Mama Shelter Paris East 2 stars

Customer review rating (ALL Rating) 4.1/5 2,466 reviews

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Description

Hotel extras

  • Historic Mama, the first to open

  • Colorful, cheerful design

  • Cozy rooftop

  • Pizzeria on the ground floor

  • 3 studios (conference rooms) available

Our accommodation(s)

Hotel location

Mama Shelter Paris East

109 Rue De Bagnolet
75020 PARIS
France

GPS:48.859735, 2.402793

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,466 reviews

TripAdvisor Rating  4.0/5  2,399 reviews

Hotel is Good, Restaurant Service not

Customer review rating 3.5/5

Armin W. Business - Confirmed reviews ALL

Hotel is fine. The service in the restaurant is really, really bad. It is incredibly slow and it feels the guests are there for the staff instead of the other way around. Most of them come across totally uninterested and have no clue about hospitality. (fyi, I stay and eat there on a very regular basis, this is not a one time experience)

Good stay

Customer review rating 3.5/5

E Solo - Confirmed reviews ALL

Room was clean and comfortable. However the hotel is more than 10 minutes walk to the nearest train station and the room was not ready at the stated check-in time.

Overcharged for breakfast

Customer review rating 1.5/5

James G. Friends - Confirmed reviews ALL

I was charged for three breakfasts but only had two. I emailed reception but have had no response. I am owed €21.

Always a good stay

Customer review rating 4.0/5

Anastasia Families - Confirmed reviews ALL

I love staying at mama Shelter because of the nice vibe and friendly staff

Very sad breakfast experience

TripAdvisor rating 2.0/5

P2661SHsamw Friends getaway - TripAdvisor review

Many years already coming to mama shelter but this time was very disappointing. The once amazing breakfast was replaced by a very sad version: no eggs to boil, no orange juice machine anymore,… but worst of all: all tables were dirty and used, nobody was cleaning them. The breakfast was empty, people were waiting at every booth: No bread, no warm dishes, no coffee.. all was empty. No clean plates and bowl available as well. After asking a few times (the one person that was there behind the bar said: my colleague will bring it. Waiting another 10m and 10 (only) came and were placed next to the hot buffet (which was empty). This was at 10h. Everybody was complaining, people were waiting to have a table being cleaned. Terrible. This is not the service you accept. Sorry but it would have been better to eat outside.

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Other web-users rate our hotel

  • 476 reviews 7.3/10 Location
  • 1,318 reviews 6/10 Room
  • 1,455 reviews 7.7/10 Service
  • 13 reviews 6.4/10 WiFi
  • 788 reviews 7.7/10 Food
  • 717 reviews 9/10 Vibe
  • 644 reviews 6.2/10 Comfort
  • 601 reviews 8.9/10 Breakfast

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