Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.3/5 2,776 reviews

Fairmont Le Château Montebello - Image 1
Fairmont Le Château Montebello - Image 2
Fairmont Le Château Montebello - Image 3
Fairmont Le Château Montebello - Image 4

Description

Hotel extras

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

Our accommodation(s)

Hotel location

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

GPS:45.649998, -74.949409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

31 

meeting rooms

From 1 to 560 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,776 reviews

TripAdvisor Rating  4.0/5  3,141 reviews

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed ourselves so much we stayed an extra night.

Dear Mrs. C., We are delighted to hear that you enjoyed your stay at Fairmont Le Château Montebello so much that you decided to extend your visit! It is always a pleasure to see our guests making the most of their time with us, and we hope that your stay was filled with memorable experiences. Thank you for choosing Fairmont Le Château Montebello for your getaway, and we look forward to welcoming you back soon for another enjoyable escape! Warm regards, Grégoire

Relaxing Girls Weekend

Customer review rating 4.5/5

Michelle M. Friends - Confirmed reviews ALL

Girls weekend- spa day - everything but the concierge was fantastic. He was rude and not helpful in the 2 occasions we went to see him. Rest of staff was great.

Dear Ms. M., Thank you for choosing Fairmont Le Château Montebello for your girls' weekend and taking the time to share your experience. We are delighted to hear that you enjoyed your spa day and the majority of our services met your expectations. We sincerely apologize for the disappointing interactions you had with our concierge. We strive to provide exceptional service across all touchpoints, and it's clear we missed the mark on this occasion. Please rest assured that we take your feedback seriously and will address this with our team to ensure our hospitality meets the high standards our guests expect and deserve. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience. If there is anything more we can do to assist you or improve your future visits, please do not hesitate to reach out. Warm regards, Grégoire

Friendly and comfortable

Customer review rating 4.0/5

Robyn L. Families - Confirmed reviews ALL

The booking agent did an amazing job helping me plan a surprise party for my family. The front desk folks and concierge were great.

Dear Mrs. L., Thank you for your kind words and for choosing Fairmont Le Château Montebello for your special celebration. We are delighted to hear that our team was able to assist in making your surprise party a success and that you found the service provided by our booking agent, front desk, and concierge to be exceptional. It is always our goal to provide a warm and comfortable environment for our guests, and your feedback is a wonderful affirmation of our efforts. We hope to have the pleasure of welcoming you and your family back again soon for another memorable experience. Warm regards, Grégoire

Our stay at Fairmont

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

It was nice but rooms need some upgrades Such as new carpet and different TV , current tv Outdated and small

Dear Mr. S., Thank you for choosing Fairmont Le Château Montebello for your stay and for taking the time to provide us with your valuable feedback. We are glad to hear that you enjoyed your visit overall. We appreciate your comments regarding the need for upgrades in our rooms. We understand that modern amenities contribute significantly to the comfort and enjoyment of our guests. Please rest assured that your feedback about the carpeting and the television has been forwarded to our management team for consideration in our ongoing efforts to update and improve our guest rooms. We are committed to providing our guests with the highest quality of service and accommodations, and we hope to have the opportunity to welcome you back soon. In your future visits, we look forward to offering you a stay that reflects our continuous improvements. Thank you once again for your feedback. Please do not hesitate to reach out to us for any further comments or suggestions at ch… Warm regards, Grégoire

Try for a renovated room.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

We spent the weekend with friends on the Bed and Breakfast package. While everything from the service to the food was exceptional, as usual, we noticed a significant difference in the quality of the rooms between ours and our friends’. The non-renovated rooms are, while clean, quite dated and show significant signs of wear (at least ours did).

Dear Mr. L., Thank you for sharing your feedback with us following your recent stay at Fairmont Le Château Montebello. We are delighted to hear that you enjoyed the Bed and Breakfast package and found the service and food to be exceptional. Thank you for bringing to our attention the differences in room quality you experienced compared to your friends’ during your stay. Ensuring your comfort is our top priority, and we recognize the significant role that a well-maintained and modern room plays in enhancing your overall experience. We appreciate your valuable insights. They are essential in helping us improve and in continuing to provide our guests with an exceptional experience. We look forward to welcoming you back to Fairmont Le Château Montebello and to providing you with a stay that not only meets but exceeds your expectations. Warm regards, Grégoire

In partnership with TripAdvisor

Other web-users rate our hotel

  • 427 reviews 8.7/10 Location
  • 900 reviews 5/10 Room
  • 1,144 reviews 8.4/10 Service
  • 14 reviews 4.7/10 WiFi
  • 772 reviews 5.5/10 Food
  • 661 reviews 7.9/10 Amenities
  • 595 reviews 7.8/10 Vibe
  • 317 reviews 3.3/10 Comfort

Powered by Trustyou

Our other establishments nearby