Swissôtel Lima 5 stars

Customer review rating (ALL Rating) 4.6/5 136 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE

  • Five-star hotel offering warm, Swiss-inspired hospitality

  • Secure location within a gated business complex.

  • Heated indoor and outdoor pool

  • Convention Center with 12 spacious meeting rooms located on one level.

Our accommodation(s)

Hotel location

Swissôtel Lima

Av Santo Toribio 173, -Via Central 150 Centro, Empresarial Real San Isidro
15073 LIMA
Peru

GPS:-12.0975784, -77.0382759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  136 reviews

TripAdvisor Rating  4.5/5  1,687 reviews

Safety, comfort and quality

TripAdvisor rating 5.0/5

Magda S TripAdvisor review

The hotel is located in a very safe and beautiful neighborhood. Breakfast has many delicious options. The beds are an unforgettable experience as they are so comfortable. All the employees are very kind and helpful. Excellent place to stay alone or with family.

Dear MagaS1053. We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great stay and even greater staff- Thanks Renzo

TripAdvisor rating 5.0/5

Monica S TripAdvisor review

Fantastic stay at Swissotel, Lima. Food was wonderful. The staff- so nice. Special thank you to Renzo who made sure my stay was good and made sure to take care of me when he saw me going the wrong way outside. He came and rescued me from getting lost!

Dear Vacationes 444681 - We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Why you should stay in the Swissotel in Lima, Peru.

TripAdvisor rating 5.0/5

LovelyLaurel TripAdvisor review

I had never stayed at a Swissotel before but will definitely do so in the future. The hotel is beautiful and has great amenities, including wonderful food, but I wanted to write this review due to their exemplary service to their guests. While on a walking tour in Lima I fell and hurt my hand. Upon returning to the hotel we asked if they could send up some ice as it had swollen. They asked if I needed a doctor and we said we would let them know. They decided to call for medical assistance and within 30 minutes a doctor and nurse showed up at our door. And this was on a Sunday! The hotel provided a translator so I could communicate with the doctor. I received the very best care possible and was happy the hotel had been proactive. When we inquired as to how to pay for the medical services, the hotel told us there was no bill to pay. This was a service they provide for their guests. We have traveled all around the world and have never been treated so well. Obviously Swissotel will be our choice in future travels when available. Thank you Swissotel for your kindness and unmatched care that you gave to us.

Dear Laurel, We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great location

Customer review rating 5.0/5

Joe F. Business - Confirmed reviews ALL

Loved the location and the service from the staff. Can't go wrong staying there

Dear Joseph F., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great hotel and location but rooms need a facelift

TripAdvisor rating 4.0/5

Clevlander Couples - TripAdvisor review

The hotel is located in an outstanding place in the city. Easy walking to several business places and restaurants. The attention from the staff is wonderful and the lobby area is great. The breakfast is well prepared with some options available à la cart. Unfortunately, the rooms require an uplift since they are tired and dated. However, the rooms are large and the bathrooms are very well equipped and spacious. The staff takes tremendous care to make sure that your room is clean with nice sheets and towels and if anything is missing in your room, they quickly bring whatever you need. But I hope that the administration Invests in updating the rooms and the furniture which clearly do not reflect the status of this hotel to the city of Lima.

We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

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Other web-users rate our hotel

  • 99 reviews 9.4/10 Location
  • 169 reviews 9/10 Room
  • 405 reviews 8.9/10 Service
  • 109 reviews 9.1/10 Amenities
  • 85 reviews 8.9/10 Vibe
  • 77 reviews 8.1/10 Breakfast
  • 75 reviews 8.8/10 Comfort
  • 53 reviews 9.1/10 Pool

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