Swissôtel Makkah 5 stars

Customer review rating (ALL Rating) 4.5/5 3,579 reviews

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Description

Hotel extras

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Our accommodation(s)

Hotel location

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 14 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,579 reviews

TripAdvisor Rating  4.5/5  3,315 reviews

Exceptionally comfortable stay

TripAdvisor rating 5.0/5

Shami S TripAdvisor review

The best possible Front desk team exceptionally good,very professional ,courteous with great humanity aspect. Feels like a family. I stayed here for the second time because of Rawabi and AbdulWahid. Miss Rawabi,Mr Abdul Wahid front desk and in Resutarant Mr Faisal ,Mr Faizan. I must compliment the higher management for the best training of the team. Attitude of the team is the reflection of the management. Excellent rooms with excellent room service staff.

Dear Shamis, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Abdul Wahid, Mr. Faisal, Mr. Faizan, and Ms. Rawabi. We are waiting to serve you again soon.

Best place to stay with family!!!

TripAdvisor rating 5.0/5

Nora I TripAdvisor review

Excellent location. view from the room is simply breathtaking. All staffs are friendly and helpful. Breakfast spread is good. Mall and supermarket are located within the building. Express check in and check out.👍👍👍👍👍 This is our repeated stay in this hotel

Dear Nora, we are grateful for your positive feedback towards our room view, breakfast, check in, check out, staff services and location that faces the holy Kaaba. We look forward to seeing you again soon.

Awesome hotel near Makkah Haram

TripAdvisor rating 5.0/5

SadiyyaH1 Families - TripAdvisor review

Conveniently located, well managed and clean. All rooms were neat, maintained well and decorated tastefully. We were impressed with the efficiency of staff all round despite high capacity at the hotel. Absolutely amazing how the catering staff handle the breakfast, never a shortage of food that is so delicious. Very short walk to mosque. Attached to a shopping centre so food etc is very easy to source.

Dear Guest, thank you for your positive feedback towards our room cleanliness, staff services, food taste and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Well Located

Customer review rating 3.5/5

Shahriar S. Families - Confirmed reviews ALL

Kaaba view is amazing. Very busy hotel especially in the lobby. No privacy for hotel guests. Rooms are small. Bathroom needs immediate renovation. Payment system is bad. I had to ask the hotel to send me a payment link. No idea why they can not integrate in their booking system. I had good experience with reception and concierge .

Dear Shahriar, thank you for your positive feedback towards our location, staff service and view. We are always honored to welcome you at Swissotel Makkah. We take your comment about room size, bathroom renovation, crowdedness, payment process, hotel privacy and luggage service. in our consideration to improve our services, waiting to serve you again soon.

Best hotel

Customer review rating 5.0/5

Saq Families - Confirmed reviews ALL

Amazing stay

Dear Saleem, we are grateful for your kind feedback towards out staff service. We’ll make sure to share your positive feedback with Mr. Faraz. Regarding your notes about bell boys and luggage service. We have forwarded your feedback to the concerned departments as we continuously work to provide excellent service. We look forward to welcoming you again soon.

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Other web-users rate our hotel

  • 3,609 reviews 9.3/10 Location
  • 6,654 reviews 8.5/10 Room
  • 8,567 reviews 9/10 Service
  • 137 reviews 5.9/10 WiFi
  • 3,707 reviews 9.1/10 Cleanliness
  • 1,763 reviews 9/10 Breakfast
  • 1,464 reviews 8.9/10 Food
  • 16 reviews 1.9/10 Wellness Area

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