Raffles Grand Hotel d'Angkor 5 stars

Customer review rating (ALL Rating) 4.8/5 334 reviews

Raffles Grand Hotel d'Angkor - Image 1
Raffles Grand Hotel d'Angkor - Image 2
Raffles Grand Hotel d'Angkor - Image 3
Raffles Grand Hotel d'Angkor - Image 4
1 Vithei Charles de Gaulle, Khum Svay Dang Kum, 0 SIEM REAP, Cambodia

Description

Hotel extras

  • A revitalizing oasis of calm.

  • Grand Hotel d'Angkor was the first luxurious grand hotel of its kind to open in Siem Reap.

  • Spacious, lavishly appointed rooms, suites and villas with garden or pool views

  • A choice of refined restaurants and timelessly elegant bars

  • Cambodia’s most beautiful hotel pool set within lush landscaped gardens

Our accommodation(s)

Hotel location

Raffles Grand Hotel d'Angkor

1 Vithei Charles de Gaulle, Khum Svay Dang Kum
0 SIEM REAP
Cambodia

GPS:13.36429, 103.859686

Telephone
Fax +855 23 981 168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  334 reviews

TripAdvisor Rating  4.5/5  112 reviews

An amazing Hotel with the most amazing Staff

TripAdvisor rating 5.0/5

D1_D2414 TripAdvisor review

We had an amazing 5 nights at the Raffles Grand Hotel, culminating in a birthday dinner at the 1932 Restaurant in the hotel. My wife is a coeliac and the chef catered to all of her requirements to provide a safe, relaxed and thoroughly delicious dining experience. Nothing was too much trouble for any of the staff from the charming door men to the front desk who arranged the most amazing gluten free birthday cake. to top everything off we stayed in Siem Reap during Cambodian New Year and the staff joined with us in the festivities when we returned to the hotel soaked through following a dinner near Pub Street. An experience we will never forget!

Amazing stay!

TripAdvisor rating 5.0/5

jaredmm80 TripAdvisor review

We always love Raffles properties, and this was no exception. But really stood out, was the heritage aspects of the property owing to the French influence of Cambodia. It felt a bit like stepping back in time, but with modern luxuries. Our suite, which had direct access to the courtyard and swimming pool was beautiful and we especially loved happy hour at Elephant Bar as well as the piano player at night. Dinner at 1932 was amazing as well as afternoon tea, and the staff in general were extremely helpful. I cannot recommend this property enough!

Excellent service

Customer review rating 5.0/5

Dr F. I. Couples - Confirmed reviews ALL

Our stay at the Raffles Grand Hotel in Siem Reap was excellent. The pre arrival communication was responsive ( concierge promptly emailed us the tour option to visit the ancient temples and lake , and reception confirmed transport from airport to hotel ). Other reception staff was outstanding- Staff notably Ms Theary Imm was so welcoming and helpful . She gave us option of rooms and allocated us a suitable room with good view of the pool close to the main elevator as my partner uses a walking stick to aid mobility . The staff at restaurants, conservatory and door men were so helpful and remembered our names . Staff were genuinely friendly and helpful . The room was kept very clean . The hotel arranged for a guide and driver for the 3 days we went sightseeing . Inspite of the warm 40c weather - the sightseeing experience was tailored so very well that made it memorable. The Apsara dinner experience was unforgettable. I experiences Spa twice and the were very good . Therapist - Mr Bora was very good. The hotel driver -Mr Palkun was friendly and professional , made our return journey to airport enjoyable. The overall Raffles hotel in Siem Reap experience was excellent . The location of the hotel very close to the Angkor museum and royal gardens made was added bonus .

Beautiful historic hotel

TripAdvisor rating 5.0/5

deborah t TripAdvisor review

4 night stay at Raffles in Siem Reap as a couple. Firstly, only fair to say the staff go out of their way to make your stay run smoothly. The original wooden lift is full of character and there’s always someone c there to open the doors when arrive in the hotel lobby. Feel very “waited upon” whether dining in the restaurant, having a drink in the Elephant Bar or conservatory or sat around the pool. Disabled be aware - I have spinal problems and use a walking stick mostly, but also cannot get in/out of a bath. We had stayed in a Landmark room ( our travel agent booked this room) in Raffles in Phnom Penh and that has a walk in shower cubicle as well as a bath - so we didn’t think there would be an issue here. Sadly on arrival our Landmark room which was on the front of the hotel ( noisier on front of the hotel if you sleep light like me as this is a historic hotel and there is a road out front and a park ) but also the shower was over a bath ! So we had to ask to move room as I could not access the shower safely. We were told the hotel was full and ALL LANDMARK rooms have this set up with a shower over the bath !) - we showed them a photo of the bathroom we had taken in Phnom Penh to show that their Landmark rooms had shower cubicle separate to the bath. After a while the room manager found us the only other room which did have an accessible shower for me, but it had 2 double beds not 1 king-size that we had booked. As we only had the choice of a kind bed but a bathroom I could not use or a bedroom with 2 double beds with an accessible bathroom we accepted the latter. The special trip was for our 27th wedding anniversary as well as my 50th birthday - my chronic back meant sleeping in a double bed was impossible so we instead had to sleep separately- not ideal ! I did not want it to be the focus of our trip, but I did continue to mention to both my travel agent and the room manager that this situation was not ideal ! On our final night of our 4 night stay we were kindly upgraded to a suite which had a king size bed and an accessible bathroom with walk in shower ! On arrival at the hotel I was given a beautiful bouquet 💐 of Lotus flowers once in our room, for our wedding anniversary with was a lovely touch. We were also presented with a heart shaped cake after dinner in the restaurant on our first night dining there. The Food and Beverage manager was very helpful. I do not drink alcohol due to my medication I take for my spinal condition - on arrival they did not have many choices of Alcohol free adult drinks unlike Raffles in Phnom Penh to my surprise - but he asked me what I like to drink the most and he says they would be there the next day from the supplier. He got a range of Lyres Alcohol Free Inc G&T, aperol spritz and white rum so make virgin mojito and virgin pina colada’s for me during our stay. Worth knowing that Happy Hour is different at each Raffles hotel and is 4-6pm here whether in the conservatory or by the pool. The food at breakfast was plentiful and delicious. There’s also a pancake chef and an egg chef for eggs Benedict etc …and not forgetting the “champagne breakfast” - my husband quite enjoyed this ! The staff were superb, they even brought me dishes I had often enjoyed at Raffles Phnom Penh as the thoughtful staff had let them know in advance of us arriving. I usually asked for the Strong Cappuccino and had a couple every morning. When not out exploring Siem Reap and the temples of Angkor Watt, easily reached from this hotel, there is a lovely pool to enjoy. Staff swiftly brought over chilled bottled water frequently ( it was very warm - 38 degrees or thereabouts ) and there were ample deckchairs and umbrellas - we had lunch by the pool and drinks at Happy Hour too. Concierge are happy the book taxis or Tuk-tuk for you .( Alternatively you can use the Grab app). We had a range of transport when off seeing the Temples, we had a pre organised tour in a mini van one day with our guide. Another day the hotel booked us a Lexus taxi to visit the lady temple and another couple on our way back, and on our third day we took a Tuk Tuk for 4 hours booked by the hotel concierge and showed them on the map which 2 temples we wanted to visit. It was nice to experience the different modes of transport exploring the ancient site, as it was very hot during our stay. Tuk Tuk are pretty cheap, they also carry cold bottles water for you which is good. We had the choice of booking for half a day or a full day, they were pretty popular! Definitely agree the price before you set off them there’s no stress and you just pay when get back to the hotel, we paid in US dollars which were a popular method of payment in Cambodia and made it pretty easy for us to work out costs too ! Cons about this hotel : Landmark room didn’t have a proper balcony initially, the room we swapped to had a good sized balcony but no chairs / table which I found a bit odd ! I would have expected this in a lower class of hotel let alone here ! The rooms away from the main road are better in my opinion, but then I sleep lightly and any noise wakes me up !

Well located and good stay.

Customer review rating 5.0/5

Thanh D. V. Business - Confirmed reviews ALL

Very warm and helpful service .

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Other web-users rate our hotel

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  • 70 reviews 9.8/10 Pool
  • 48 reviews 7.9/10 Breakfast
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  • 29 reviews 4.6/10 Value

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