Sofitel Noosa Pacific Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 3,624 reviews

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Description

Our accommodation(s)

Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOOSA BEACH HOUSE

Experience relaxed dining and Modern Coastal cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,624 reviews

TripAdvisor Rating  4.5/5  1,527 reviews

Certificate of excellence 2023

Marvellous

Customer review rating 5.0/5

Garry Couples - Confirmed reviews ALL

Absolutely the short break we were looking for. Resort is perfectly located to enjoy Hasting St & if you can drag yourself away from the great pool it is just a stroll across to the beach. The whole experience was absolutely first rate, the staff could not have been more courteous, friendly or helpful. Thank you for a great stay.

Bonjour Garry, Thank you for your marvelous review! We are delighted to hear that you had a great stay and enjoyed our prime location near Hasting St and the beach. It is wonderful to know that our staff provided you with luxury 5 star service. We look forward to welcoming you back for another fantastic break. Merci, Antonella Feneck Assistant Manager Sofitel Noosa Pacific Resort

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Always feels like home coming back to Noosa Sofitel, we love it as well as our daughters. Clean, welcoming, kind and just overall amazing. Thank you.

Bonjour, Thank you for your kind words! We are delighted to hear that you and your family enjoyed your stay with us. Your comfort and satisfaction are our top priorities and we look forward to welcoming you back to Sofitel Noosa Pacific Resort soon. Merci, Antonella Feneck Assistant Manager, Sofitel Noosa Pacific Resort

We stay here a lot when rooms are available and reasonably priced. Great location and service

Customer review rating 4.5/5

Lindsay S. Couples - Confirmed reviews ALL

Service with a smile and always helpful staff - we always enjoy our time here.

Wonderful!

Customer review rating 4.5/5

Ali S. Couples - Confirmed reviews ALL

We had a lovely 3 night stay here. Our room was comfortable, clean and spacious (third floor Deluxe river view room) and the bed was amazingly comfortable. The view down the river from the room was pretty good. The only small negatives were the sofa bed lounge being on the hard side when you sat on it, and the noise outside the room from the cars travelling over the bridge. The weather was wet for a couple of days, so it was a lovely gesture for Sofitel to invite everyone for free drinks and canapés in the lobby one afternoon. We also liked the welcome glass of bubbly, carafes of lemon water by the pool and the cocktail masterclass, which were all free as well. The location of the Sofitel was fantastic; you could walk to the Main Street, beach, National Park and restaurants in a couple of minutes. There was also a food court and small grocer/bakery downstairs which was really helpful too. I would recommend staying here, and would definitely stay here if we came back.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Wonderful location. Lovely pool. Friendly staff. However one at reception, via phone prior to arrival, was very vague, strong accent and sounded as if, trying to find an answer was too hard for her -or couldn't be bothered. All we had wanted to know was if there was 'Foxtel' in our room. She finally said no, and then my husband asked to speak to the Front desk manager, as she took too long to give us an answer. Pretty poor. The house cleaning staff were always friendly but forgetful. For two days no clean teatowel was left. Forgot about a request for an additional box of tissues. Dust was thick under the bed on roller. The deck/and outside table wasn't cleaned, certainly not 5 *. We requested the Australian newspaper for 5 mornings but only received one and had to ring every day for it. Concierge man Ian was excellent. The work on the bridge over the river, which our room overlooked, was loud and workmen had loud music playing, so it was not the peaceful stay we had anticipated it would be. We loved our stay but wouldn't return.

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Other web-users rate our hotel

  • 701 reviews 9.4/10 Location
  • 1,281 reviews 7.2/10 Room
  • 1,791 reviews 9.1/10 Service
  • 13 reviews 3.5/10 WiFi
  • 419 reviews 7.2/10 Amenities
  • 364 reviews 7.5/10 Food
  • 325 reviews 4.7/10 Cleanliness
  • 217 reviews 4.9/10 Value

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