Ibis Torreón 3.5 stars

Customer review rating (ALL Rating) 4.5/5 1,005 reviews

Ibis Torreón - Image 1
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Description

Hotel extras

  • En la plaza Paseo Milex encuentra espacios de coworking y salas de juntas para tus reuniones.

  • Hotel like new, has TVs with streaming and free covered parking.

  • Restaurantes de sushi, carnes, pizza, comida saludable y mas, dentro de la plaza comercial.

  • Estadio de Futbol Territorio Santos Modelo a 3 minutos.

  • Habitaciones modernas con wifi, que ofrecen toda la seguridad y comodidad que necesitas.

Our accommodation(s)

Hotel location

Ibis Torreón

Carretera Torreon, San Pedro 2200
27420 TORREON
Mexico

GPS:25.6065527, -103.399247

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant

Variety of food such as pizzas, pastas and cuts, Amazing flavors of hot and cold fruit teas, coffee bar

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 20 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,005 reviews

TripAdvisor Rating  4.0/5  25 reviews

Average hotel.

Customer review rating 3.0/5

Victor C. Business - Confirmed reviews ALL

Sound isolation between rooms not good enough. Not happy about using common area for ironing clothes. No gym available.

Dear Victor C., Thank you for taking the time to tell us about your experience at the ibis Torreón. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Pereyra - General Manager

Estancia agradable

Customer review rating 5.0/5

Arely Y. G. Families - Confirmed reviews ALL

Estancia agradable

Estimada Arely, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Torreón. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Alan Pereyra - Gerente General

Terrible

TripAdvisor rating 1.0/5

christianzarates2018 Friends getaway - TripAdvisor review

Aún estoy esperando en la habitación a que me arreglen el AC o que me cambien de cuarto. Tienen una hora sin poder resolver y son las 3 am. El ac dice E1 y no hay persona que le sepa mover a esta hora de la madrugada y la persona de recepción no encuentra otra habitación disponible.

Uncomfortable sleep

Customer review rating 2.0/5

Joerg T. Business - Confirmed reviews ALL

Hotel facilities are good and staff was welcoming. Issues: the 2 small pillows do not allow for a good rest. Windows are not tight and let in cold and also cause a slightly higher noise level ( even though this was acceptable). Breakfast: no normal bread available at all. Croissants not included in full breakfast. Gym next door has no marking on glass front which made me walk into it ( my mistake but also avoidable if proper marking would have been in place ) Positive: staff as said was friendly and tried to accommodate. Room are equipped with good standard. TV is a bit complicated to operate but was explained to me when asking.

Good stay, the cleaning little poor.

Customer review rating 4.0/5

Alfonso Business - Confirmed reviews ALL

All good, but the cleaning little poor, the floor was not clean. No hand soap in the room.

Dear Cesar Alfonso, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Pereyra - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 193 reviews 8.9/10 Location
  • 482 reviews 4.4/10 Room
  • 448 reviews 8.4/10 Service
  • 19 reviews 6.2/10 WiFi
  • 269 reviews 2.6/10 Comfort
  • 200 reviews 5.7/10 Cleanliness
  • 163 reviews 8.2/10 Amenities
  • 119 reviews 8.3/10 Vibe

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