Mercure Villeneuve-Loubet Plage hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 799 reviews

Mercure Villeneuve-Loubet Plage hotel - Image 1
Mercure Villeneuve-Loubet Plage hotel - Image 2
Mercure Villeneuve-Loubet Plage hotel - Image 3
Mercure Villeneuve-Loubet Plage hotel - Image 4

Description

Hotel extras

  • Swimming pool on the rooftop!

  • Green Key certificate

  • Parking lot

Our accommodation(s)

Hotel location

Mercure Villeneuve-Loubet Plage hotel

215 Boulevard Eric Tabarly
06270 VILLENEUVE-LOUBET
France

GPS:43.637861, 7.140443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Les Terrasses du Syracuse

Our open-air restaurant, Les Terrasses du Syracuse, will be happy to serve dishes full of Mediterranean flavors around the pool in an extraordinary setting overlooking the sea.

Book

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 30 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  799 reviews

TripAdvisor Rating  4.0/5  216 reviews

Certificate of excellence 2023

Construction site, flooded floor, heating in the bathroom defect

Customer review rating 1.0/5

Very D. C. Solo - Confirmed reviews ALL

Too bad you do not provide the possibility to attach a photo or video! I have some that clearly shows how bad the main entrance from the street looks like - like a construction site, not like a hotel. Indeed there is a construction site greeting the guests. The reception is actually just a table in the hallway. The only receptionist available was nicely chatting on the phone with a person inquiring for a booking. I can reproduce the whole conversation, because I was standing unconfortably in front of that receptionist waiting for her to finish and give me my room. I was shocked by the lack of safety of the room I was offered, ground floor, with main entrace on an open, exterior corridor accessible directly from the street to anyone, and a "terrace", basically a place straight on the alley also directly leading to the street. To make things even worse, the access to the room was through a flooded corridor, where water was dripping from the ceiling and accumulated several cm deep on the floor. I got another room in a different building, just to find that the heating in the bathroom was broken. A small detail: it was a cold day, so all I needed as soon as I got in the hotel was a hot shower in a warm bathroom, which was not possible in Mercure hotel. A mechanic came and merely note that the heating is down. I had to change the room, for one where the radiator was luke warm in the lower part. Shortly after I moved in, the radiator got cold from top to bottom. I had to call reception again. I moved again, this time in room at a lower level. Here was warmer and the heating worked, apparently only on this floor. Security or the lack of it is also an issue for all the rooms in this second building: the buiding is across the alley from the building where the reception ist and the access is through a door that is open all the time, whithout receptionist to watch who enters. Basically anyone walking by can come in. Never ever seen any hotel where access to the rooms is not controlled ny receptionists or in an automatic way. Here access is wide open to anybody, so I felt very insecure in this so called 4 stars hotel. The rooms are all very small, so that there is little place around the bed. There is a separate tiny "room" with only the WC in it, but no wash-bassin, meaning people touch everything with dirty hands till they get in the bathroom to wash their hands. The size of this WC "room" is extremely small, it feels like a cell. The towels looked freshly washed, but when you used them, you had to deal with a rancid smell coming from them.

clean room and bed

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Clean room and bed very important, great job

Dear FATINA K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-Loubet Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Fs G. Business - Confirmed reviews ALL

Breakfast was ok and not crowded :)

Dear FRANCESCA THERESA SALVADOR G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-Loubet Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice people, well located, but loud construction next door

Customer review rating 3.5/5

Chris Families - Confirmed reviews ALL

The staff were extremely friendly and helpful, the room was comfortable and clean. Located right on the beach and close to some really nice restaurants and cafe’s. However, unfortunately at the time we stayed they had constant loud construction next door starting at 7am.

Dear CHRIS K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Villeneuve-Loubet Plage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

have a nice stay

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Well furnished room. For a 4-star hotel, however, some precautions are taken: the coffee machine in the room does not work, a burnt bathroom spotlight. A towel warmer would be useful as after a shower or towels remain wet and there is no possibility of drying them. A fan would be needed in the bathroom as it has no window. The bidet is not installed but as there are many foreign tourists I would highly recommend it. The television should be strictly satellite and smart for a short stay, ok but if you were to stop for a couple of days there are no paid platforms where you can connect or listen to programs in a different language. Comfortable beds I would add 2 more pillows in the wardrobe.

Dear ARIANNA R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Villeneuve-Loubet Plage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 329 reviews 9.5/10 Location
  • 418 reviews 7.7/10 Room
  • 463 reviews 9.1/10 Service
  • 8 reviews 2.2/10 WiFi
  • 187 reviews 5.5/10 Comfort
  • 171 reviews 6.4/10 Breakfast
  • 135 reviews 8.7/10 Cleanliness
  • 83 reviews 8.9/10 Pool

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