ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.3/5 938 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746
00800 NAIROBI
Kenya

GPS:-1.265591, 36.798513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 182 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  938 reviews

TripAdvisor Rating  4.5/5  1,498 reviews

Certificate of excellence 2023

Unanswered calls

TripAdvisor rating 2.0/5

Doreen G TripAdvisor review

Reception and the restaurant don't receive calls for room service..had to walk down to place my order - breakfast Internet couldn't connect to my laptop hence couldn't work in the room Dinner was good at Kilele Nyama restaurant Clean hotel

Top notch hospitality

TripAdvisor rating 5.0/5

Melanie F TripAdvisor review

The event held by GDSC at the venue was met with awesome hospitality. Offered great food. The place also provides a conducive calm ambience for work and conference meetings. Overall it was a really really really great experience. I would love to go again.

FAITH KWAMBOKA IS YOUR GO TO PERSON!

TripAdvisor rating 5.0/5

Sheraz A TripAdvisor review

Absolutely amazing! Faith Kwamboka was of immense help and the overall service was exceptional! Elizabeth at reception was great too! Will definitely come back again . The room was neat and the hotel also was kind enough to cater for Ramadan! 10/10!!

Superb Stay

TripAdvisor rating 5.0/5

anthony w TripAdvisor review

Very good stay. With tip top service from your staff, gold stars to the hostesses Hellen, viola and Grace. Warm reception from the reception staff Pauline, Kevin,Elizabeth, Lydia, Faith, Njambi and waiters Gabriel, Alex, Ruth & Clement made my visit to the Sky Bar a blast. Till next time

Very modern, stylish, compact hotel!

TripAdvisor rating 4.0/5

aninsatiablefoodie TripAdvisor review

The hotel is very stylish and modern, with very compact rooms, fitted with all amenities. The check in is smooth, only to find out that you have to carry the luggage to your rooms. There is a trolley though. The hotel is very swanky, with modern tech everywhere. Keycard access in the elevators and also on the hotel floors. The rooms are very small and compact. We were there for 2 different nights and got 2 different rooms, both on 10th floor. The 1st room was very small, the other was a bit larger. The bathroom was very small and compact as well, but complete with hand towels, bath towels, soap dispenser, tissue paper etc. All in all, the rooms had everything which you need for a comfortable stay. On one evening, we could see the sunset from our room and the view was as spectacular as it could get. They have running hot shower in the compact washroom. The restaurants are top quality, with great prices and services. We tried the Utamu restaurant. We ordered the Pizza and a few mocktails. The service was quick and the taste was over the top. They also have storage facilities to keep your luggage. We went to the coast for a few days and kept our luggage in their storage room. It was absolutely safe. If only the rooms could have been a bit spacious and someone to take up the luggage to your room. Rest everything was absolutely perfect.

Dear aninsatiablefoodie, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are very sorry that we weren´t able to make your room request come true and would like to take the opportunity to explain that we always allocate our rooms in accordance with the room category reserved as they are decisive to the cost of your stay. Nevertheless it is our goal to achieve maximum customer satisfaction, and when we can we always try to make special wishes come true. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager Faith Misigoh.

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Other web-users rate our hotel

  • 329 reviews 9.5/10 Location
  • 899 reviews 6.8/10 Room
  • 1,530 reviews 9.3/10 Service
  • 30 reviews 7.3/10 WiFi
  • 421 reviews 3.3/10 Comfort
  • 379 reviews 8.8/10 Cleanliness
  • 264 reviews 9.4/10 Vibe
  • 261 reviews 8.4/10 Breakfast

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