Peppers Cradle Mountain Lodge

Customer review rating (ALL Rating) 4.0/5 165 reviews

Peppers Cradle Mountain Lodge - Image 1
Peppers Cradle Mountain Lodge - Image 2
Peppers Cradle Mountain Lodge - Image 3
Peppers Cradle Mountain Lodge - Image 4
4038 Cradle Mountain Road, 7306 CRADLE MOUNTAIN, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Easy acess to a number of walking trails

  • Proximity to Cradle Mountain and Dove Lake

  • Proximity to Park Shuttle service

  • Lodge adjacent to the entry of the National Park

Our accommodation(s)

Hotel location

Peppers Cradle Mountain Lodge

4038 Cradle Mountain Road
7306 CRADLE MOUNTAIN
Australia

GPS:-41.595125, 145.927998

Telephone
Fax +61 3 6492 1309

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 85 

attendees

  • m / m²
  • ft / sq ft
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  165 reviews

TripAdvisor Rating  4.0/5  3,339 reviews

Nice rooms. Terrible restaurant

TripAdvisor rating 3.0/5

durangojohn Couples - TripAdvisor review

Rooms are nice and well appointed. Dining room is terrible. Slow service and tiny portions. Nouvelle cuisine at its worst. Not what you’re looking for after a day of hiking. Skip the dining room and eat in the tavern or go to one of the other places in the area.

A great way to mix wilderness and comfort

TripAdvisor rating 4.0/5

margaretwT8571RI Friends getaway - TripAdvisor review

The location is fantastic for access to the National Park. We stayed in a spa cabin, which was warm, comfortable and well-appointed. The restaurant is good, but overpriced. The bar food in the tavern is much better value. The only downside was that if you want more than one coffee at breakfast, you have to pay extra on top of the breakfast charge. Really?!! So little expense there for major goodwill from travelers, Peppers!

Resting on its laurels

TripAdvisor rating 2.0/5

Ubiquitous111 Couples - TripAdvisor review

While obviously in the best location on the mountain, this is clearly resting on its laurels. Not having wifi in the room or main breakfast room and restaurant when it’s 2 degrees outside and pelting simply isn’t fun and while the well meaning staff has been recruited from part time workers from all around the world that somehow doesn’t gel with a wine cellar with hundreds of different bottles and fine dining ambitions in the kitchen. The rooms are heated by a wood imitation gas fire flickering through the night and everything looks like Covid hasn’t been kind to the updating program. Altogether a big disconnect between price and offering.

Fine, but 'rustic' for sure

TripAdvisor rating 3.0/5

winegirl2 TripAdvisor review

We checked in on a relatively quiet Monday afternoon. As I had made the reservations for the 2 couples, they were listed under my name. That's when the issues started. The very friendly, but slightly incompetent gentleman helping us (whose name I remember but will not mention), seemed fine with separating the reservations, but when it actually came to doing it, it took forever. It took so long in fact, that 2 couples that came in after us, and were helped by other staff, left before us. We finally got the keys, and as the rooms were literally the two closest to reception, our stuff was ready to go. As soon as I entered the room, which was pretty dingy and dark, I noticed something - we didn't have balconies, as was written on my hard copy reservation. I immediately went back and showed another staff member this, as the previous gentleman helping us was busy, and she said we'll upgrade you to a premium room. Now, they must have had my room type on their reservation screen, and what room I was to have but sold them out and hoped I didn't remember. I hope that wasn't the case, but the way the gentleman reacted when I came back and said something, makes me believe he did know. It was not a great way to start out. We did finally get to our rooms, which were definitely a step up in size and airiness. Our rooms were further back on the property and next to each other which was great. We had lots of privacy due to all the trees outside our balcony. The room had a king sized bed, fireplace and kitchenette. Now from the website photos, it looks like there are some renovated, modern rooms, which ours were definitely NOT. While comfortable, they ( ours and our friends next door) rooms were on the rustic side. We did have a hearty breakfast each morning - good selection of choices of all kinds, and in the evening one night we went casual for pizza (quite good) and a game of pool, and one night more formal, which was also very good. The restaurant staff were all helpful and cheery. It is nice that there are no TV's or wifi in the rooms. We, like everyone else it seemed, took a few minutes after breakfast to catch up on news in the reception area.

Disappointing

TripAdvisor rating 2.0/5

Sharren D TripAdvisor review

A lovely position but not worth the cost and it was too hard to access the lodge in the rain and wind that we had for 3 days. My husband uses a walking frame, so we booked an accessible room. The room was fine, except we couldn’t get the heater going and had 3 visits from maintenance over 2 days to get it going again. The place is not setup for anyone with mobility issues, with the walk from our room difficult, even though it was reasonably close to the main building, it was gravelly had holes in the road, so had to drive back and forth to eat. We were told there were disability access walks close by, but the board walks around the lodge, except one to reception were too skinny and had no side boards. Very dangerous for anyone with a walking frame or wheelchair. If you have a disability don’t stay here.😞

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Other web-users rate our hotel

  • 774 reviews 9.5/10 Location
  • 939 reviews 6.6/10 Room
  • 622 reviews 6.7/10 Service
  • 607 reviews 6.1/10 Food
  • 345 reviews 3.4/10 Value
  • 336 reviews 8.2/10 Breakfast
  • 157 reviews 7/10 Cleanliness

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