Mövenpick Hotel Apartments Downtown Dubai

Customer review rating (ALL Rating) 4.5/5 1,125 reviews

Mövenpick Hotel Apartments Downtown Dubai - Image 1
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Description

Hotel extras

  • Right at the entrance of Dubai Mall Fountain Views entrance

  • Close to Burj Khalifa, DIFC, World Trade Centre and La Mer Beach

  • 244 fully serviced and furnished hotel apartments with fully equipped kitchen in all rooms

  • Perfect for business and leisure travels

  • Restaurant, pool lounge, swimming pool, gym and spa

Our accommodation(s)

Penthouse

Penthouse

  • 8 persons
  • 265 / 2852 sq ft
  • Bedding 2 x Twin bed(s) and 1 x King size bed(s)
  • Most of the accommodation: Terrace

Hotel location

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street, Burj Khalifa Area, 413779
413779 DUBAI
United Arab Emirates

GPS:25.194671, 55.284371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 68 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,125 reviews

TripAdvisor Rating  4.5/5  661 reviews

Certificate of excellence 2023

Comfortable room, great service, good location

TripAdvisor rating 5.0/5

Brittany_11_10 TripAdvisor review

Good location (walking distance to Dubai Mall, as well as other shops and restaurants). Friendly service (especially towards our toddler, who was given a stuffed animal--in package--upon arrival). Spacious, clean, and comfortable room (upgraded upon arrival as well, which was nice, and had a view of the Burj Khalifa), with everything we needed. Comfortable bed as well. Would recommend and would stay again.

Thanks

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Thanks

Dear Juma, Thank you for taking the time to rate us. I am happy to see from your score that you had a pleasant experience with us and we hope we will have the opportunity to welcome you again soon. Warm regards, Crissy Dee Quality Manager

The comfortable and convenient hotel near Dubai Mall.

Customer review rating 5.0/5

Weite P. Business - Confirmed reviews ALL

My room comforted me so much, and I was satisfied with the service of reception and breakfast during the date I stayed. Plus, it has a gym for those who are interested in exercising before resting. Especially thanks to the team at breakfast time, who nicely introduced and advised the options.

Dear Wei Te P., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Crissy Dee Quality Manager

Excellent stay

Customer review rating 5.0/5

Veena Families - Confirmed reviews ALL

Stevie at reception was amazing his so professional and treated us well at checkin he apologised for the rooms being delayed but also upgraded us to a burj view. The staff are wonderful and very attentive. I would highly recommend Movenpick Downtown

Dear Veena, Thank you for sharing your excellent experience at Mövenpick Hotel Apartments Downtown Dubai! We are thrilled to hear that Stevie at reception provided you with exceptional service and professionalism during check-in. It's fantastic to know that he went above and beyond to ensure your satisfaction by upgrading you to a Burj view room. We truly appreciate your kind words about our wonderful and attentive staff. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay at Mövenpick Downtown! Warm regards, Crissy Dee Quality Manager

Lot of scope to improve - not guest friendly at all!

Customer review rating 2.0/5

Hebron Business - Confirmed reviews ALL

The reception team needs to change. I stayed for almost 30 nights and they don’t consider you as guest at all. Especially the reception team is very rude - they don’t send even basic bottle of water as requested - stating no water for long term guest -how is this justified? Anything you order during breakfast is delayed and end up leaving cos of delay. Few staff like restaurant and dinning, staff handling luggage are very courteous. But middle management and upper management staff in hotel think and act as if they are doing a favour to attending to guests. For me this was totally a bad experience. Never again I would recommend or stay in Mövenpick downtown!

Dear Hebron, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Apartments Downtown Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Crissy Dee Quality Manager

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Other web-users rate our hotel

  • 740 reviews 9.8/10 Location
  • 768 reviews 8.5/10 Room
  • 1,984 reviews 9.7/10 Service
  • 20 reviews 7.3/10 WiFi
  • 395 reviews 8.7/10 Cleanliness
  • 302 reviews 8/10 Breakfast
  • 213 reviews 9.1/10 Vibe
  • 99 reviews 8.8/10 Pool

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