Mövenpick Hotel Sukhumvit 15 Bangkok

Customer review rating (ALL Rating) 4.2/5 1,429 reviews

Mövenpick Hotel Sukhumvit 15 Bangkok - Image 1
Mövenpick Hotel Sukhumvit 15 Bangkok - Image 2
Mövenpick Hotel Sukhumvit 15 Bangkok - Image 3
Mövenpick Hotel Sukhumvit 15 Bangkok - Image 4
Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • In the heart of the business and commercial district

  • Complimentary scheduled tuk tuk shuttle to Skytrain

  • Rooftop pool and Rainforest rooftop bar

  • Private access Executive Floor and lounge

  • Extensive meeting and conference facilities

Our accommodation(s)

Hotel location

Mövenpick Hotel Sukhumvit 15 Bangkok

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 BANGKOK
Thailand

GPS:13.742416, 100.55854

Telephone
Fax +66 2 119 3119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LELAWADEE RESTAURANT

Top chefs here serve up a rotating menu of specials, ranging from barbecued meats and fish, to health-conscious cuisine, as well as Lebanese and Mediterranean favourites, plus enticing Thai recipes or traditional Swiss recipes revisited by Movenpick.

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 90 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,429 reviews

TripAdvisor Rating  4.5/5  3,116 reviews

Certificate of excellence 2023

Very Happy

TripAdvisor rating 5.0/5

Tracie A TripAdvisor review

I have had & am still having a wonderful caring stay here at Movenpick. The breakfast buffet is international cuisine that is so delicious. Everyday I can eat from many different country foods. Amazing quality food in the resturant. Chef Ramesh made me a fantastic Indian platter. WOW! The Hotel is clean & beautiful, the staff are friendly & kind. I am walking distance from the centre & all my needs are met here. Highly recommend 👌

Dear 426traciea, Thank you so much for your glowing review! We're thrilled to hear that you're having a wonderful and caring stay with us at Movenpick. It's fantastic to know that you're enjoying our delicious international cuisine breakfast buffet and the amazing quality food in our restaurant. Chef Ramesh will be delighted to hear that you loved the Indian platter he prepared for you. We're glad that you find our hotel clean and beautiful, and that our staff are friendly and kind. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we're delighted that we've met your needs during your stay. Thank you for recommending us so highly! We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

Good location, but hotel feels run down

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

We stayed in a suite with lounge access, and felt that most of the hotel was in need of refurbishment. While it was not uncomfortable, there were several problems 1) the bathtub did not have a proper screen, and when we showered, the whole bathroom became flooded with water - this was really uncomfortable as I nearly slipped twice while visiting the washroom 2) there were ants that came through the window to the study area 3) there was an additional airconditioning unit that did not work, giving the impression that the main cooling system was not up to scratch While it was value for money, with a pretty good location, these were pretty poor experiences which will keep me from returning to Movenpick.

Dear Wong B., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Sukhumvit 15 Bangkok. We sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear that the condition of the suite and some facilities did not meet your expectations. We take your comments seriously and will address each issue mentioned with our team to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we regret that we fell short in delivering a memorable experience for you. Regarding the shower screen on the bathtub and the issues with ants and air conditioning, we will work swiftly to rectify these concerns and ensure they do not recur in the future. Additionally, we appreciate your feedback on the executive lounge options and hummus quality, and we will take steps to enhance these aspects of our service. We understand that your overall experience was not up to par, and we apologize for any frustration this may have caused. We value your patronage and hope you will consider giving us another chance to exceed your expectations in the future. If there's anything else we can do to address your concerns or if you have any further feedback, please feel free to reach out. Thank you for bringing these matters to our attention. Sincerely, Guest Relations Team

A disappointment

TripAdvisor rating 1.0/5

Len T Families - TripAdvisor review

Still staying at the hotel and writing a review - as fully paid for the hotel stay. Stuck and can’t move out. 1. Lady at the reception (not taking the name on purpose) - totally unfriendly. Asked for our passports at check in as if it as hers and we had to return it. 2. Came into the room and the 1st sight-stained sheets. 3. Asked the cleaner lady to clean and she keeps talking with the vaccum cleaner on and had to ask her to shut it down rather than her saying ‘what, what’ 4. Came to the reception to ask for a better room. Was asked to wait at the lounge and then gets forgotten that I was asked to wait and new customers are being addressed to. Very unprofessional. Was shot down for a change in room or an upgrade having offered that I will pay. Bad bad service. 5. Asked the reception for advice where the nearest currently exchange was told ‘300 meters far’. Which direction?-was given the same answer 6. Asked the valet (a guy with suit standing outside) to help with a cab as was with our baby and was offered no help and came across very rude. The bell boys Man and Boy are excellent with a wonderful smile and my son is eager to see them at entrance every time. However in general very bad experience with people

Dear Len T, We're truly sorry to hear about the numerous disappointments you've encountered during your stay. Your feedback is deeply concerning, and we apologize for the lack of professionalism and hospitality you experienced from some members of our team. Rest assured, we take your comments seriously, and we will address each issue you've mentioned with our staff to ensure that immediate improvements are made. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we fell short in meeting your expectations. We're glad to hear that the bell boys made a positive impression on you and your son with their excellent service and warm smiles. We will certainly pass along your kind words to them. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to reach out to me directly. Your satisfaction is incredibly important to us, and we hope to have the opportunity to regain your trust in the future. Once again, we apologize for the disappointment you experienced during your stay, and we thank you for bringing these issues to our attention.

Just ok

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

I stayed in this hotel before and had a more positive experience. Quality and service has declined in last 3 years. Good convenient location in Sukhumvit. Ok value for the money. But this is not a 5 star hotel. Maybe 3 to 4 stars. Room was clean and quiet. Pool area had very few umbrellas. It was not possible to sit at the pool in the middle of the day in the direct sun. Pool area had a QR code to order food and drinks for delivery pool side. But it did not work. I ordered online and it said it would be delivered within 30 minutes. After 30 minutes I walked over to the bar area to inquire and was advised that the online order system does not work. I gave them my order - as shown on my phone order confirmation. When they delivered my order it was the wrong food. The gym area is spacious with adequate equipment. However they only had one yoga mat. So I was forced to lie on the floor to do my stretching and core exercises. Buffet breakfast has a large assortment of food.

Dear Michael P., Thank you for sharing your feedback with us regarding your recent stay. We appreciate your loyalty as a returning guest and your detailed comments about your experience. We're glad to hear that you found our hotel's location convenient and that your room was clean and quiet. However, we apologize for any decline in quality and service compared to your previous stay. Rest assured, we take your feedback seriously and will address the areas of concern to ensure improvements are made. Regarding the pool area, we apologize for the inconvenience caused by the lack of umbrellas and the malfunctioning QR code for food and drink orders. We will investigate these issues and take corrective action to enhance the guest experience. Furthermore, we appreciate your feedback about the gym area and the buffet breakfast. Your comments will be shared with our team for further review and improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay that exceeds your expectations. Sincerely, Guest Relations Team

Comfortable stay

Customer review rating 5.0/5

Maurice N. Friends - Confirmed reviews ALL

I liked that the property is close by to the action, but also located slightly away to give it a sense of quietness and calm. Beautiful property and a comfortable stay

Dear Tong Yi Maurice N., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Sukhumvit 15 Bangkok. We're delighted to hear that you enjoyed your stay with us and that you appreciated our property's proximity to the action while still maintaining a sense of quietness and calm. Your feedback about the consistency of quality is noted, and we will strive to ensure a more consistent experience for all our guests in the future. We look forward to welcoming you back for another comfortable stay soon! Warm regards, Guest Relations Team

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Other web-users rate our hotel

  • 1,395 reviews 9.1/10 Location
  • 1,735 reviews 6.3/10 Room
  • 2,163 reviews 8.3/10 Service
  • 54 reviews 5.1/10 WiFi
  • 906 reviews 7.5/10 Breakfast
  • 763 reviews 5.4/10 Cleanliness

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