Mercure Sao Paulo Alamedas 4 stars

Customer review rating (ALL Rating) 4.3/5 1,917 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel is 1.2 miles from major hospitals Nove de Julho and Sirio Libanes

  • Ideal for families. We have apartments with furnished mini kitchen

  • Enjoy a hotel in São Paulo with a pool with city view

  • Next to the famous Paulista Avenue, 5 minutes walk

  • We are 400 meters away from the Consolacao subway, only 6 minutes walk!

Our accommodation(s)

Hotel location

Mercure Sao Paulo Alamedas

Rua Padre Joao Manuel 202, Jardins, SAO PAULO SP
01411000 SAO PAULO
Brazil

GPS:-23.56008, -46.66094

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

DA FRANCO

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,917 reviews

TripAdvisor Rating  4.0/5  1,421 reviews

Great location, excellent staff, phenomenal roof top pool!

Customer review rating 5.0/5

Tiffany Friends - Confirmed reviews ALL

I would stay at this hotel again 100 percent. The staff were very friendly. The best feature of the hotel was the rooftop pool. The views of the city were phenomenal; what a beautiful skyline. And with the heat (I was there in the summer), the pool was so refreshing. Breakfast was delicious and started earlier than most places at 6:30am, which was so nice. We were able to store our luggage on our last day at the hotel since our flights were late at night. The rooms were comfy and clean, great shower pressure. The Jardin neighborhood was clean and safe. A lot of great restaurants in the area and safe to walk around.

Dear Tiffany L., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Well located

Customer review rating 4.5/5

Sheila Solo - Confirmed reviews ALL

Adorable. The staff is very friendly and I loved almost everything at Mercure Alamedas. My only observations are that the pillows could be softer ant the air conditioning positioned further away from the bed.

Dear Sheila, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

final de semana

Customer review rating 4.5/5

Aline Solo - Confirmed reviews ALL

Fui passar o fds.

Prezada Aline, Agradecemos os seus comentários no seguimento da sua estadia no Mercure São Paulo Alamedas Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe, e em especial com a Grazi :) A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

No Wi-Fi

Customer review rating 0.5/5

Haris Business - Confirmed reviews ALL

The experience has been really bad, although complained about lack of wifi (It gets long time to connect and gets disconnected immediately that you cannot do any work), even after 24 hours situation was the same

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Since I was planning to stay at the Hotel for 10 days, I booked a bigger room, 1 bedroom with a separate living/kitchen area. For my surprise only the bedroom had an AC , living/kitchen area had a tower fan which didn’t solve the problem. The next day I moved to a smaller room, asked the front desk if I could have a credit due that I had downgrade my room but the answer was no. The bottom line is that the Hotel needs a LOT of improvements. This location doesn’t meet the Mercure standards.

Dear Pedro, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

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Other web-users rate our hotel

  • 600 reviews 9.8/10 Location
  • 796 reviews 7.2/10 Room
  • 713 reviews 8.5/10 Service
  • 77 reviews 2.5/10 WiFi
  • 462 reviews 6.5/10 Comfort
  • 419 reviews 7/10 Breakfast
  • 320 reviews 6.6/10 Cleanliness
  • 272 reviews 3.2/10 Amenities

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