Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 3,419 reviews

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Description

Hotel extras

  • Onsite parking from £16.50 per night, Pet Friendly

  • Swimming pool currently closed for refurbishment

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 210 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,419 reviews

TripAdvisor Rating  4.0/5  3,708 reviews

Overnight stay

TripAdvisor rating 5.0/5

EmsandJohn TripAdvisor review

Fantastic overnight stay in a Novotel Suite. The room was lovely - very comfortable and spacious. It was very quiet overnight too. Breakfast was excellent with a variety of different options. Great location and just a short walk into the centre. Car parking at an additional cost. A great stay!

Great location

Customer review rating 4.5/5

Jack63 Couples - Confirmed reviews ALL

Clean hotel, lovely staff, great food, great location to centre of York.

Dear Jack, Thank you for your glowing review! We're thrilled to hear that you found our hotel clean and our staff lovely. It's wonderful to know that you enjoyed our food offerings and found our location convenient for exploring the center of York. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future! Kind regards, Alex

Lovely hotel, nice rooms plenty of space

Customer review rating 4.5/5

David P. Couples - Confirmed reviews ALL

Third time we have used the Novotel. always a warm welcome, nice rooms with plenty of space, overlooking the canal this time which was nice too. Close to the centre. Would definitely recommend.

Dear David P., Thank you for choosing Novotel York Centre for the third time and for recommending us. We are delighted to hear that you enjoyed the warm welcome and the spacious rooms overlooking the canal. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back soon! Warm regards, Emma Novotel York Centre

Good hotel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Nice room, great location. On arrival the receptionist couldn’t find my booking, asked for my name 3 times. When she did find it she tried to charge me when I had already pre paid. The next day when checking out the receptionist tried to charge me for the parking that I had paid for the previous day. Possibly a one off with my booking but system didn’t seem to record my payments properly.

Dear Guest, Thank you for sharing your feedback with us, and please accept our sincerest apologies for the inconvenience you experienced during your stay. We're glad to hear that you found our room nice and appreciated our great location. However, we're truly sorry for the issues you encountered during the check-in and check-out process. It's certainly not the level of service we strive to provide, and we understand the frustration this must have caused. Rest assured, we'll investigate this matter further to ensure that our booking and payment systems are functioning properly and to prevent similar incidents from happening in the future. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We hope you'll give us another chance to exceed your expectations on your next visit to our hotel. Please don't hesitate to reach out if there's anything else we can assist you with. Kind regards, Alex

Good stay

Customer review rating 5.0/5

Dimitrios Business - Confirmed reviews ALL

Excellent experience

Dear Dimitrios, thank you for your positive review! We are delighted to hear that you had a good stay and an excellent experience with us. We look forward to welcoming you back soon. Warm regards, Novotel York Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,159 reviews 9.3/10 Location
  • 3,157 reviews 6.7/10 Room
  • 2,722 reviews 8.8/10 Service
  • 52 reviews 6.9/10 WiFi
  • 1,636 reviews 5/10 Cleanliness
  • 1,196 reviews 8.9/10 Breakfast
  • 681 reviews 4.4/10 Value
  • 564 reviews 2.9/10 Pool

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