Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,613 reviews

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Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE PORTSIDE TABLE

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,613 reviews

TripAdvisor Rating  4.0/5  2,446 reviews

A really lovely stay so relaxing great staff

TripAdvisor rating 5.0/5

Furry3486 Business - TripAdvisor review

Often stay in the area for work, lovely hotel, room and food all delicious and hot had fish n chips first night and club sandwich second night top marks to chef for quality food served perfectly (Im fussy as used to be a chef!) bar staff friendly and thanks for the gin conversation about the isle of wight coloured bottles! Breakfast team great too and breakfast standard was truly perfect. I am def coming back next month. Thanks guys!

Lovely relaxed stay, great with accommodating needs, lovely clean hotel and swimming pool&spa area perfectly clean

Customer review rating 5.0/5

Sarahjane Families - Confirmed reviews ALL

Lovely relaxed stay, great with accommodating needs, lovely clean hotel and swimming pool&spa area perfectly clean

Dear sarahjane A., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

Great location for transport

Customer review rating 5.0/5

Phil Couples - Confirmed reviews ALL

Very nice staff. Fantastic breakfast. Rooms good could do with air con.

Dear Philip B., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

Great location for cruise

Customer review rating 4.5/5

Dw Couples - Confirmed reviews ALL

Bed and linens were great, best sleep did not like paying to park

Dear Dawn W., We very much appreciate your comments regarding your stay at the Novotel Southampton. We are glad you enjoyed the location and had a restful stay with us! I understand parking fees can be frustrating, we'll definitely take that into consideration. We hope to welcome you back soon for another relaxing experience Sincerely, Angie

Satisfactory stay

Customer review rating 3.5/5

Jill Business - Confirmed reviews ALL

Hotel staff were helpful and very welcoming. The room is in need of a little bit of attention. The taps on the bath were corroded as was the shower hose. The mechanism that operated the bath plug was broken and came away in my hand. The paintwork in the room was not well done and looked a little shabby as did the paintwork in the hallway to the lifts. Breakfast options were good.

Dear Jill C., We very much appreciate your comments regarding your stay at the Novotel Southampton. Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be helpful and welcoming, and we appreciate your kind words about our breakfast options. We apologize for any inconvenience caused by the condition of your room. Your comments regarding the taps, shower hose, and bath plug have been noted, and we will address these issues immediately to ensure a more comfortable stay for our future guests. Additionally, we'll be sure to inspect the paintwork in both the room and the hallway to the lifts to ensure they meet our standards of quality. Your input is invaluable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely, Angie

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Other web-users rate our hotel

  • 795 reviews 9.2/10 Location
  • 1,419 reviews 5.5/10 Room
  • 1,194 reviews 8.3/10 Service
  • 18 reviews 5.1/10 WiFi
  • 703 reviews 4.8/10 Comfort
  • 548 reviews 5.8/10 Cleanliness
  • 540 reviews 7.6/10 Breakfast
  • 386 reviews 6.2/10 Food

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