Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,749 reviews

Mercure Hotel Groningen Martiniplaza - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,749 reviews

TripAdvisor Rating  4.0/5  719 reviews

simple and comfy stay

Customer review rating 4.5/5

Edit Couples - Confirmed reviews ALL

Lovely room, very friendly and helpful staff

Dear Edit, Thanks for taking the time to review your stay at our hotel. We're delighted to hear that you enjoyed your stay and found the room to your liking. It's also gratifying to know that our staff's friendly and helpful nature contributed positively to your experience; our team always strives to provide exceptional service. We take pride in our modern accommodations and the convenience offered by our proximity to the Martiniplaza congress and theatre centre, as well as the Stadspark for those moments of relaxation in nature. Rest assured that we are committed to maintaining a high standard of cleanliness, which is a cornerstone of the experience we provide. We hope to see you again in the future. Kind regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Trafical nigthmare

Customer review rating 3.0/5

P. Business - Confirmed reviews ALL

Very difficult to reach - And no pre-warning from the hotel that construction work in the area is ongoing. Spend +10 min extra time getting there :-(

Dear Guest, Thank you for sharing your feedback. We appreciate it. We apologize for the inconvenience caused by the construction work around the hotel and the lack of clear signage. Rest assured, we continuously strive to provide accurate and helpful information to our guests. We also take your privacy seriously, and we are concerned to hear about your experience with our staff. Please know that we provide training to ensure our team respects guest privacy at all times. We are glad to hear that the cleanliness of our hotel met your expectations, with a high score of 90/100. We hope this aspect of our service contributed positively to your stay. We hope to welcome you back on a future occasion. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Information on how to get there due to road construction works should be appreciated. I had to call how to to reach the entrance.

Dear Guest, Thanks for sharing your experience with us. We're glad to hear that your overall experience was positive. Our team is committed to providing a comfortable and enjoyable stay for all our guests, and we're pleased that you recognized these efforts. We apologize for any inconvenience caused by the lack of clear directions due to road construction and the wait you experienced at our service desk. We appreciate your feedback as it helps us improve the quality of our service. Rest assured that we strive to ensure all our guests have seamless access to our facilities and prompt attention from our staff. We hope to have the pleasure of welcoming you back on a future occasion. Kind regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Medium happy

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Personal was quite ok, nice people but the bed was too hard en the shower was too small. Both quite essential for a good relaxed stay.

Dear Guest, Thanks for taking the time to share your review of your stay. We're glad to hear that our staff made a positive impression with their friendliness. Our team strives to provide welcoming and attentive service to all our guests. Regarding your concerns, we apologize if the bed did not meet your comfort expectations. We take pride in the quality of our new mattresses introduced in 2023, aiming to ensure a restful sleep for our guests. Additionally, while our bathrooms are designed with modern rain showers for a refreshing experience, we regret if the size did not fully accommodate your needs. Rest assured, we value your feedback as it helps us in our ongoing efforts to enhance every aspect of our guest experience. We hope to welcome you back on a future occasion. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Very comfortable!

Customer review rating 5.0/5

Andrei K. Business - Confirmed reviews ALL

I was 1 night there and really enjoyed😉

Dear Andrei, Thank you for positively reviewing your visit. We're thrilled to hear you had a comfortable stay and enjoyed your time, even if it was just for one night. Our team takes great pride in offering a high-quality stay with amenities such as air conditioning, a minibar, and rain showers in every room, along with our extensive buffet breakfast that starts the day off right. It's wonderful to know that these details contributed to your satisfaction. We hope we have the pleasure of seeing you on many more occasions. Best regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

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Other web-users rate our hotel

  • 542 reviews 5.9/10 Location
  • 1,252 reviews 6.5/10 Room
  • 917 reviews 8.5/10 Service
  • 24 reviews 6.6/10 WiFi
  • 676 reviews 7.8/10 Breakfast
  • 601 reviews 4.6/10 Comfort
  • 505 reviews 6.6/10 Cleanliness
  • 195 reviews 3.5/10 Amenities

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