ibis Frankfurt Centrum 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,353 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE-certified hygiene & safety concept. Safe and comfortable travels.

  • Centrally right on the Main river, opposite to the famous museum banks.

  • 233 rooms of 6 types. Junior suites with super view. For business & family.

  • A special ibis hotel awaits you.

  • 3 stylish meeting rooms for up to 60 attendees.

Our accommodation(s)

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT AM MAIN
Germany

GPS:50.102118, 8.664662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

i-Bar

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 45 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,353 reviews

TripAdvisor Rating  4.0/5  2,237 reviews

Small room but quiet and what I expected

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Was able to check in early as clerk signed me up as Accor member that gave that as sign up bonus. Very much appreciated

Good stay

Customer review rating 5.0/5

Horst H. Business - Confirmed reviews ALL

Good stay in an efficient accomodation near the river.

Dear Mr. H., Thank you for staying with us at Ibis Frankfurt Centrum and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Hotel is well located, walking distance from downtown, main train station and tram.

Customer review rating 3.5/5

Bernardo M. Families - Confirmed reviews ALL

Have a little problem at the check in, took around 6hrs to be checked in, not the staff fault, the hotel computer had some issues.

Dear Mr. M., We are very pleased that you took the time to review your visit with us at Ibis Frankfurt Centrum. Thank you for your positive review, and also for your critique regarding the check-in. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Good stay

Customer review rating 5.0/5

T. K. Families - Confirmed reviews ALL

Hotel was clean and neat. rooms were comfortable and spacious. Located near local tram service (3min walk) which is well connected to the city.

Dear Mr. T., Thank you for staying with us at Ibis Frankfurt Centrum and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in nearly all categories and the great comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Too hot

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

The room was far too hot and there was no way of cooling it down. It was winter and cold outside. The window did not open enough to make a difference. Lime trying to sleep in an oven.

Dear Mr. M., We are sorry that you were unable to have a restful night, and we sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. We assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and we would like to thank you for taking the time to review your stay at Ibis Frankfurt Centrum. We hope to welcome you as our guest soon again. Best regards, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

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Other web-users rate our hotel

  • 988 reviews 9/10 Location
  • 1,481 reviews 4.7/10 Room
  • 1,113 reviews 8.3/10 Service
  • 16 reviews 9.3/10 WiFi
  • 960 reviews 2.4/10 Comfort
  • 706 reviews 8.2/10 Breakfast
  • 459 reviews 7.1/10 Cleanliness

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