Sofitel Algiers Hamma Garden 5 stars

Customer review rating (ALL Rating) 4.3/5 1,210 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the heart of the White City.

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Semi-covered pool

Our accommodation(s)

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, ALGIERS, ALGERIA
16015 ALGIERS
Algeria

GPS:36.750885, 3.072301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,210 reviews

TripAdvisor Rating  4.5/5  2,031 reviews

Certificate of excellence 2023

Juste magnifique

TripAdvisor rating 5.0/5

houssem l TripAdvisor review

Many thanks for all the staff the front desk réception team, Said, lahcen, adel, jonas...., good job and good organisation. House keeping, managers. Without forget the manager of the hotel Mr Sellini Remy. Honestly its a Such beautiful and luxury hotel 5 stars in algeria.

Dear Mr Houssem, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers hotel and are delighted to read that we were able to match your expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Moreover we thank you for your wonderful comments on our service. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We thank youonce again for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Malissa HAMANE Guest Experience

Well located

Customer review rating 4.5/5

Ali A. Business - Confirmed reviews ALL

Very friendly staff, excellent atmosphere

Dear A., Thank you for your kind words about our staff and atmosphere. We strive to create a welcoming and positive environment for all of our guests. We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or suggestions, please feel free to let us know. Thank you for choosing our Hotel. Best regards, Abir BOUAOUD GUEST EXPERIENCE

Good Stay

Customer review rating 4.0/5

Norsidah Business - Confirmed reviews ALL

Overall we had a good stay in Sofitel Algiers Hamma Garden especially with the complimentary airport shuttle provided. Few things defect in the room - Cold water tap not function in one of the morning which the engineering team ractified within an hour, the safety box in the room is not in order. Some part of the room cleaniness neglected especially at the balcony. Breakfast with limited options. Positive - the bed and pillow is great and comfortable. Location of the hotel is good.

Dear NORSIDAH, Thank you for taking the time to provide feedback on your recent stay at Sofitel Algiers Hamma Garden. We are pleased to hear that you had an overall good experience and that the complimentary airport shuttle was a convenient amenity for you. We sincerely apologize for the issues you encountered with the cold water tap and the safety box in your room. We appreciate your understanding and patience while our engineering team promptly rectified the situation. We have also taken note of your comments regarding the cleanliness of the balcony and the limited breakfast options, and we will address these areas with our team to ensure improvements are made. On a positive note, we are delighted to hear that you found the bed and pillows to be comfortable and that the hotel's location met your expectations. We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Best regards, Abir BOUAOUD Guest Experience

Average

Customer review rating 3.0/5

Halim Business - Confirmed reviews ALL

The Hotel receptionist was not good neither in the check-in nor in the checkout. It seems he needs to be trained again how to welcome guests, even though he appears old means supposed he has experience! The room smells intense cigarette odor, actually I found a cigarette left in the bin!

Dear HALIM, Thank you for sharing your thoughts on this matter. I appreciate your perspective and am open to discussing it further. It's important to have open and respectful dialogue in a professional setting. Let's continue the conversation and work towards finding a solution that works for everyone involved. Best regards, Abir BOUAOUD GUEST RELATIONS

Sofitel Algier

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

From the beginning I felt welcome and like home.

Dear WULF, Thank you for your kind words. We strive to create a welcoming and comfortable environment for all of our guests, and we are delighted to hear that you felt at home during your visit. We hope to have the pleasure of welcoming you back in the future. If there is anything we can do to enhance your experience, please do not hesitate to let us know. Best regards, Abir BOUAOUD GUEST RELATIONS

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Other web-users rate our hotel

  • 452 reviews 9.3/10 Location
  • 670 reviews 7.5/10 Room
  • 1,487 reviews 9.1/10 Service
  • 21 reviews 5.8/10 WiFi
  • 287 reviews 7.4/10 Cleanliness
  • 266 reviews 8.2/10 Amenities
  • 187 reviews 9/10 Breakfast
  • 102 reviews 9.3/10 Pool

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