Mercure Hotel Berlin Tempelhof 4 stars

Customer review rating (ALL Rating) 4.4/5 1,526 reviews

Mercure Hotel Berlin Tempelhof - Image 1
Mercure Hotel Berlin Tempelhof - Image 2
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Description

Hotel extras

  • Hotel rooms are 24 m² or larger

  • Floor with ten meeting rooms in different sizes

  • Very good public transport connections to the city center

  • Secure parking in the parking garage

  • Excellent breakfast

Our accommodation(s)

Hotel location

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 BERLIN
Germany

GPS:52.478378, 13.426339

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,526 reviews

TripAdvisor Rating  4.0/5  928 reviews

Noisy, with bad internet

Customer review rating 1.5/5

Pl C. Business - Confirmed reviews ALL

I've stayed here before but had forgotten how noisy it gets with regular sirens and lots of car traffic late into the night (especially with a room facing toward streets). More frustratingly, the internet connection was really poor. It felt quite misleading that the hotel advertises free wifi, but the free wifi was extremely unreliable. Often for 10+ minutes I couldn't load a webpage. I realize there's an option to pay for faster internet, but I didn't need anything particularly fast or data-heavy. I just needed a consistent, basic connection. When I told staff at the front desk, they gave me very patronizing advice like "Try refreshing the webpage" or "Sometimes webpages just load slowly." That wasn't the problem; it was clear that my computer couldn't stay connected to the internet for long stretches (and my laptop is usually great with connecting). The location is great for a lot of things but I was pretty disappointed overall. I wouldn't recommend this hotel, especially for people there for business.

Dear Mr M., Thank you so much for your feedback and for taking your time to write a review about your recent visit to Berlin and your stay with us. Your detailed review really helps us in analysing where things are going good and where they could go a slight bit better. We will follow up on all critical points and hope to be able to welcome you back again in the future. Best wishes from the Mercure team

Water problems

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I liked the room and the staff was friendly. The water from the shower would flood onto the floor making it unsafe and uncomfortable. A little clear caulk at the bottom of the shower glass would solve 90% of this. Additionally, water could not get hot in the morining. You need better management of peak hot water needs.

Dear Mr C., Thank you very much for your review and detailed feedback. We are so sorry we did not meet your expectations and were not able to make you a raving fan of our hotel. We are glad to read that you enjoyed our teams friendliness and politeness as well as location. We do hope we can welcome you back again in the future. Best wishes from the Mercure team

Great stay

TripAdvisor rating 4.0/5

MandA2024 TripAdvisor review

Hotel is located in a neighborhood next to the old Tempelhof airport (no longer in use). Many restaurants nearby. Large Rewe supermarket a few minutes' walk away. Parking garage under the hotel. The hotel has a courtyard. The interior of the hotel dates from the late 1990s, but is well maintained. And clean. The staff at check-in is great! Friendly and thoughtful.

Unsure of a further visit

TripAdvisor rating 3.0/5

andrewmX3638BJ Solo travel - TripAdvisor review

Easy to get to from the airport via Ubhan. Early check-in, which was great. The room was very spacious, bright, very clean and big windows opened to let fresh air in. I was in room 620. The reception and cleaning hotel staff are very efficient and friendly. The gym/fitness facility is a total let down. Total waste of time. Insufficient equipment and really neglected. The breakfast isn't worth the €46 that I was charged for 2 mornings. One gentleman, maybe the restaurant manager, was extremely rude to me on Wednesday morning, basically telling me to hurry up and get out, they were not closing for a further 20 minutes, I wasn't happy at this. Extremely rude and very unprofessional. Will I be back? Unsure is the answer. I liked the room, the area etc, but maybe just a bit too expensive for where it is in Berlin.

Hello, thank you so much for your feedback and for taking your time to write a review about your recent visit to Berlin and your stay with us. Your detailed review really helps us in analysing where things are going good and where they could go a slight bit better. We will follow up on all critical points and hope to be able to welcome you back again in the future. Kind regards from the Mercure team

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Clean

Dear Mr V., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. We will share your comments with our team. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes from the Mercure team

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Other web-users rate our hotel

  • 888 reviews 8.9/10 Location
  • 1,440 reviews 7.5/10 Room
  • 1,068 reviews 8.7/10 Service
  • 117 reviews 5.5/10 WiFi
  • 798 reviews 8.9/10 Breakfast
  • 786 reviews 8/10 Comfort
  • 619 reviews 7.4/10 Cleanliness
  • 249 reviews 5/10 Vibe

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