Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.2/5 1,197 reviews

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Description

Hotel extras

  • Green Key

  • Easy access from the airport and downtown

  • Event hotel with natural light and high-speed internet

  • Pool & gym with the latest cardio and calisthenics equipment

  • Fun and excitement in 2 escape rooms

Our accommodation(s)

Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE is a unique place which captures the local aromas and tastes of a city, turning them into a culinary experience for its guests.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,197 reviews

TripAdvisor Rating  4.0/5  1,664 reviews

good proximity to center of Zurich

Customer review rating 4.0/5

Kaushik Families - Confirmed reviews ALL

The stay was generally good. The Rooms were clean and the functional. The one thing I found was a problem was that the air conditioning could not be adjusted to run cooler. The room was always at 22 - 23 degree (Celcius). Setting the A/c on the controls did not make any change to the overall temp of the room. Opening the windows was the only solution to cool down the room but since we were facing the street, it got quite loud with people below. Sometimes the if someone was smoking outside, we could get the odor in the room.

Dear Kaushik, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our hotel's proximity to the center of Zurich and found the rooms clean and functional. We apologize for the inconvenience you faced with the air conditioning not cooling the room adequately. Your comments are valuable, and we will look into this matter to ensure our guests have a comfortable stay. In such situations, our policy is to address maintenance issues promptly to enhance the overall guest experience. We appreciate your understanding regarding the street noise and odor concerns. Should you choose to stay with us again, please do not hesitate to contact our front desk for any assistance you may need. Warm regards, Christophe B. General Manager

Nice location in Zurich

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good

Dear guest, thank you for sharing your positive feedback on our nice location in Zurich. We are pleased to hear that you had a good experience. Looking forward to welcoming you back soon. Christophe B. General Manager

Overall experience was Great!!

Customer review rating 4.5/5

David I. Families - Confirmed reviews ALL

The signature scent once you arrive at Novotel is very calming, the personals at the reception, roomservice and in the bar/kitchen were very professional plus i find the language flexibility of the personals is very charming. I must also commend the 2x dinner we had in the restaurant, exceptionally tasty.

Dear David I., Thank you for your kind words about your recent stay at Novotel Zurich City West. We are delighted to hear that you enjoyed the signature scent, professional staff, and delicious dinners at our restaurant. Your feedback is truly appreciated. We look forward to welcoming you back soon. Christophe B. General Manager

Good stay

Customer review rating 4.0/5

Albert O. R. Families - Confirmed reviews ALL

A very cozy hotel, the treatment is magnificent, the room is spacious and very new. Breakfast is very good, there are gluten-free options. We can't say the same about dinner, since there aren't as many options for celiacs.

Dear Albert Oliva R., Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed the cozy hotel ambiance, spacious and new room, and the gluten-free breakfast options. We have noted your feedback regarding dinner options for celiacs. Looking forward to welcoming you back soon. Christophe B. General Manager

Nice Stay in West Zurich

TripAdvisor rating 5.0/5

Ethelcl TripAdvisor review

It is really easy to get to the hotel, it is just one stop from Zurich SBB to Hardbrücke station, a 7 minute walk from the station to the hotel. The room was clean and comfortable, well equipped with all the toiletries you need. My room looks just like the pictures they have, so I was really surprised when I walked in. The staff are very friendly and speak perfect English. Near the hotel are many restaurants and Migros, so good place to stay.

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Other web-users rate our hotel

  • 590 reviews 8.6/10 Location
  • 772 reviews 6.3/10 Room
  • 832 reviews 7.9/10 Service
  • 12 reviews 6.4/10 WiFi
  • 383 reviews 5.2/10 Comfort
  • 373 reviews 7.4/10 Breakfast
  • 329 reviews 7.2/10 Cleanliness

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