Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,259 reviews

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Description

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,259 reviews

TripAdvisor Rating  4.5/5  4,472 reviews

Certificate of excellence 2024

Excellent stay at the Sofitel Philadelphia

TripAdvisor rating 5.0/5

Compass766836 Couples - TripAdvisor review

We came back to the hotel after several years and we had a very pleasant stay, we found it has improved in many ways. Cleanliness, sophistication, very warm staff, all positives. High marks for the mattress and pillows, very comfortable. And of course, the location es sensational. We stayed three nights on a vacation trip to enjoy Philly, a great city that we like a lot. We'll be back!

Not a luxury property but good stay

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Overall pleasant stay. Room cleaning needed more detail. Grime in the corners and rug wasn’t vacuumed well. Almost seemed like it was swept instead. Saving grace was having slippers. Lobby was under construction. Front desk staff was excellent. Valet smelled strongly of marijuana. Location was good.

Bonjour Rebecca L., Thank you for taking the time to tell us about your experience at the Sofitel Philadelphia at Rittenhouse Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre Jotterand General Manager

Good stay, part of the city.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The concierge was great. Approached me while I was waiting in line and asked about where we were eating and gave some suggestions. Computers were down when I got there so I had to fill out a paper which took more time when I was trying to get to a reservation, so that was challenging, but not that big a deal. The room was great, except when we checked the bed there was a lot of hair in it, so we had them come up and change the sheets. They did that quickly, no big deal. It was our anniversary, so they gave us some champagne and strawberries, very kind thing to do for us.

Bonjour Jamin F., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Excellent hotel

TripAdvisor rating 5.0/5

MVD26768 Families - TripAdvisor review

We were traveling with our 15 month old grandson. The superior service at the hotel from the restaurant to the pack n’ play made our stay very pleasant.

Fantastic facility

Customer review rating 5.0/5

Troy L. Business - Confirmed reviews ALL

Clean and comfortable room. Quick check in and check out valet parking is a must.

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Other web-users rate our hotel

  • 794 reviews 9.3/10 Location
  • 1,634 reviews 7.5/10 Room
  • 1,726 reviews 8.2/10 Service
  • 24 reviews 5.3/10 WiFi
  • 575 reviews 6/10 Cleanliness
  • 410 reviews 5.9/10 Vibe
  • 351 reviews 4.1/10 Amenities
  • 216 reviews 7.3/10 Breakfast

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