Mercure Hotel Hamm 4 stars

Customer review rating (ALL Rating) 4.4/5 982 reviews

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Description

Hotel extras

  • E-charging stations available

  • Free WiFi

  • Sauna and fitness center

  • Central location to train station and walking zone, both within a 3-min.

  • 10 meeting facilitieswith daylight for up to 300 people

Our accommodation(s)

Hotel location

Mercure Hotel Hamm

Neue Bahnhofstr. 3
59065 HAMM
Germany

GPS:51.67845, 7.813071

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  982 reviews

TripAdvisor Rating  4.0/5  454 reviews

2 Star Hotel

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Mercure Hotel in Hamm does not deserve to be a 4 star hotel. It should be renovated. Lift was not working for 3 weeks and still not repaired. During checkout the receptionist asked if I have returned the bathrobes although I have already returned them. Luckily I took the stamped receipt from another receptionist to whom I had returned the bathrobes. The receptionist tried to charge 50€ for the bathrobes. As he was unsuccessful in adding 50€ for bathrobes due to the stamped receipt I have given him, the receptionist then added 48€ for breakfast although breakfast was already included in the price while I had booked the room. After showing proof of my booking the receptionist removed the 48€ for breakfast. It is unacceptable that the receptionist tries to charge extra. Breakfast and dinner available at the restaurant are not good. Tilting of window glass is not working in the room and the receptionist did not care about it after reporting it. I got back pain after sleeping on the mattress. I will not book at Mercure hotel anymore.

Good standard

Customer review rating 3.5/5

Hannes Business - Confirmed reviews ALL

Easy and friendly check in

okay

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Well located. We booked a Standard Double Room with Queen bed. But we were given a room with Twin beds. Breakfast was not great with limited variety. Coffee was not good. TV was too small and there were no international channels.

Was Ok

Customer review rating 4.0/5

Alex Families - Confirmed reviews ALL

The room was fine the service nearly perfect and the breakfast excellent. Only the third bed was placed in the sleeping room in front of the cabinet. Bad solution

Centrally located and spacious rooms

Customer review rating 3.5/5

Simon Families - Confirmed reviews ALL

Centrally located and parking under the hotel. Great spacious rooms with comfortable beds. Unfortunately the hotel bar was closed due to a private party on the roof conference rooms. This was not announced at time of booking and in the near surrounding no bars to have a drink. Also the noise of the private party the music was very loud we stayed at the 4th floor but could hear the music way after midnight. My advice for next time give at checkin some free drinks to take to the room as an with compliments of the house for the inconvenience of closed bar and the noise of the party via this way you built more credibility and understanding.

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Other web-users rate our hotel

  • 371 reviews 8.9/10 Location
  • 815 reviews 6.4/10 Room
  • 684 reviews 9.4/10 Service
  • 9 reviews 8.3/10 WiFi
  • 587 reviews 8.4/10 Breakfast
  • 396 reviews 6.3/10 Comfort
  • 300 reviews 6.6/10 Cleanliness
  • 224 reviews 5.9/10 Food

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