Sofitel Chicago Magnificent Mile 5 stars

Customer review rating (ALL Rating) 4.6/5 4,573 reviews

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Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 400 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,573 reviews

TripAdvisor Rating  4.5/5  5,442 reviews

Certificate of excellence 2023

Very nice hotel but not kids friendly

TripAdvisor rating 4.0/5

Relax26155599793 Families - TripAdvisor review

The hotel overall was very nice and clean. Staff were very nice and attentive to whatever you need. The only complaint that my family had is that it is not kid friendly. First there are some edges that are exposed that my 2yr old daughter almost bumped her head to. Also when we booked the hotel, there is a sofa lounge available in the picture but in the room there is none. The sofa is very important to us since we planned to have our kid stay there when we are in the room rather than in the bed all the time which is high for her age, not to mention that she fell twice already from the bed. Overall the stay is convenient and relaxing. Will we stay again? Maybe not for now, we might wait for another 5 years so my daughter is all grownup.

Sofitel is Pretty Perfect

TripAdvisor rating 5.0/5

Joel P Families - TripAdvisor review

We visit Chicago many times a year for business and/or family. Rarely do we stay at the same hotel - thanks to the dozens of excellent options. We may begin to change our approach - and standardize on the Sofitel. The staff is remarkably pleasant and professional. The facility is beautifully designed and decorated. The location is convenient AND quiet - a few blocks away from the major roads. We look forward to our next trip.

Bonjour Joel P, thank you for choosing Sofitel Chicago Magnificent Mile and for sharing your experience with us. We are delighted to hear that you found our staff pleasant and professional, our facility beautifully designed, and our location convenient yet quiet. It's fantastic to know that we have made such a positive impression on you. We strive to provide exceptional service to all our guests, and we are pleased to hear that you are considering Sofitel for your future visits to Chicago. We look forward to welcoming you back on your next trip. Merci, Sofitel Chicago Magnificent Mile

Highly recommend! Top notch service! Great location...

Customer review rating 5.0/5

Lee W. Families - Confirmed reviews ALL

My daughter and I stayed here for two nights. We booked one night initially, but loved the hotel so much we stayed another. Perfect hotel for a mother daughter trip, safe, close to shopping and many restaurants. The hotel staff were friendly as could be. The housekeeper even stopped us in the hall to ask if we needed anything. The hotel was immaculately clean, the bed very comfortable. This hotel really delivers a luxurious and comfortable experience. 10/10

Dear Lee W., Thank you for your kind words and for recommending Sofitel Chicago Magnificent Mile! We are delighted to hear that you and your daughter enjoyed our top-notch service and the hotel's great location. It's wonderful to know that you found our hotel to be safe, clean, and comfortable. Our team is dedicated to providing friendly and attentive service to all our guests. We appreciate your feedback and look forward to welcoming you back for another luxurious experience. Warm regards, Sofitel Chicago Magnificent Mile

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Everythinf was great from the service to the room. Note that the app to unlock the door is a little wonky and I had to swipe my phone multiple times to open the door

Bonjour, we are delighted to hear that you enjoyed your stay with us. We appreciate your feedback regarding the door unlocking app and will look into improving its functionality. Looking forward to welcoming you back soon. Warm Regards, Sofitel Chicago Magnificent Mile

Great experience

Customer review rating 5.0/5

Deborah D. Couples - Confirmed reviews ALL

First time staying in a Sofitel and we were very pleased. Room was great, staff was friendly - very accommodating and the location was excellent.

Dear Deborah D., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us and we would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://www.tripadvisor.com/Hotel_Review-g35805-d236299-Reviews-Sofitel_Chicago_Magnificent_Mile-Chicago_Illinois.html Our relationship with you, our guest, is of utmost importance to us, and I am very glad to know that you enjoyed your stay with us. I look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Stephano Baik Director of Rooms Sofitel Chicago Magnificent Mile St…

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Other web-users rate our hotel

  • 1,186 reviews 9.5/10 Location
  • 1,963 reviews 8.3/10 Room
  • 2,075 reviews 8.6/10 Service
  • 25 reviews 7.1/10 WiFi
  • 791 reviews 7.5/10 Comfort
  • 678 reviews 8.2/10 Cleanliness
  • 436 reviews 9/10 Vibe
  • 251 reviews 7.3/10 Breakfast

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