Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 3.8/5 3,878 reviews

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Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,878 reviews

TripAdvisor Rating  3.0/5  3,064 reviews

Well located for our needs.

Customer review rating 5.0/5

P J. &. M. E. S. Couples - Confirmed reviews ALL

Enjoyed our stay.

Dear Philip & Meg S., Thank you for sharing your feedback with us! We're delighted to hear that Grosvenor Hotel Adelaide was well-located for your needs and that you enjoyed your stay with us. It's wonderful to hear that you found our rooms neat and tidy, and we're thrilled to hear that you had positive interactions with our team members, Graham at check-in and Hassan at checkout. We will be sure to pass along your compliments to them as recognition of their excellent service. Thank you for choosing to stay with us again, and we look forward to welcoming you back for another enjoyable experience in the future! Sincerely, Ishwar Front Office Assistant Night Manager

Great location

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Rooms ok little bit tired.

Dear Peter M., Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our hotel's convenient location. We appreciate your constructive comments regarding the condition of the rooms and the shower screens. Ensuring our guests' comfort and satisfaction is our top priority, and your feedback helps us to identify areas for improvement. Rest assured, we will take your comments into consideration as we continuously strive to enhance our facilities and services. Your satisfaction is important to us, and we will work diligently to address any issues to improve the overall guest experience. Thank you for choosing to stay with us at Grosvenor Hotel Adelaide. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Sincerely, Ishwar Front Office Assistant Night Manager

Good stay for price

Customer review rating 4.0/5

Mark B. Business - Confirmed reviews ALL

The room needs to have the pigeons removed in the area outside the windows as noisy with early morning as seemed to be nesting outside window area of the room.

Dear Mark B., Thank you for taking the time to share your feedback with us. We're glad to hear that you found your stay at Grosvenor Hotel Adelaide to be good value for money. We apologize for any inconvenience caused by the noise from pigeons outside your room. Ensuring a peaceful and comfortable stay for our guests is paramount to us, and we take your concerns seriously. Our team will address the issue of pigeons nesting outside the windows promptly to minimize any disturbance to our guests. Please be assured that we are taking steps to resolve this matter and prevent it from recurring in the future. Thank you for bringing this to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Ishwar Front Office Assistant Night Manager

Excellent position

Customer review rating 5.0/5

Deanne M. Couples - Confirmed reviews ALL

We were looked after very well, was there for gather round and everyone was very helpful on how to get to places. The cleaner was lovely she always made sure we had everything we wanted. Can’t fault the place.

Dear Deanne m., Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay at Grosvenor Hotel Adelaide. It's fantastic to know that our team members went above and beyond to ensure you were well looked after and that you found our location convenient for your needs. We take great pride in providing exceptional service to our guests, and it's always rewarding to receive such kind words of appreciation. We will be sure to pass along your compliments to our dedicated Housekeeping staff, who work tirelessly to maintain the cleanliness and comfort of our accommodations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent stay in the future! Sincerely, Ishwar Front Office Assistant Night Manager

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Clean meat rooms , hallways and lifts need re furb

Dear Craig R., Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel's location convenient and that you appreciated the cleanliness of our guest rooms. We understand your concerns regarding the condition of our hallways and lifts, and please rest assured that we take all guest feedback seriously. We continuously strive to maintain the highest standards of cleanliness and comfort throughout our hotel. Your comments regarding the refurbishment needed for the hallways and lifts have been duly noted, and we will address them with our management team for further consideration. We appreciate your valuable feedback as it helps us to identify areas for improvement and ensure that we meet the expectations of our guests. Thank you for choosing Grosvenor Hotel Adelaide, and we hope to have the opportunity to welcome you back in the future. Sincerely, Ishwar Front Office Assistant Night Manager

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Other web-users rate our hotel

  • 2,173 reviews 9.1/10 Location
  • 3,422 reviews 5.2/10 Room
  • 2,362 reviews 9/10 Service
  • 46 reviews 6.7/10 WiFi
  • 1,798 reviews 4.5/10 Comfort
  • 1,511 reviews 4.6/10 Cleanliness
  • 1,282 reviews 2/10 Amenities
  • 778 reviews 3/10 Vibe

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