Mercure Gold Hotel Al Mina Road Dubai 4 stars

Customer review rating (ALL Rating) 4.1/5 219 reviews

Mercure Gold Hotel Al Mina Road Dubai - Image 1
Mercure Gold Hotel Al Mina Road Dubai - Image 2
Mercure Gold Hotel Al Mina Road Dubai - Image 3
Mercure Gold Hotel Al Mina Road Dubai - Image 4
Al Mina Road Bur Dubai, P O Box 66431, BUR DUBAI, 66431 DUBAI, United Arab Emirates

Description

Hotel extras

  • 20 minutes from Dubai Int'l Airport

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai, P O Box 66431, BUR DUBAI
66431 DUBAI
United Arab Emirates

GPS:25.242944, 55.275497

Telephone
Fax +971 4 345 9994

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  219 reviews

TripAdvisor Rating  4.5/5  2,540 reviews

Certificate of excellence 2023

Mercure gold hotel

TripAdvisor rating 5.0/5

NorthStar49891469109 TripAdvisor review

A very nice place to spend your free time, high-level service. Ravi will make sure you feel calm during your free time at the swimming pool located at the top of the hotel. Regards, Jakub, room 141.

Dear Valued Guest, We sincerely appreciate your outstanding rating and the splendid feedback you have provided! Your kind words will be shared with Ravi, and we are confident he will be thrilled to hear about your compliments. Such recognition serves as a tremendous source of inspiration, encouraging him to maintain his commitment to delivering exceptional customer service. We eagerly anticipate your return visits, and we are committed to ensuring that your next experience with us will be as delightful as your previous one. Sincerely, Chris Fourment General Manager

Good Staff

TripAdvisor rating 5.0/5

Saner D TripAdvisor review

Thanks to Ajith from cleaning, Naveen and Sajid for transportation and Moe Min and ladies in the reception, all stuff in the ground floor restaurant and rooftop, and surely 2 life guards in the pool area - doing their jobs seriously and always helpful. Thank you all.. Despite of this tragic weather incident, you make me smile :)

Dear Valued Guest, Thank you for your excellent rating and wonderful feedback! We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Mercure Gold Hotel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful memories. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again in the near future. Sincerely, Chris Fourment General Manager

Fantastic

TripAdvisor rating 5.0/5

Koes W TripAdvisor review

The housekeeping boy Mr.RAJU was very good and friendly I had comfortable stay.I appreciate their friendly and extra care they took in Kee my room neat and organised .my room is clean and bed is comfortable,washrooms was osm towels are fresh everything was nice.

Dear Valued Guest, Thank you for taking the time to share a review following your stay with us at Mercure Gold Hotel Jumeirah. It is wonderful to read your kind words commending the warm welcome and friendly service delivered by the housekeeping Raju and we are confident he will be thrilled to hear about your compliments. Such recognition serves as a tremendous source of inspiration, encouraging him to maintain his commitment to delivering exceptional customer service. We hope to have the privilege to welcome you back in near future. Sincerely, Chris Fourment General Manager

Upmost care

TripAdvisor rating 5.0/5

Hayley B TripAdvisor review

Ravi is totally helpful shahdu are ever so friendly helped with my dad in wheelchair always come back to the same service and always smiling and go put to help you with everything Playing with children keeping the grounds nice and dry , room number 430 Was very glad they are still here from last year Hayley bradford

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such an enjoyable experience during your stay at our hotel. Your kind words about our lifeguards, Shaidu and Ravi, are greatly appreciated, and we will make sure to pass on your compliments to them. Once again, thank you for your kind words, and we cannot wait to have you as our guest again soon. Sincerely, Chris Fourment General Manager

Nice hotel

TripAdvisor rating 5.0/5

Jasin M TripAdvisor review

Nice hotel and Nice people I always go to this hotel when we are on vacation ,its very pleasent and the view is Nice and the pool on the rooftop is also very good and the lifeguards are always alert very big thanks to mr.Shaidu and MR.Ravi and my our room 412 was always very clean

Dear Valued Guest, Thank you for your excellent rating and wonderful feedback! We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Mercure Gold Hotel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. It is fantastic to know that you found our rooms and rooftop swimming pool to be top-notch, and that you appreciated the beautiful views they offer. Your kind words about our lifeguards, Shaidu and Ravi, are greatly appreciated, and we will make sure to pass on your compliments to them. We look forward to having the pleasure of welcoming you back for another exceptional stay in the future. Sincerely, Chris Fourment General Manager

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Other web-users rate our hotel

  • 480 reviews 7.7/10 Location
  • 786 reviews 5.8/10 Room
  • 933 reviews 8.7/10 Service
  • 8 reviews 9.6/10 WiFi
  • 402 reviews 4.7/10 Cleanliness
  • 374 reviews 4.9/10 Comfort
  • 295 reviews 3.5/10 Vibe
  • 205 reviews 3.7/10 Amenities

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