Pullman Sydney Hyde Park 5 stars

Customer review rating (ALL Rating) 4.3/5 4,554 reviews

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Description

Hotel extras

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 10 flexible meeting spaces

  • Situated opposite iconic Hyde Park, in the epicentre of the arts, retail, & business precinct

Our accommodation(s)

Hotel location

Pullman Sydney Hyde Park

36 College Street
2000 SYDNEY
Australia

GPS:-33.876042, 151.212419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,554 reviews

TripAdvisor Rating  4.0/5  2,924 reviews

Excellent service but terrible rooms

TripAdvisor rating 2.0/5

X143BPK Couples - TripAdvisor review

Excellent service but terrible rooms. Planned to stay for 4 nights in a park view room. Arrived to find car parking easy and service polite. However that was the end to the good experience. The elevator and hallways were dirty. The room had water damage, smelled mouldy and was dark. The sheets didn’t quite cover the bed on one side. The view of the park was nice, however the window didn’t let in enough light. Disappointing, we didn’t stay. Found an alternative hotel nearby for a similar price.

Great location, beautiful room, amazing service

Customer review rating 5.0/5

Ashlee W. Couples - Confirmed reviews ALL

We spent three nights here in March 2024 for our 1 year Wedding anniversary. They upgraded our room on arrival and on the second day, we came back to the room to find a plate of desserts and a happy anniversary note on it! Amazing service, thank you all :) The location is great, a short walk from Museum station, and a 7/11 convenience store is directly downstairs just in case. We stayed in a junior suite which was beautiful. It would have been even better if there were a couple of chairs on the balcony. We always enjoy our stay here, thank you again to all of the staff for making our getaway amazing :) Also, it was great that we could do express checkout, but we were not aware of this at first. We lined up for a few minutes to checkout, then another guest mentioned it, then an employee told us we could do it too, just drop the card in the box. I did get an email to explaining we could express check-out, but it came 7 minutes after the checkout time of 11am, so would have been even better if that email came earlier that morning, or the night before :)

Dear Ms. Ashlee W., Greetings from Pullman Sydney Hyde Park! We are delighted to hear the positive feedback you had during your recent stay with us. Rest assured I will share your comments with our team, and this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will keep in note as well the clarification of our express check-out for all of our guests. Thank you again for sharing your experience, and we look forward in welcoming you back to Pullman Sydney Hyde Park. Sincerely, Celine Pedroso Front Office Supervisor

Friendly, competency, good service Staff with good location and good food.

Customer review rating 4.0/5

Lee M. T. Families - Confirmed reviews ALL

Every staff member here is so courteous and helpful especially breakfast buffets & room services team. The hotel room services, reception services and morning buffets service were exceptionally prompt and friendly. The meals here are always a culinary delight especially the Malaysia style cuisine, very impressive! This hotel feels like a home away from home. Your hospitality is what makes this hotel stand out. You have a remarkable team; everyone is so attentive. Your attention to detail makes all the difference. The quality of your services is consistently excellent. Thank you for making our stay so memorable.

Dear Mr. Lee Mun T., Greetings from Pullman Sydney Hyde Park! We very much appreciate your comments regarding your recent stay with us. We take pride with the exemplary customer service all of the team members in the hotel offer to every guest and we are delighted to hear you have a great time with us. Thank you again for sharing your experience and we look forward in welcoming you back to Pullman Sydney Hyde Park. Sincerely, Celine Pedroso Front Office Supervisor

Clean efficient stay

Customer review rating 3.5/5

Mark Couples - Confirmed reviews ALL

Worked for us - clean - efficient

Dear Mr. Mark A., Greetings from Pullman Sydney Hyde Park! We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback and rest assured the comment regarding the newer gym equipment specifically the newer fit-outs are duly noted. Thank you again for sharing your experience and we look forward in welcoming you back to Pullman Sydney Hyde Park. Sincerely, Celine Pedroso Front Office Supervisor

Excellent stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very clean, comfy bed, great location.

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We look forward to welcoming you back soon. Best regards, Tharini Wattegama - Front Office Manager Pullman Sydney Hyde Park

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Other web-users rate our hotel

  • 2,000 reviews 9.6/10 Location
  • 2,982 reviews 7.2/10 Room
  • 2,582 reviews 8.2/10 Service
  • 42 reviews 6.4/10 WiFi
  • 1,156 reviews 7.6/10 Comfort
  • 908 reviews 4.8/10 Cleanliness
  • 703 reviews 7.5/10 Breakfast
  • 643 reviews 4.2/10 Vibe

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