Name: Mercure Hai Phong | 5-Star Hotel in Hai Phong - ALL - Meetings
Address: 12 Lach Tray Street, Ngo Quyen District, HAI PHONG, 180000, Vietnam
Telephone: +842253240999
Rating: 4.5

Mercure Hai Phong

Hotel for travellers looking for local and authentic experiences

Enjoy Hai Phong stay and relax in one of our 176 stylish guest rooms and 57 fully equipped serviced apartments featuring Mercure signature standard. Most rooms have stunning view of the whole city. The Apartments offer full board of value added services. Valued guests can embark on a good day with barbequed dishes, exquisite seafood and the freshest of garden vegetables for Buffet Breakfast. The Flame Restaurant offers not only Western cuisines but also Asian signature food and Vietnamese specialities.

Conveniently get to Mercure Haiphong with different kinds of transportation, from Hanoi Capital, guests can take the expressway by car or by train at railway station. Pass by a lot of famous venues in the Northeast of Vietnam when driving on the highway. "Valued guests can embark on a good day with barbequed dishes, exquisite seafood and the freshest of garden vegetables for Buffet Breakfast. The Flame Restaurant offers not only Western cuisines but also Asian signature food and Vietnamese specialities."

Mercure Haiphong hotel is well connected to Hanoi Capital via a range of transportation, from cars, trains and buses. From the big cities such as Da Nang, Nha Trang, Da Lat, Ho Chi Minh City, easily accessible with domestic flights.

We are proud to offer genuine and authentic experience with locally inspired decor and cuisines of Hai Phong, the flamboyant city. Indulge in luxury at our grand hotel, our promise to you is an unforgettable experience.

BRUCE LEE, Hotel Manager

Welcoming, safeguarding, and taking care of others is at the very heart of what we do and who we are. The health, safety and well-being of our staffs, guests and community remains our top priority. The hotel facilities are available as usual, except Cuppa Bar is temporarily moved and served in Flame Restaurant on 6th Floor.

Hotel extras

5-star hotel perfect for business and leisures trips
Variety of rooms with modern equipment and artistic design
Meals are created by Chefs with enthusiasm and care
Delightful infinity swimming pool, luxury Spa and Fitness
Conveniently located near lively shopping malls in Hai Phong

Our accommodation(s)

Room

Superior Room with 1 King-Size Bed

3 persons
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Superior Room with 2 Single Beds

3 persons
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View

Room

Privilege Room with 1 King-size Bed, Privilege Lounge Access

3 persons
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Privilege Room with 2 Single Beds, Privilege Lounge Access

3 persons
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View

Suite

Deluxe Suite Room with 1 King-size Bed, Privilege Lounge Access

4 persons
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: City View

Suite

Presidential Suite

4 persons
135 m² / 1453 sq ft

Bedding 1 x King size bed(s)
Views: City View

Studio

Studio Apartment with 1 double bed

3 persons
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Views: City View

Studio

Studio Apartment with 2 Single Beds

3 persons
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View

Apartment

1 Bedroom Apartment

4 persons
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: City View

Apartment

Standard 2 Bedroom Apartment

6 persons
61 m² / 656 sq ft

Bedding 2 x King size bed(s)
Views: City View

Apartment

Deluxe 2 Bedroom Apartment

6 persons
69 m² / 742 sq ft

Bedding 2 x King size bed(s)
Views: City View

Apartment

Standard 3 Bedroom Apartment

6 persons
95 m² / 1022 sq ft

Bedding 3 x King size bed(s)
Views: City View

Apartment

Deluxe 3 Bedroom Apartment

6 persons
116 m² / 1248 sq ft

Bedding 3 x King size bed(s)
Views: City View

Hotel location

Mercure Hai Phong

12 Lach Tray Street, Ngo Quyen District
180000 HAI PHONG
Vietnam

GPS:20.851027, 106.687793

+84 225 3240 999

+84 225 3240 998

Railway station
Marine terminal

HAI PHONG

Railway station

Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive

Shuttle

Additional charge

PORT OF HAI PHONG

Marine terminal

Access: 3 km / 1.86 mi 40 min walk / 8 min drive

HAI PHONG MUSEUM

Historic monument

Access: 1.5 km / 0.93 mi 20 min walk / 4 min drive

DO SON

Tourist attraction

Access: 20 km / 12.43 mi 30 min drive

CAT BA ISLAND

Tourist attraction

Access: 40 km / 24.85 mi 1 hrs drive

HA LONG BAY

Tourist attraction

Access: 80 km / 49.71 mi 1 hrs 30 min drive

THE LU WALKING STREET

Other attractions

OPERA HOUSE

Opera/symphony/concert hall

SONO BELLE GOLF

Golf course

AN BIEN

Lake

Access: 500 m / 0.31 mi 7 min walk / 1 min drive

THIEN VAN

Mountain

DO SON

Beach area

HA LONG

Bay

CAT BA

Beach area

AEON MALL

Shopping centre/mall

Access: 0 m / 0 mi 3 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

FLAME GRILL & BAR

The multi-purpose restaurant offers the finest international cuisines alongside Vietnamese specialities including Lunch Express, steakhouse night and bountiful buffets. Make your dining a sublime experience with our hidden romance.

CUPPA GOURMET CAFE

Enjoy a cup of Vietnamese coffee or delicate tea at our Lounge. Our experienced and talented Baristas will delight you with their creative beverages.

Non contractual photo

Pool

Non contractual photo

The rooftop pool is also an ideal place for entertaining events, pool party, game shows, fashion show and label brand event

Fitness center

Located on the 28th floor, the fitness center provides state-of-the-art workout facilities with a view. We offer exclusive training equipment to help you achieve your health objectives and fitness goals.

Spa

Bloom Spa provides comfortable and relaxing wellness moments on the 28th floor of Mercure Hai Phong. Invigorating massage services are delivered with signature fragrance oil and leave guests feeling energized, refresh and glowing.

Weddings

Our function rooms offer large LCD screens, fixed sound and light systems. Perfect for the greatest day in your life.

Your meetings and events

Room descriptions and layouts

6

meeting rooms

From 1 to 140

attendees

Configuration is not available for these requirements

- Height 5.5 m
- Theatre style 140 participants
- U-shaped Room 50 participants
- Board-room 140 participants
- Classroom style 80 participants
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5.5 m
- Theatre style 100 participants
- U-shaped Room 40 participants
- Board-room 100 participants
- Classroom style 70 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.8 m
- Theatre style 50 participants
- U-shaped Room 50 participants
- Board-room 24 participants
- Classroom style 32 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.8 m
- Theatre style 48 participants
- U-shaped Room 48 participants
- Board-room 24 participants
- Classroom style 32 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.8 m
- Theatre style 48 participants
- U-shaped Room 24 participants
- Board-room 48 participants
- Classroom style 32 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.8 m
- Theatre style 48 participants
- U-shaped Room 24 participants
- Board-room 48 participants
- Classroom style 32 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
200 m²	5.5 m	140 participants	50 participants	140 participants	80 participants	100 participants
175 m²	5.5 m	100 participants	40 participants	100 participants	70 participants	60 participants
89 m²	2.8 m	50 participants	50 participants	24 participants	32 participants	40 participants
80 m²	2.8 m	48 participants	48 participants	24 participants	32 participants	40 participants
80 m²	2.8 m	48 participants	24 participants	48 participants	32 participants	40 participants
80 m²	2.8 m	48 participants	24 participants	48 participants	32 participants	40 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 476 reviews

TripAdvisor Rating 5.0/5 225 reviews

Great hotel

vi D 4/7/2024 TripAdvisor review

It was my second time staying in this hotel. They have opened for a few years but hotel was clean and nice, very friendly staffs. Restaurant is cozy and modern, good food and attentive waitress. If you stay in Hai Phong, I recommend choosing Mercure Hai Phong.

Dear 343vid, Many thanks for sharing your 5-star review! We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our facilities, great food in our restaurant, and the staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, Linh Chi (Candy) Guest Experience Manager

Quiet stay with a good executive lounge.

Shane S 3/25/2024 TripAdvisor review

Stayed for 5 nights as tourists. The room was comfortable, but it lacked room for clothes storage. The bedside table did not have a drawer. It was a waste of space, it just held up a lamp. The bathroom had no storage for personal items, we used a shelf above the kettle in in the bedroom area. The hotel appears to be a business hotel catering for Asian business people (mainly Koreans based on the menu in the executive lounge). We were given a room at the end of the corridor far away from the elevator. It was quiet, our bed was comfortable, and the breakfast was good. The bar and restaurant areas were very modern and welcoming. The evening drinks and food in the executive lounge were very good. The dishes varied every night during our stay. Pizza was included every night as was fresh fruit and dessert. We recommend this hotel if coming to the city.

Dear Oscardog16, Thank you very much for taking the time to leave review of your recent stay at Mercure Haiphong. We're particularly thrilled that our quiet facilities, friendly staff, excellent environment, and great food added to your experience. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements. We sincerely hope to see you again soon. Thank you for your strong recommendation! Linh Chi (Candy) Guest Experience Manager

Good

Anonymous Business - 3/8/2024 Confirmed reviews ALL

Good service provided

Dear Ms. W., Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. Thank you again for choosing us and we hope to welcome you back in the future. ‍ Warm Regards, GIANG HA Guest Service Agent.

Molly T. Business - 1/29/2024 Confirmed reviews ALL

excelent services and staff

Dear Ms. T. MOLLY, Thank you very much for taking the time to leave review of your recent stay at Mercure Haiphong. We are thrilled that you had a fabulous stay and that you were impressed with your experience. We look forward to the pleasure of welcoming you back soon. CANDY Nguyen (Ms.) Guest Experience Manager

G stay

Tien L. L. Business - 1/23/2024 Confirmed reviews ALL

Warmly and friendly staff with smile as usual, Esp. Ms. Lien

Dear MR. L. TIEN LUC, Thank you for your recent stay at the Mercure Hai Phong. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about the facilities and staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you and your family back soon. With kind regards, CANDY Nguyen (Ms.) Guest Experience Manager

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