ibis Styles Bethune Bruay 3 stars

Customer review rating (ALL Rating) 4.1/5 908 reviews

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Description

Our accommodation(s)

Hotel location

ibis Styles Bethune Bruay

Parc de la Porte Nord, rue des Freres Lumiere
62700 BRUAY LA BUISSIERE
France

GPS:50.494924, 2.581255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Open from 11am to 1am. Located between the breakfast room and the reception desk, come and enjoy a cold drink on our comfortable sofas and armchairs.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 20 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  908 reviews

TripAdvisor Rating  4.0/5  519 reviews

Good stay

Customer review rating 4.5/5

Eric R. Couples - Confirmed reviews ALL

Clean hotel, good breakfast, pleasant staff. Well done enjoyed our stay.

Dear ERIC R., Thank you for your feedback! We're delighted to hear that you found our hotel clean, enjoyed our good breakfast, and encountered pleasant staff during your stay. Your satisfaction is our priority, and we're thrilled that we could contribute to a positive experience for you. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again in the future! Sincerely, Audrey

Good stay

Customer review rating 4.5/5

Lemon Couples - Confirmed reviews ALL

Easy and efficient

B., Thank you for your feedback! We're glad to hear that your experience was easy and efficient. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your stay is as seamless as possible. Thank you for choosing our hotel, and we hope to welcome you back again soon! best regard Audrey

Hotel a bit tired

Customer review rating 2.5/5

Ben Families - Confirmed reviews ALL

Hotel is in need of a bit of renovation as the rooms are looking a bit tired. The WC is separate to the bathroom and has no sink so you have to walk to the bathroom to wash hands. Cleanliness in the room was ok but generally the hotel was in need of a good hoover. Location is good for people travelling to and from Calais. Breakfast was ok. Nothing special but fine.

Merci beaucoup d'avoir pris le temps de partager vos commentaires avec nous. Nous apprécions sincèrement vos observations détaillées sur votre expérience. Nous sommes désolés d'apprendre que vous avez trouvé nos chambres un peu fatiguées et que la propreté générale de l'hôtel aurait pu être améliorée. Vos commentaires sont précieux pour nous, et nous allons immédiatement prendre des mesures pour remédier à ces problèmes, notamment en planifiant des rénovations et en renforçant nos protocoles de nettoyage pour assurer une propreté irréprochable dans toutes les parties de l'hôtel. Nous prenons également en compte votre remarque sur la disposition des WC séparés de la salle de bain sans lavabo, et nous étudierons des solutions pour améliorer cette configuration afin de rendre votre séjour plus confortable. D'autre part, nous sommes ravis d'apprendre que vous avez trouvé notre emplacement pratique pour les voyages vers et depuis Calais et que notre petit déjeuner était satisfaisant. Nous tenons à vous remercier pour vos commentaires constructifs, car ils nous aident à identifier les domaines où des améliorations sont nécessaires. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de vous offrir une expérience plus positive. Cordialement Audrey

Convenient stopover

Customer review rating 4.5/5

Erica L. Families - Confirmed reviews ALL

Easy to get to, good parking and breakfast. Friendly staff.

Dear ERICA L., Thank you for your feedback! We're glad to hear that you found our hotel easy to access, with good parking facilities, and that you enjoyed our breakfast. It's great to know that you also found our staff friendly. Your satisfaction is important to us, and we appreciate your positive comments. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon! Cordialement AUDREY

Satisfactory stay as expected

Customer review rating 3.5/5

T D. Couples - Confirmed reviews ALL

Basic standard room. Was rather cold but electric heater provided so room warmed up after about 1 hour.

Dear TAWFIQUE D., Thank you for sharing your experience with us. We apologize for any inconvenience caused by the room being rather cold initially. We're glad to hear that the electric heater provided helped warm up the room after about an hour. Your feedback is valuable to us, and we will take it into consideration to ensure that our guests have a comfortable stay in the future. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a more comfortable stay in the future. Cordialement Audrey

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Other web-users rate our hotel

  • 273 reviews 8.9/10 Location
  • 671 reviews 4.9/10 Room
  • 499 reviews 8.6/10 Service
  • 6 reviews 7.1/10 WiFi
  • 405 reviews 8/10 Breakfast
  • 400 reviews 4.4/10 Comfort
  • 265 reviews 5.7/10 Cleanliness
  • 95 reviews 9/10 Value

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