Novotel Konya 5 stars

Customer review rating (ALL Rating) 4.4/5 769 reviews

Novotel Konya - Image 1
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Seker Mah Cevreyolu Cad, No 38 Selcuklu, 42080 KONYA, Turkey

Description

Hotel extras

  • Well-being centre for relaxation and fitness

  • 5,2 kms distance to Mevlana Museum

  • Kid-friendly and pets allowed

  • Next to bus stop and 3.5 kms to High Speed Train Station

  • Private indoor and outdoor parking

Our accommodation(s)

Hotel location

Novotel Konya

Seker Mah Cevreyolu Cad, No 38 Selcuklu
42080 KONYA
Turkey

GPS:37.885747, 32.460829

Telephone
Fax +90 332 223 42 42

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 750 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  769 reviews

TripAdvisor Rating  4.5/5  806 reviews

Certificate of excellence 2023

Disappointing Stay at Novotel Konya in April 2024 - Feedback and Concerns

TripAdvisor rating 1.0/5

swetaamit Families - TripAdvisor review

Dear Novotel Konya Team, I am reaching out to share my experience during our stay at your property in the first week of April 2024, which, regrettably, did not meet the expectations we had of the Novotel brand. Our primary concern was the lack of air conditioning in our rooms, despite the uncomfortably warm temperatures. We were informed that the AC system across the hotel is activated only in the second week of April, a policy that significantly impacted our comfort and well-being. The suggestion to open the large windows, while meant as a solution, presented safety concerns for us, especially since we were traveling with children. Additionally, this led to a secondary issue: the noise from traffic outside was constant throughout the night, disturbing our sleep. Another significant disappointment was the absence of vegetarian options in the dining facilities. Given the reputation of Novotel for accommodating diverse dietary needs, it was surprising and disheartening to find no vegetarian dishes available, limiting our dining experiences and overall enjoyment of our stay. Turkey is renowned for its beauty and hospitality, qualities we looked forward to experiencing at your hotel. However, the lack of basic amenities and consideration for guest comfort has left us with a less favorable impression of Novotel Konya. We chose your hotel trusting in the quality and service Novotel is known for globally. Unfortunately, our experience in April 2024 fell short of these expectations. I hope this feedback will be taken constructively, leading to improvements that will enhance the experience for future guests. Warm regards

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

Not bad

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I have experienced better Novotels before

Sayın Mustafa B., Novotel Konya ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla,

Good stay

Customer review rating 4.5/5

Khalid G. Couples - Confirmed reviews ALL

Friendly staff, specially Mert.

Dear Khalid G., We very much appreciate your comments regarding your stay at the Novotel Konya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mediocre hotel needing attention

TripAdvisor rating 3.0/5

alangC4884VS TripAdvisor review

The room was small and tight. Bathroom was small also Lighting was poor. Located in a congested area with nothing to do. TV had few channels. Window did not close so we had to switch rooms. Still noisy from traffic. Exit sign not lit on floor. Bath tub did not drain. Tile cracked on the floor. Towel rack grab bar loose. Hotel not kept up. Dinner however was good with good desserts. AC not working well also.

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were trying to provide the best accommodation service to our guests, but this time we were not successful. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Best Regards,,

Live loud music ruined our stay

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Good location, friendly staff of whom several speak English and a decent breakfast. Rooms are ok, nothing special. Could have been a good stay if it wasn’t for the loud live music from the rooftop ‘discotheque’ that lasted past midnight and ruined our attempts to sleep. When calling the reception we only got apologies but the music kept blasting. If you don’t respect your hotel guests and their need to rest, you only get a 1/10 from me.

Dear Khalid E., Thank you for taking the time to tell us about your experience at the Novotel Konya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 222 reviews 8.1/10 Location
  • 484 reviews 6.9/10 Room
  • 936 reviews 9.5/10 Service
  • 7 reviews 7.7/10 WiFi
  • 424 reviews 9.4/10 Breakfast
  • 412 reviews 8.8/10 Cleanliness
  • 266 reviews 9/10 Food
  • 32 reviews 4.2/10 Pool

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