Hôtel Mercure Bayonne Centre Le Grand Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,052 reviews

Hôtel Mercure Bayonne Centre Le Grand Hotel - Image 1
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Description

Hotel extras

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

Our accommodation(s)

Hotel location

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100 BAYONNE
France

GPS:43.492304, -1.476461

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR DU GRAND HOTEL

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 8 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,052 reviews

TripAdvisor Rating  4.0/5  299 reviews

Certificate of excellence 2023

Ωραία διαμονή

Customer review rating 4.5/5

Konstantinos Business - Confirmed reviews ALL

Great hotel, personel and location.

Prima

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

.

Traditional elegance

Customer review rating 4.0/5

Rod Business - Confirmed reviews ALL

Two night stay as a business traveller. Hotel does not have a restaurant (but there are plenty within 250 metres) but does have a stylish room for breakfast with a great selection. Receptionists are very welcoming and make a point of taking you to the lift which is an old fashioned "cage-type" lift, to show you how to use it. Rooms are quite dark, meaning multiple lights needed to be illuminated for working on the laptop, and the room needed air conditioning on "heat" to make the temperature comfortable in March. As an old building, the floors were uneven and a bit creaky in place but the bathroom is modern with the option of a rain shower head. Separate semi-circle curtain around the door and geometric leather headboard were also quirky.

Dear Rod, Thank you for your feedback! We're delighted to hear that you enjoyed our beautiful breakfast room and found our staff helpful and pleasant, especially with navigating our historic elevator. We appreciate your comments about the room being a bit dark because we'll take your feedback into a consideration as we strive to improve our accommodations. We are glad that you liked the renovated bathroom. We hope to welcome you back again soon at the Mercure Bayonne Centre Le Grand Hôtel. Alessandra - Chef de Réception.

In the centre of beautiful Bayonne

Customer review rating 5.0/5

Gshea Families - Confirmed reviews ALL

Wonderful room and very welcoming, especially to our two dogs. Perfectly located in the old centre of the city.

Dear GShea, Thank you for your recent feedback. We're delighted to hear that you enjoyed your stay with us, especially with your two dogs, and found our location in the old city center to be perfect. We appreciate your kind words and look forward to welcoming you back in the future here at the Mercure Bayonne Centre Le Grand Hôtel. Alessandra - Chef de Réception.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Everybody at front desk is very helpful and king, it seems they're enjoying their job. At the dining room there was a skinny lady that seems more worried about your room number than at least say good morning. TVs need to be updated, at least have a Chromecast device so I can stream my phone shows.

Dear Guest, We're thrilled to hear you found our front desk team helpful and professional ! Our breakfast team is equally fantastic ! Thank you for the heads-up about the TV - your suggestion is gold ! We'll certainly consider it for a refresh to enable phone connectivity. Keep those awesome ideas coming, and we can't wait to have you back at Mercure Bayonne Centre Le Grand Hôtel with an even cooler TV experience... maybe ! Alessandra - Front Desk Manager.

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Other web-users rate our hotel

  • 370 reviews 9/10 Location
  • 422 reviews 7/10 Room
  • 578 reviews 9.5/10 Service
  • 253 reviews 7.4/10 Comfort
  • 188 reviews 8.6/10 Breakfast
  • 90 reviews 7.1/10 Cleanliness
  • 52 reviews 4.2/10 Value

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