Fairmont Copley Plaza Boston 4 stars

Customer review rating (ALL Rating) 4.3/5 3,319 reviews

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Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Ideally located for designer shopping on Newbury Street and at Copley Place

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

Our accommodation(s)

Hotel location

Fairmont Copley Plaza Boston

138 St James Avenue
02116 BOSTON
United States

GPS:42.349263, -71.076357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

OAK Long Bar + Kitchen

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

Your meetings and events

Room descriptions and layouts

15 

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,319 reviews

TripAdvisor Rating  4.5/5  4,663 reviews

Certificate of excellence 2023

Great Location, but lots of hiccups

TripAdvisor rating 2.0/5

lcaster1 TripAdvisor review

The location to the Boston Marathon was excellent. The room was quiet and had plenty of space. The staff in the restaurant were excellent - very friendly and attentive. However, we had a few hiccups during our stay. The rollaway bed was a challenge. I was told at check-in that it was in the room, but it was not. After calling about it, they said it would be sent up "right away". Four hours later, it had still not arrived. I was told that there would be a light breakfast available for runners near the lobby on marathon morning. When I went downstairs, no one knew what I was talking about and I had to quickly find a "Plan B", which is not ideal on marathon morning when there are very specific time constraints. One of the reasons we chose the hotel & room was for the bathtub as I needed it for pre and post marathon soaking. The drain plug in the tub did not seal correctly. So, the water was always leaking and not holding water. The shower was also either in need of maintenance or better cleaning. It was pretty yucky looking. Given the price of the room and the standards that Fairmont usually has, it was disappointing.

Fairmont Copley Plaza - Excellent Staff!

TripAdvisor rating 5.0/5

Mary B TripAdvisor review

Beautiful hotel and lovely staff! Hakim the bellman and the front reception staff were very helpful and gracious. The restaurant hostess was able to accommodate me without a reservation and on a very busy night. Thank you for a wonderful stay!

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We had a great stay with you.

Dear Guest, thank you for your positive feedback! We are delighted to hear that you had a great stay with us at Fairmont Copley Plaza Boston. We look forward to welcoming you back soon.

Perfect location and very helpful staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Overall my stay was excellent, you can't ask for a better location on Boston Marathon weekend. The staff throughout the property were very helpful and attentive to all of my needs and the room was very comfortable and well appointed. The only negative is the elevators which are very old and often take some finesse to work.

Dear Guest, thank you for sharing your experience. We are delighted to hear that you enjoyed our excellent location and the attentive staff during the Boston Marathon weekend. We appreciate your feedback and apologize for any inconvenience caused. We hope to welcome you back for another pleasant stay. Warm regards, Fairmont Copley Plaza Boston

Paradise in Boston

TripAdvisor rating 5.0/5

Gurdyal K TripAdvisor review

Snug luxury catering for comfort, convenience and accessibility. The service is great in all guest areas and rooms are quiet and spacious.

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Other web-users rate our hotel

  • 692 reviews 9.5/10 Location
  • 1,402 reviews 5.7/10 Room
  • 1,502 reviews 8.1/10 Service
  • 15 reviews 7.3/10 WiFi
  • 627 reviews 7.4/10 Vibe
  • 592 reviews 7.3/10 Amenities
  • 529 reviews 5.2/10 Comfort
  • 366 reviews 5.5/10 Cleanliness

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