Fairmont Empress 4 stars

Customer review rating (ALL Rating) 4.6/5 5,232 reviews

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Description

Hotel extras

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Luxury spa treatment with first-class service at Willow Stream Spa

  • Q at the Empress: Restaurant and bar with locally sourced cuisine

  • Stunning views of Inner Harbour

Our accommodation(s)

Hotel location

Fairmont Empress

721 Government Street
V8W 1W5 VICTORIA
Canada

GPS:48.421596, -123.367422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Q AT THE FAIRMONT EMPRESS

Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef's herb and vegetable garden.

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 450 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,232 reviews

TripAdvisor Rating  4.0/5  5,398 reviews

Certificate of excellence 2024

Five-star experience!

TripAdvisor rating 5.0/5

wiamrtn TripAdvisor review

We celebrated our wedding anniversary and we were welcomed with a suite upgrade and complimentary bubbles to enjoy in our room. The food was amazing at the restaurant and our server, Paul, gave us the best service. Thank you for making our stay memorable!

Everything is good. You get what you’ve paid for.

TripAdvisor rating 5.0/5

irizch TripAdvisor review

Everything is good. Gold lounge is the best! Worth every penny! Will comeback here with the whole family next year. The bed and the room is spotless and we have every thing that we needed. Staff are very attentive with our needs especially the filipino staff that are working in the gold lounge.

Iconic, Awesome location, overrated -?

TripAdvisor rating 4.0/5

arunsawhney Couples - TripAdvisor review

Great hotel, not such a great view from our rooms though. Atmospheric afternoon tea, grossly overpriced ($100 for 4 slices of bread, fillings , some sweets , scones and a couple of cups of tea!) Still, we enjoyed both the atmosphere, the feel of the building and the overpriced tea.. So, it is overrated and overpriced but it was certainly memorable!

Wonderful Stay at the Empress

TripAdvisor rating 5.0/5

Voyageur_787 Couples - TripAdvisor review

Our stay at the Empress was excellent. Staff were welcoming and the service was top notch. Our room on the Gold Floor with a view of the harbour was splendid. The hotel service is good but the Gold Floor staff go a step beyond. From the concierge service to the lounge it was a fabulous experience.

Perfect place for our 4-night 10th wedding anniversary getaway

TripAdvisor rating 5.0/5

Alina H TripAdvisor review

The rooms are beautiful, the harbor view is fantastic, the staff go above and beyond to ensure you have a wonderful stay in Victoria.

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Other web-users rate our hotel

  • 1,155 reviews 9.3/10 Location
  • 2,178 reviews 7/10 Room
  • 2,524 reviews 8.7/10 Service
  • 29 reviews 6.2/10 WiFi
  • 895 reviews 8.2/10 Amenities
  • 793 reviews 4.9/10 Comfort
  • 453 reviews 6.5/10 Cleanliness
  • 193 reviews 7.9/10 Breakfast

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