Fairmont Château Whistler 4 stars

Customer review rating (ALL Rating) 4.6/5 3,365 reviews

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Description

Hotel extras

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

Our accommodation(s)

Hotel location

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 0Z5 WHISTLER
Canada

GPS:50.116925, -122.946233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 1,500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,365 reviews

TripAdvisor Rating  4.5/5  5,096 reviews

Certificate of excellence 2023

Absolutely incredible!

TripAdvisor rating 5.0/5

Audrey F TripAdvisor review

One of the best hotels I’ve ever stayed at while traveling! Upgraded to The Jasper Suite with amazing views and luxurious room. Amazing support with travel around Whistler and bags that no other hotels offered. Friendly staff and delicious food at the restaurants.

Top Notch service

TripAdvisor rating 5.0/5

Curious579632 TripAdvisor review

This review is much deserved. I go to this Hotel a couple times a year. I have never had a bad experience. The colleagues are exceptional! I love how pet friendly the hotel is. The dog is treated like one of the family. The great amenities, dog bed, bowls, treats, and poop bags. So thoughtful! Lia at Front desk for remembering me from previous stays, for being so in tune with her guests. She went above and beyond her roles and sent a little gift not knowing I was going through a difficult time. Very thoughtful and caring! The service in Wildflower with Mark who has served us previously and is very good at interacting with his guests. Melodie B (I really hope I got her name right!) In the Grill who is such a delight to have as our server! Very professional and knowledgeable! I am never disappointed when I stay here. I need to let the secret out! I hope the staff read the reviews because they deserve to know they are in the right profession, and it shows! Thank you everyone for always making our stays amazing! Especially Oakley!

Thank you for taking the time to share your positive experience with others. We truly appreciate your review and positive feedback. It is wonderful to know that you had such an incredible experience and we will be sure to pass your kind words on to the team.

Amazing hotel , superb staff

Customer review rating 5.0/5

Janet M. Couples - Confirmed reviews ALL

Jonathan Thurston ( concierge) was so very helpful with everything we required before and after we arrived . Boot room staff just great . Bar staff ( Mallard’s) great too . From food -to our room - wonderful staff - everything good. Looking forward to our next stay .thank you

Dear Terence/Janet m., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

All was great, but please recognize diamond members

Dear Mr. B., Thank you for choosing the Fairmont Château Whistler for your holiday getaway and thank you for taking the time to provide us with feedback from your stay. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I apologize that our team did not recognize your loyalty I will make sure that proper training is in place, therefore, next time either yourself or any other member is recognized for their loyalty. Once again thank you very much for your loyalty! Our relationship with our guests is of paramount importance and although I cannot alter the experience you have had, I truly hope you present us the opportunity to welcome you back in the future. Please let me know if you wish to discuss your stay in more detail or if I can be of any further assistance. Again, thank you for choosing the Fairmont Château Whistler and I hope to welcome you back soon. Warm Regards, J.Martin.D.Soiza Assistant Front Office Manager

absolutely lovely place and wonderful people

Customer review rating 5.0/5

Carla Families - Confirmed reviews ALL

We chose the Fairmont Gold experience because we needed to be pampered (we experienced a death in the family). The Fairmont Chateau Whistler was the perfect place for comfort and rejuvenation. The staff was supportive, caring and attentive to all our needs. Special thanks go to Lucy and Dale at the Gold Floor. They are true gems, and will be part of our reason to come back again and again. <3

Dear Carla K., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sue Bjormark Executive Assistant

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Other web-users rate our hotel

  • 602 reviews 9.1/10 Location
  • 1,093 reviews 7.9/10 Room
  • 1,733 reviews 8.7/10 Service
  • 8 reviews 6.7/10 WiFi
  • 570 reviews 8/10 Food
  • 561 reviews 8.4/10 Amenities
  • 450 reviews 8.7/10 Vibe
  • 288 reviews 7.2/10 Cleanliness

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