Grand Mercure Recife Boa Viagem 5 stars

Customer review rating (ALL Rating) 4.0/5 4,089 reviews

Grand Mercure Recife Boa Viagem - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel in Boa Viagem with pool and gym

  • Covered and outdoor valet parking (at additional cost).

  • Children aged 7 and under stay free of charge

  • Hotel on the city's main avenue, which runs along the whole waterfront

  • 10 minutes by car to Recife Airport - Guararapes

Our accommodation(s)

Hotel location

Grand Mercure Recife Boa Viagem

Avenida Boa Viagem, 4070
51021100 RECIFE
Brazil

GPS:-8.12484, -34.89745

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MANGABEIRAS

Non contractual photo

The Mangabeiras restaurant has a stylish and minimalist décor and specializes in a blend of contemporary international cuisine and regional gastronomy.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 600 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,089 reviews

TripAdvisor Rating  4.0/5  2,302 reviews

Best beach hotel in Recife

TripAdvisor rating 5.0/5

lounetz Families - TripAdvisor review

Went as 3 people - 2 adults and a teen. This is our second stay at this hotel. When making the reservation online the only option for the days we wanted was a room with 2 single beds and a sofa bed. Turns out the single beds are big enough to fit 2 people comfortably so we didn't even use the sofa bed. It was a side room on the 10th floor, but all rooms have a decent view of the ocean so being a side room was not a negative issue. After about 4 days we got a free upgrade to a superior ocean front room with a king size bed with a separate area with a single bed which was awesome. The separate area had its own TV and window. This room was on the 7th floor. Breakfast was always excellent. Staff very polite. I noticed that a lot of reviews here are either love it or hate it, my explanation for this is that everything depends on what type of room you get. The hotel is undergoing renovations so not all rooms are new. If you don't get a renovated room you might have some issues. Like my last year's review, I again will emphasize that you should avoid the beach area immediately in front of the hotel because the people renting the beach chairs and umbrellas are going to overprice everything. Just go a block north and don't get charged for chairs and umbrellas, as long as you buy a couple of drinks and/or snacks from the chair owners in that area. Way cheaper and there is no difference. Example: one coconut water in front of hotel: 17 Reais. One block north: 6 Reais.

FAKE PHOTOS AT ACCOR APP AND TOTAL DISASTER

TripAdvisor rating 1.0/5

gustavoaY5904YN TripAdvisor review

Reserved GRAN MERCURE in Recife, Brazilian northeast, beachfront. Res #: NFTSHWTQ 1) FAKE PHOTOS AT ALL ACCOR APP: the room pictures are NOT real. Real is: 20 years old, ugly, full of broken things – the hotel is the most expensive of Accor in Recife!! 2) After undress, noticed that air conditioning was broken and impossible to control – only full power, high noisy (20 year old air conditioned), when tried to call front desk – guess what. Phone was broken too! 3) Front desk: change the room. Ok; 4) Room # 621. Arrive at room, opened the door – IT WAS OCCUPIED! Couple screamed and I claimed for sorry. Went back to front desk; 5) 9 people in line in front desk due to the lack of personal; 6) New room assigned; 7) Same 20 year old with broken stuff etc. At least the air conditioning was working with possibility to control on/off. Speed control, forget it of course. APP MUST SAY (hotel will be renovated) giving customers the option to choose another hotel. MUCH MORE FOR LOYAL CUSTOMERS LIKE ME!

Average place. No restaurants nearby

TripAdvisor rating 3.0/5

joethejet TripAdvisor review

The room was fine, average. The hotel lobby is being redone. It will probably be nice when it's done. The front desk spoke OK English, but it was pretty hit and miss otherwise. The restaurant was meh. The location of the hotel isn't all that great. Seemed safe enough, but there wasn't much nearby in terms of restaurants and, even though the beach is right across the street, it doesn't seem to be a popular part of the beach. At least when we were there. So, an average place in a location where there isn't much around it.

Worst stay at a hotel

Customer review rating 0.5/5

Lana E. Couples - Confirmed reviews ALL

Building smells like mold, probably from all the visible water damage that hasn’t been addressed. Half of the building is abandoned and looks like a scene in a zombie movie. Air conditioning in the room was hardly functional, I was sweating each night despite the unit being on full blast. Shower enclosure leaked water in the floor of the bathroom and all the ambient moisture in the building I’m sure is what lead to the uncomfortable bed being infested with bed bugs. Literally a nightmare stay.This hotels only redeeming qualities were the breakfast and staff members. If it weren’t for those two, it would get 0/10

Not so good Stay

Customer review rating 2.0/5

Julio B. Business - Confirmed reviews ALL

First I had some issues with remote control which was replaced quickly. But my room was old, it really needed a makeover. There was a cracked wall and the ceiling lining also needed repairs. But the worst experience was regarding scheduled energy maintenance. Despite it was scheduled the maintenance team was so unprepared that I was going up and down in the elevator for about 10 minutes before I have been rescued by them.

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Other web-users rate our hotel

  • 1,123 reviews 9.5/10 Location
  • 2,835 reviews 5.3/10 Room
  • 2,082 reviews 8/10 Service
  • 65 reviews 4/10 WiFi
  • 1,306 reviews 8.9/10 Breakfast
  • 1,166 reviews 4.8/10 Comfort
  • 1,095 reviews 2.6/10 Vibe
  • 915 reviews 3.2/10 Cleanliness

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