The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.2/5 1,969 reviews

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Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,969 reviews

TripAdvisor Rating  4.5/5  2,599 reviews

Wonderful team

Customer review rating 5.0/5

Matthew Couples - Confirmed reviews ALL

Easy check-in, quick response to requests and friendly team. Clean room

Dear Matthew, Thank you for staying at The Olsen and taking the time to share your experience with me. I am delighted to read that you had an enjoyable stay and the team looked after you. Your comments are greatly appreciated to which I have shared. I look forward to welcoming you back and thank you for your ongoing loyalty to Accor. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

Great location , great staff and safe clean venue

Customer review rating 5.0/5

Matt K. Business - Confirmed reviews ALL

Great venue and team.

Dear Matt, Thank you for staying at The Olsen and taking the time to share your experience. I am delighted to read that you had an enjoyable stay at the hotel. I hope to welcome you back in the future and thank you for your loyalty to Accor. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

Well located. Nice stay.

Customer review rating 3.5/5

Sacha Families - Confirmed reviews ALL

The room size and layout was great. But it could do with a good clean. Pool area very disappointing and sun area was terrible. Could not reach the hotel when we tried to call.

Poor

Customer review rating 2.0/5

Tim Business - Confirmed reviews ALL

Hotel is feeling rundown - I used to stay there all the time over the years, this time it felt tired. Paid for parking, yet the carpark is a hot mess of junk blocking numerous spaces. Card reader not working on garage door. Arrived a night. Little things like the hotel signage being turned off stood out... Little things have slipped. Office door open in reception, you can see the junk in there. Feels like it needs a leader that has an eye for detail to lift it back to its former state. Room was okay. Staff were friendly and helpful. Overall, feeling run down and tired and lacking a leader with an eye for detail on things like carpark, signage illumination and front desk presentation. Its hard to justify the cost of staying now, or recommend to others to stay there.

Expectional Staff & Service

Customer review rating 5.0/5

Rossco B. Business - Confirmed reviews ALL

The Olsen staff, the benchmark in professionalism in the hospitality industry. Number one is creating a home away from home experience

Dear Rossco, Thank you as always for your kind comments with regard to the team. It is our pleasure to welcome you to The Olsen and greatly appreciate the partnership. I look forward to welcoming you back for the upcoming season. All the best, Sam

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Other web-users rate our hotel

  • 545 reviews 8.8/10 Location
  • 1,054 reviews 6.5/10 Room
  • 862 reviews 8.1/10 Service
  • 19 reviews 2.1/10 WiFi
  • 313 reviews 5.4/10 Cleanliness
  • 174 reviews 5.2/10 Value
  • 115 reviews 6.8/10 Breakfast
  • 85 reviews 8.2/10 Pool

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