Mövenpick Jumeirah Lakes Towers

Customer review rating (ALL Rating) 4.4/5 825 reviews

Mövenpick Jumeirah Lakes Towers - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Adjacent to Dubai Marina and JBR area

  • Walking distance to Dubai metro

  • Close to business districts including JAFZA and Media City

  • Three dining and entertainment options

  • Free Access to RIVA Beach Club

Our accommodation(s)

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers, 454439
454439 DUBAI
United Arab Emirates

GPS:25.066013, 55.138134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 0 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  825 reviews

TripAdvisor Rating  4.5/5  3,288 reviews

Certificate of excellence 2023

Rude Manager

TripAdvisor rating 1.0/5

Mohamed V TripAdvisor review

Extremely disappointed, shocked and upset with the mistreatment of my parents at Movenpick team especially at the hands of Mr. Salah - duty manager He was rude to my parents and did not even have a straight forward answer and assistance to my elderly parents. My request was very simple and straight forward. Yet, they were given a handicapped washroom and bath with slippery floors. Where in my request had I put handicapped as an option? When my father approached him, initially he shrugged off then said he will try in the morning. Is this the way we service customers? Being a five star brand and corporate relationships, don't we train staff on how to treat clients and handle their requests? Even if it is not possible, do we take a quick judgement? I had to book my parents immediately at another facility and they checked out next morning.

Exceptional Staff

TripAdvisor rating 4.0/5

abbies279 TripAdvisor review

The customer service was definitely the best thing about my stay here. Every single one of the staff was so courteous and couldn’t do enough for you. In particular Chef Attay and on Reception I think his name was Ada. Always brightens up your day asking how you are doing and how they can assist you. The only reason for the 4 stars is I had an issue with my aircon (user error), but I wasn’t shown how to use it properly so that may of been the issue. Also the shower, the extractor fan wasn’t working and so the light would all turn off in the hotel room when I took a shower. I had to call an engineer up who replaced the sensor in the bathroom but the issue still continued. I had to use a flashlight on my phone in the end. The hotel overall was very good. Staff exceptional.

Lovely stay

TripAdvisor rating 5.0/5

Shelly M Families - TripAdvisor review

Great stay at the Movenpick, lovely hotel, great location (10 minute walk to metro, 30 minutes walk to Marina Mall, 40 minutes walk to JBR beach area), all of the team very friendly and helpful. Special mentions to Valdene (The Breakfast Room) and Edward (Housekeeping). Riva Beach Club was lovely to spend some days there as well.

Mövenpick

TripAdvisor rating 5.0/5

Анна Л Families - TripAdvisor review

Very tasty food and good staff! chef Ajay especially!! Perfect omelet by chef Purusu, always fresh fruites, good bakary, coffee, salads. Waiters are very quickly always ready for help, very quickly take away all dirty dishes and bring everything what you want

Great!

TripAdvisor rating 5.0/5

Timur S TripAdvisor review

The best hotel I’ve stayed in Dubai! The staff is great. The bath and shower are amazing! The breakfast on the terrace is tasty and not many people in the restaurant. The coffee is really nice and not from a usual cheap machine. I’ll come here more for sure

Dear Timurs, We greatly appreciate your wonderful and generous praise. Our commitment to delivering the excellence you experienced is our greatest desire. We also appreciate your kind praise of our staff , They will be so delighted to know that they contributed to the satisfaction of your stay. Once again, we appreciate sharing your feedback with us and look forward to welcoming you back in the near future. Sincerely, Guillermo Carlos Salvatori General Manager

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Other web-users rate our hotel

  • 555 reviews 9.1/10 Location
  • 799 reviews 7.8/10 Room
  • 1,887 reviews 9.5/10 Service
  • 24 reviews 6.6/10 WiFi
  • 370 reviews 7.5/10 Cleanliness
  • 361 reviews 9.1/10 Breakfast
  • 38 reviews 9.6/10 Wellness Area

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