Mercure Sheffield St Paul's Hotel & Spa 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.8/5 1.123 opiniones

Mercure Sheffield St Paul's Hotel & Spa - Image 1
Mercure Sheffield St Paul's Hotel & Spa - Image 2
Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4
119 Norfolk street, S1 2JE SHEFFIELD, Reino Unido

Descripción

Extras del hotel

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Nuestros alojamientos

Localización del hotel

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
Reino Unido

GPS:53.380455, -1.468413

Teléfono
Fax +44 114 278 2076

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

THE YARD

El restaurante Yard at St. Pauls le sorprenderá con su amplia oferta de platos de cocina británica contemporánea y suculentos bistecs de carne, así como deliciosos platos de pescado fresco y exquisito marisco.

Tus reuniones y eventos

Descripciones y configuraciones de las salas

11 

salas de reuniones

De 1 a 500 

participantes

  • m / m²
  • ft / sq ft
Configuración no disponible para estos criterios

  • ¿No estás seguro de la capacidad que necesitas para tu evento?

  • Convierta diferentes unidades de medida para facilitar la organización de sus eventos.

  • ¿Este hotel no es adecuado para tu evento?

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Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.8/5  1.123 opiniones

Valoración de TripAdvisor  4.0/5  3.722 opiniones

Broken equipment and Spa- were not told before paying.

Nota de Tripadvisor 3.0/5

PurpleWolfZo Valoración certificada de TripAdvisor

Me and a friend booked a day pass for £25 each- were really excited to go as a treat. Were left disappointed- hot/cold shower felt like a regular shower temperature,with the cold not working. Ice room was open but not on, with no ice. The steam room, sauna and aroma room were all poor quality- all rooms were the same- steamy. There was no difference in the temperature or heat of the rooms, which we were expecting, especially because the sauna was supposed to be hot. The thing we found most disappointing was that we weren't made aware of any of the issues beforehand- as we had paid on the day at reception. All of the regulars said this was a common occurance with broken/ poor quality equipment. We ended up staying there for 30 mins before deciding to complain to reception, who said they were hoping for it to be fixed in a few weeks. Even if it was fixed, we both decided we wouldn't come again. Only saving element was that we were refunded quickly.

Dear PurpleWolfZo Thank you for your review after your recent visit to the spa at the Mercure Hotel in Sheffield. Please accept our apologies that you were not informed prior to your arrival regarding certain things that were out of order will make sure your comments are passed on to the Spa manager for him to review your comments and pleased you got your refund very quickly and efficiently. Yours sincerely Mercure Hotel and Spa Sheffield

Rooms fine, customer service lacking

Nota de Tripadvisor 3.0/5

justaperson2018 Valoración certificada de TripAdvisor

We attended a wedding here, and stayed the night. The hotel room was clean, comfortable and spacious, however there were several things that were not ideal. Trying to book took a lot of effort and was far from smooth. We were given a specific contact via the wedding party. From that email we were told that someone would contact us on a given date to make the booking. They didn't. After several tries, I got in touch with a staff member, who took some details and sent a confirmation email. However they didn't ask how many nights we would be staying, or which day we would arrive. Eventually I managed to get in touch with them again to correct this, but I had to chase up the confirmation, which had evidently been forgotten. At the wedding reception itself, we were so crammed in that the waiting staff couldn't get round our table. Therefore, half the guests on the table did not receive bubbly for the toasts; and we had to pass the plates across the table ourselves. Also, if anyone wanted to get up from the table, we all had to shuffle along, almost onto each other's laps, to enable it! On the night we stayed, I asked the receptionist what time breakfast would be in the morning (a Saturday). She said 7 - 9 am. It seemed somewhat early, but there was no information in the room to contradict it, so we set an alarm, got up considerably earlier than we would have liked to, and came downstairs to discover that in fact breakfast went on until 10.30. Not exactly a relaxing start to the day. Overall, then, the customer service we receive rather took the shine off what should have been a special stay. I do hope things improve for future guests.

Don't be put off - lovely spa day!

Nota de Tripadvisor 4.0/5

Natalie S Valoración certificada de TripAdvisor

Booked a really reasonably priced spa day deal with Afternoon Tea via Buyagift as a treat for my mum and I for mother's day. Read some of the reviews before we went and I was a little worried it was going to be a disaster, but it was totally the opposite! We both had a lovely, relaxing day - yes the pool area could do with a makeover but all of the spa facilities were working when we went and were clean. The Ishga face and body experience treatment was so relaxing and the staff couldn't have been nicer. We then went upstairs for afternoon tea in the lounge with a view of the Sheffield winter garden which was lovely - it was a sunny day which helped but the glass roof let in tonnes of light which just made it feel more relaxing. The only thing we were a bit nervous of was walking through the reception area in our robes, however no one battered an eyelid and there were plenty of other people in the lounge doing the same thing so we didn't feel out of place. The afternoon tea was GORGEOUS, lovely sandwiches, warm scones and a great choice of treats. We were asked by the staff several times if we'd like a top up of tea/coffee and nothing was too much trouble, for example providing us with a paper bag etc to take the remaining treats home. I would definitely recommend this spa day and would love to go back and do it all again!

Dear 29natalies Thank you for reviewing you recent visit to the spa at Mercure Hotel in Sheffield so pleased to hear you had an enjoyable experience for your spa day and we hope you will visit us again very soon. Yours sincerely Mercure Hotel and Spa Sheffield

Cómodo, confortable e ideal para viajes de negocios

Nota de Tripadvisor 5.0/5

phd-organa De negocios - Valoración certificada de TripAdvisor

Este hotel queda en el centro de la ciudad de Sheffield. Las instalaciones son modernas y el servicio es de alta calidad. Cuenta con SPA e incluye una pileta cubierta, ideal para cuando viajas en época de clima fresco y quieres ejercitarte. Asimismo, las habitaciones son amplias y cuentan con escritorio. Es decir, si viajas por negocios o una actividad que requiera utilizar tu computador, tendrás comodidad para hacerlo.

Buena situación, pero habitaciones oscuras

Nota de Tripadvisor 2.0/5

NachoCM De negocios - Valoración certificada de TripAdvisor

La situación es excelente, y las zonas comunes amplias y de diseño atractivo, sin embargo, lo más determinante en mi experiencia fue la falta de luz en la habitación. La única que hay sólo sirve para encontrar la cama, pero hasta para vestirse hay poca luz. Por lo demás, el personal es bastante poco amable y el acceso a internet utiliza un sistema de bonos, que ademas de ser bastante caros, son engorrosos. Teniendo en cuenta que el acceso gratuito empieza a ser común en todo tipo de hoteles, en un 4* me parece inexcusable.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 939 opiniones 9.2/10 Ubicación
  • 1.738 opiniones 5.5/10 Habitación
  • 1.397 opiniones 7/10 Servicio
  • 26 opiniones 8/10 Internet
  • 826 opiniones 5.9/10 Comodidad
  • 594 opiniones 4.8/10 Limpieza
  • 483 opiniones 8/10 Desayuno
  • 449 opiniones 5.9/10 Instalaciones

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