Pullman Miri Waterfront 5 étoiles

Note Avis clients (Note ALL) 4.3/5 3 179 avis

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Description

Les plus de l'hôtel

  • Accès pratique au centre-ville de Miri

  • Espace Internet et WIFI gratuit dans tout l'hôtel

  • Toutes les chambres offrent une vue sur l'océan ou sur le fleuve

  • Parking couvert avec sécurité 24 h/24 et 7 j/7

  • Vue imprenable à 360 degrés sur la ville depuis le salon Executive au 24e étage.

Nos hébergements

Localisation de l'hôtel

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaisie

GPS:4.398145, 113.985265

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Vos réunions et évènements

Descriptions et configurations des salles

salles de réunions

De 1 à 1 200 

participants

Configuration non-disponible pour ces critères
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Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  3 179 avis

Note TripAdvisor  4.0/5  599 avis

Lousy Breakfast Service!

Note TripAdvisor 2.0/5

jokl78 Professionnel - Avis TripAdvisor

Room was ok. However poor breakfast. Glass plate and bowl they are all dirty. Both days also dirty. The cook at the egg station always showing hwr black and sour face for both days too. Not sure what is wrong with her. Food quality also dropped.

Dear jokl78, We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you. Warm regards, Jean Guest Experience Manager.

Very comfortable stay

Note TripAdvisor 5.0/5

ryansg Avis TripAdvisor

The hotel location is very central. It's a short walk to the new Times Square and there are plenty of restaurants and convenience stores nearby. The rooms are spacious and clean, and I love the big windows that provides a great view of the city or the sea. The beds are firm and comfortable. The breakfast spread is magnificent. There's a large selection of food. I loved the Sarawak laksa, and meat curries. Do note that it's RM68/person, if you did not include breakfast in your room booking. The executive lounge had wonderful views and the spread was good there too. Outside of breakfast and cocktail hour, there is no food, only drinks are available. Service was excellent and a highly of my stay. - Really appreciate the executive lounge staff for helping to bring food and drink to my aged parents. - Our service requests were attended to promptly (e.g. they sent maintenance to look at a bathroom leak almost immediately). - The cleaning staff smiled and greeted guests, and they were prompt with cleaning the rooms and replenishing water and toiletries. The gym has an improved layout, it's more spacious and easier to move around. However, the counter was unmanned, which made it tricky to get someone to turn on the jacuzzies. Do note the spa is currently closed. My family and I booked 4-5 rooms for a week to celebrate CNY and noticed a few areas which could be improved: 1. The aircon system is noisy, ranging from a humming sound to knocking as the thermostat disengages (this was in 2316). 2. Please replace the off-brand TV remotes. Most of them were hard to operate or the keys were stuck, and they kept increasing the volume or made it impossible to turn off the TV, as the TV would keep turning itself on. It drove me nuts before I figured out the problem and removed the batteries from the remote. 3. Our check in was delayed. We got one room at around 5pm, and we had to check in person a few times when recep said they would call. It was CNY and the hotel was fully-booked, and I can understand the difficulty but most hotels would offer to comp a couple of drinks for the delay. 4. I wanted to upgrade one of the deluxe rooms to access the executive lounge, but was told it was RM100/pax to access the lounge and another RM100 to upgrade the room. This is a lot more than booking the executive room in the first place. Maybe review how people can pay for upgrades more easily?

Dear ryansg, We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you. Warm regards, Jean Guest Experience Manager.

Hôtel inclusif

Note Avis clients 4.5/5

Cabedoche Professionnel - Avis confirmés ALL

Le personnel comme l'infrastructure sont adaptés pour les personnes handicapées

Dear Cabedoche B., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Guest Experience Manager

Belles prestations détente et travail

Note Avis clients 5.0/5

France Professionnel - Avis confirmés ALL

Idéal pour un congrès ou séminaire avec le confort et la vue qui allient travail et détente. Des infrastructures qualitatives et des services disponibles et variés. Silencieux malgré la grandeur du complexe et des activités. À recommander.

Dear Elizabeth G., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayang Roszina Assistant Front Office Manager PULLMAN MIRI WATERFRONT LOT 1347 WATERFRONT COMMERCIAL CENTRE 98000 MIRI SARAWAK – MALAYSIA T. +(60) 85… – M. (60) 16… - F.+(60) 85… H9…

Bonnes prestations

Note Avis clients 4.0/5

Patrick Professionnel - Avis confirmés ALL

Tout s'est bien passé, avec un petit bémol sur le ménage dans la 1ère chambre et le message pour le paiement de la taxe de séjour 2 mois après mon passage à l'hôtel.

Dear Patrick G., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Guest Experience Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 027 avis 9.5/10 Site
  • 2 843 avis 7.6/10 Chambre
  • 1 877 avis 7.9/10 Service
  • 52 avis 7.4/10 Internet
  • 1 281 avis 8.2/10 Confort
  • 1 168 avis 5.2/10 Propreté
  • 796 avis 7.6/10 Petit déjeuner
  • 396 avis 8.6/10 Ambiance

Dispensé par Trustyou

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