Banyan Tree Chongqing Beibei

Note TripAdvisor 5.0/5 5 276 avis

Banyan Tree Chongqing Beibei - Image 1
Banyan Tree Chongqing Beibei - Image 2
Banyan Tree Chongqing Beibei - Image 3
Banyan Tree Chongqing Beibei - Image 4

Description

Les plus de l'hôtel

  • Spa et centre de bien-être

  • Sauna et piscine intérieure

  • Centre de remise en forme bien équipé

  • Chambres luxueuses avec vue époustouflante sur la montagne

  • Délicieuses spécialités chinoises, sichuanaises et cantonaises

Nos hébergements

Localisation de l'hôtel

Banyan Tree Chongqing Beibei

101 Hot Spring Road chengjiang
400700 CHONGQING
Chine

GPS:29.856342, 106.382235

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Vos réunions et évènements

Descriptions et configurations des salles

salles de réunions

De 1 à 150 

participants

Configuration non-disponible pour ces critères
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Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  5.0/5  5 276 avis

Nice spring

Note TripAdvisor 5.0/5

Jackson Y Avis TripAdvisor

The hot springs at Banyan Tree Chongqing Beibei are really amazing! provides first-class natural and comfortable accommodation experience, hot spring spa treatments and convenient facilities.It is located in the charming Beibei District, surrounded by Jinyun Mountains and surrounded by meandering streams, bringing you a peaceful and comfortable holiday atmosphere1.

Truly Recommend

Note TripAdvisor 5.0/5

Lynn W Avis TripAdvisor

It's my first time to Chongqing,and Banyan Tree is my last night here. I would recommend all staffs for their patient and kindness. Spring is warm and relaxed,dinning is tasty. All arrangments are wonderful.

Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

Potentially nice property with very poor maintenance and service standards

Note TripAdvisor 1.0/5

V8259FFmichaelk Avis TripAdvisor

Right now less than 24 hours in on a 3 night stay, and I have to say, this Banyan Tree's service standards are well below any property I've been at in the Banyan Tree Group, and as an Accor Platinum member really turns me off from the group as whole for having seemingly very low quality control over their properties after staying at another neglected Angsana just recently. Finished a gym workout a few minutes ago and had asked for a little milk for a protein shake as there wasn't store in walking distance and was told to pay 60 RMB + service charge for a glass of milk, LOL. I didn't say anything at that point and walked away, but I've been at properties, even budget properties such as holiday inn express, much lower grades, all around the world, and a little bit of milk was always given for free when asked when there wasn't an accessible supermarket nearby. This all despite the fact that Accor Platinum and Diamond members are supposed to be entitled to a welcome drink (or welcome drink vouchers), and we've got two rooms, and of course given nothing as always. Let me start with some previous observations others have made, yes, the property is definitely showing signs of neglect which matches the owner's other abandoned and falling apart construction sites nearby. In the rooms, wall and bathroom tiles are missing or darkened. I've seen quite a few floorboards are rotting away around the property. Between the two rooms we have, one room missed out on most toiletries, the other missed out on towels. When approaching a number of different staff with questions or help, you are treated as an inconvenience with rude or snappy attitudes. On arrival, was directed to eat at the Chinese restaurant for lunch around 1pm, except it was closed well before closing time, and looked like it hadn't been open in a while? Went to the other restaurant down the hall and was told to go back to the closed restaurant. Seems even the staff don't know what's going on with their own property.

Dear Michael, we're very sorry to learn from your review over your disappointed afternoon tea experience you had several days ago, we can truly understand how you feel. Please accept our sincere apologies. We treat this incident seriously and do hope that this isolated experience would not in any way affect your future patronage of our resort. We are looking forward to welcoming you on your next visit and we assure you that such incident will not happen again. Thank you for your patience and understanding.

Hot spring visit with welcoming arms from the friendly staff

Note TripAdvisor 5.0/5

Balthazar G En couple - Avis TripAdvisor

Visited the hot spring at the resort, service from the staff was really good. I did not book in advance as this was my very first time. But the staff still warmly welcome with open arms as anyways it wasn’t crowded. The hot spring has the right temperature and the swimming pool is natural water without chlorine and extremely clean. The staff mentioned each of the room comes with its own indoor hot spring pool. I would definitely visit again and stay at this Banyan Tree Hot Spring resort!

非常感谢您对重庆北碚悦榕庄的大力支持及厚爱!更感谢您愿意把悦榕庄优质的服务分享给大家。在您的鼓励下我们会继续给尊贵的客人们提供更优质的服务!我们在重庆北碚悦榕庄等您的再次光临!

SUPERBE

Note TripAdvisor 5.0/5

747boumlepingouin En couple - Avis TripAdvisor

Magnifique complex, super bon spa, villa tres spacieuse et le jacuzzi est parfait. horrible vu sur les travaux d'agrandissement de l'hotel. Service vraiment bien. Piscine tres belle et thermes assez varie. Le buffet de fondue chinoise est tres decevant, mais le buffet du matin est tres tres complet.

Cher Monsieur, Nous vous remercions infiniment de votre commentaire suite à votre récent séjour à notre hôtel . Nous sommes ravis que le Spa, l'équipment du villa et le petit déjeuner ait reussit à vous faire passer de merveilleux moments. D’ailleurs ,ça nous faisait grande plaisir d’avoir su que notre équipe a été présente pour répondre à vos attentes et besoins et je ne manquerais pas de partager vos bons mots avec toute l'équipe . En même temps, votre remarques sur la fondue chinoise et la vue de l’hôtel sont bien entendus et ils sont aussi important pour nous, car ils nous permettent de pouvoir améliorer au mieux notre service. Merci à vous donc d'avoir pris le temps de rédiger votre commentaire. Nous vous souhaitons par ailleurs tous nos meilleurs vœux 2017 et espérons vous revoir très bientôt pour un autre séjour Sincères salutations, Una Zhang

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