Hotel - Mercure Lyon Charbonnières Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Charbonnières Hotel

4.0/5 411 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AXEMBLE0.5 km / 0.31 mi CHARLES RIVER24.3 km / 15.1 mi ECOLE VETERINAIRE4 km / 2.49 mi GROUPE SEB3 km / 1.86 mi PASTEUR MERIEUX4 km / 2.5 mi TBS FRANCE0.3 km / 0.19 mi
BIO MERIEUX4 km / 2.5 mi CONSEIL REGIONAL RHONE ALPES0.1 km / 0.06 mi EM LYON2.5 km / 1.55 mi MANITOWOC2 km / 1.24 mi SANOFI4 km / 2.5 mi

Congress centre

ESPACE ALPHA1 km / 0.63 mi

Exhibition centre

CITE DES CONGRES9.7 km / 6.03 mi EUREXPO30 km / 18.64 mi

Your meetings and events

Make getting together easier and more pleasurable by relying on Mercure's savoir-faire to create a unique atmosphere of conviviality and well-being.Three modular meeting rooms covering a total surface area of 1,615 sq. ft (150 m²) are available. All of our rooms are equipped with a video projector, WIFI and hot and cold drinks as required.

Mercure Lyon Charbonnières Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
INDIGO 45 m2 3 m 30 15 30 20 0
OUTREMER 55 m2 3 m 40 30 40 30 0
TURQUOISE 58 m2 3 m 40 30 40 35 0
INDIGO ET OUTREMER 90 m2 3 m 50 30 50 40 0
    • Screen
    • Soundproof
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • Office
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Take a moment to relax in our air-conditioned and perfectly soundproofed rooms. Most rooms face the park and have a beautiful view of the Monts du Lyonnais.The hotel also has several Privilege Rooms offering a wide range of services.

  • 58 rooms
  • 48 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Free access with phone card
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,243 reviews

Our guest reviews for
Mercure Lyon Charbonnières Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 411 reviews
M. Business - 20/09/2019 AccorHotels review

Super

Franck L. Couples - 12/08/2019 AccorHotels review
« Nice rooms & welcome dogs »

Just one night with our dog. The restaurant was closed (WE) and it was a shame because it was looking great. Our room was great. Nothing else to add...

Jp Couples - 11/08/2019 AccorHotels review
« ON_GOING RENOVATION WORKS »

HOTEL WAS SELECTED BECAUSE IT HAD A RESTAURANT FOR DINNER. UNFORTUNATELY TWO DAYS BEFORE OUR STAY (!!) WE WERE INFORMED THAT RENOVATION WORKS WERE ON-GOING AND THAT THE RESTAURANT WAS CLOSED. WE WERE VERY DISAPPOINTED THAT NO MENTION WAS DONE AT THE TIME OF RESERVATION A FEW WEEKS BEFORE OUR STAY !!! No apologies ....

John A. P. Friends - 01/08/2019 AccorHotels review
« Excellent overnight stay en route from Tignes to Paris. »

Everything was excellent, parking, location, room, breakfast.

Thierry P. Business - 03/07/2019 AccorHotels review
« good »

a bit expensive the second night, due to only luxury rooms being available, but modern reception, nice staff, good restaurant, very nice breakfast, nice rooms

Manuela Business - 24/06/2019 AccorHotels review
« Pleasantly surprised »

First in the morning at breakfast, I liked the location very much. Lots of light and lots of vegetation. Wonderful. The clean and comfortable rooms even welcoming.

David B. Families - 27/05/2019 AccorHotels review
« Let down »

Hotel had no air-con in the rooms, despite the webiste saying 'Take a moment to relax in our air-conditioned and perfectly soundproofed rooms.' The receptionist made the excuse that it was still to cold outside to have the air con in the rooms, yet it was over 25 degs outside on Saturday, and even hotter in such a small room with two adults and one small child who couldn't sleep because of the heat!! The restaurant was not available Saturday evening, and it was too far out of Lyon to be classified as being 'in Lyon', even the receptionist agreed!

J D. Business - 08/05/2019 AccorHotels review
« Had the heating been working, it would have been a very good overall experience »

The staff was very courteous and helpful. The room was clean and adequately kept/decorated. It was however freezing in my room. When I inquired at the front desk, I was politely informed that the heating had already been shut off for the season. Upon request, I was supplied an additional blanket but it was terribly itchy and uncomfortable so I had to sleep with my day clothes on just to stay warm through the night. Had I been adequately warm during my stay, I would have been inclined to rate my overall experience higher.

Couples - 27/04/2019 TripAdvisor review
« my stay »

Excellent hotel and services. I regret though that nobody informed me of the destruction works of the buildings next to the hotel. Then it is impossible to have a quiet rest during the day. No information, no gentle warning and no discount... A shame for such a nice hotel...

Anonymous Families - 17/02/2019 AccorHotels review
« Really welcoming receptionist »

Personalized welcome from the staff. Room refurbished and comfortable. There is a background, annoying, noise from a ventilation motor that kept me from sleeping. You canhear that buzz from the corridor....

Anonymous Business - 17/12/2018 AccorHotels review
« Business travel in Lyon, all good except check out »

I use to stay in Mercure Lyon Charbonnieres during my business trips in France, I think is a good level hotel and very close to my company, very useful to avoid Lyon traffic jam in the morning. I have to say that during these years there was a worsening in the offered services, little things but can be very helpful when a guest needs to travel. As an example, there are not anymore the little soaps, shampoo and body cream in the rooms, just the little piece of soap that sometimes is not so friendly to use. During my last stay, I needed to check out in the early morning (4:00 a.m.); the personnel at reception was not able to print the invoice so I left my e-mail address. In the end the invoice was mailed me and the amount was due to the dinner only, without the room prices. These are little things, anyway I've noticed a decrease on the level of service offered to customers along these years. Yours sincerely, Massimo B.

D. Business - 23/11/2018 AccorHotels review
« business trip »

CLEAN, WELL LOCATED

Dedette Couples - 23/11/2018 AccorHotels review
« UN EXCELLENT WEEK END »

CONFORT DES CHAMBRES SAUNA SALLE DE SPORT REPAS EXCELLENT AU RESTAURANT DE L HOTELPAS

Anonymous Couples - 27/10/2018 AccorHotels review
« Decent hotel »

Pleasant efficient staff - particularly the manager in the restaurant. Well sited since the opening of the new road which avoids the centre of Lyon if you are just transiting. Would welcome a BBC channel on the TV. Wifi okay.

Isaakioss Business - 26/10/2018 AccorHotels review
« Nice hotel »

Nice and very clean room. Very nice food in Restaurant and nice people

Laurence K. Business - 07/10/2018 AccorHotels review
« Convenient location for business trip »

Room are ok but not enough lighting for the desk. Cleaning ok. Breakfast: real fresh fruit would much appreciated. The can fruit salad is a bit disappointing in country like France.

Anonymous Business - 01/10/2018 AccorHotels review
« Very professional and friendly staff. »

Excellent - nice and quiet room, clean. Professional and friendly staff.

Anonymous Families - 30/09/2018 AccorHotels review
« super felicitation »

rR A S

Mr. S. Business - 24/09/2018 AccorHotels review
« Disappointed... »

Tha staff at the front desk was delightful and helpful. The restaurant staff (at Dinner) was very rude and unpofessional.

Brian Business - 13/09/2018 AccorHotels review
« Great hotel but difficult to get to. »

Lovely hotel. Friendly staff. Hard to get Uber or taxis to come out that far.

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