Hotel - ibis Bordeaux Lac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Bordeaux Lac Hotel

4.0/5 1,027 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 5  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Other sports activities  (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
  • Web corner
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AUCHAN DR3 km / 1.86 mi
IBM0.5 km / 0.31 mi

Congress centre

CITE MONDIALE DU VIN5 km / 3.11 mi

Exhibition centre

PALAIS DES EXPOSITIONS0.5 km / 0.31 mi

Your meetings and events

ibis Bordeaux Lac Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LISTRAC 80 m2 3 m 70 28 28 25 0
MOULIS 80 m2 3 m 70 28 28 20 0
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 116 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,254 reviews

Our guest reviews for
ibis Bordeaux Lac

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,027 reviews
Andrea R. Solo - 10/05/2019 AccorHotels certified review
« Just another great Ibis »

I have stayed in Ibis hotels quite often and they never disappoint. Great value for money, good breakfast and super friendly staff (a special thanks to Tissie at reception)!

Anna Families - 09/05/2019 AccorHotels certified review
« Good value for money, comfortable room and friendly staff »

The welcome was efficient and friendly. The room was clean, comfortable and spacious. The hotel is well situated for getting the tram into Bordeaux. We enjoyed the breakfast provided.

David G. Families - 07/05/2019 AccorHotels certified review

The staff made us truly welcome clean and bright room

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID g., We very much appreciate your comments regarding your stay at the ibis Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

Michael Solo - 06/05/2019 AccorHotels certified review
« Quite a good stay »

Quite a good stay. Conveniently located next to the tram, and food at the restaurant was very nice. If I had to offer one criticism, it's that the air conditioner in the room wasn't working and it was quite hot as a result. Other than that, I was quite happy with my stay at Ibis Bordeaux Lac and would gladly stay again. Thank you for your hospitality!

Mary O. Families - 02/05/2019 AccorHotels certified review
« Ms »

IDEAL SITUATION, VERY HELPFUL AND FRIENDLY STAFF

Ann-marie Families - 29/04/2019 AccorHotels certified review
« Convenient and friendly »

Good location for the stadium. Comfortable bed and friendly staff.

Roger F. S. Couples - 25/04/2019 AccorHotels certified review
« Overnight Stay before Airport Departure »

Ideal location and not too far from the airport. Conveniently off the periphique. Hotlmstaff very helpful and friendly. Room satisfactory, clean and tidy. Only criticism was that as I didn't have a UK plug adaptor I was unable to charge my mobile devices. My mistake but a USB port somewhere in the room would be a useful addition.

Carlos C. Families - 23/04/2019 AccorHotels certified review
« Relaxing »

As always very sympathetic personnel. I is a pleasure to stay in clean and nice rooms of this hotel.

N. Solo - 15/04/2019 AccorHotels certified review
« RAS »

RAS

Escape05367007589 Business - 09/04/2019 TripAdvisor review
« Very Good IBIS, with clean and spacious room »

Here you can have everything you expected from Ibis such as a clean room, a good desk and wifi , professional service, everything is working well. But this Ibis's room was better than avarage Ibis, because the room is a lot more spacious than avarage, and looks new as well, with wooden-look floor board etc so give cleaner impression. There was a restaurant on site which looks quite good although I didn't have time to eat there. May be because of a big room, this Ibis is slightly more expensive than others but if you catch a good day, you can stay with the reasonable price. Nearest tram station is Plais des Congres,just in front(Tram C which goes to city center and the central railway station) . I saw there are also a big outdoor parking on site. The locaion is very good for who wants to be near Exposition park and the stadium. Not so much for pure tourlist.

Caspary Families - 07/04/2019 AccorHotels certified review
« Not good, room had awful sewage smell the whole night, not like my prior experience of Accor hotels. »

As above, I was disappointed. Room has a nasty methane smell I think from the faulty sewage pipes in toilet. Most of the night I didn't sleep well because of the terrible smell. I've stayed in many Accor hotels from Fairmont Princess Bermuda to the cheapest Ibis budget, but this was definitely my worst experience. Not good!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLES N., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a 2.000 Le club Accor points will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

M. P. Couples - 25/03/2019 AccorHotels certified review
« Médiocre »

Médiocre

Andrew Couples - 23/03/2019 AccorHotels certified review
« Accommodation was good but the restaurant was a bad experience »

Pleasant reception. Comfortable bed and generous bathroom. Pleasant outlook over the lake. Good secure parking. Breakfast adequate. However dinner in the restaurant was a bad experience. To start with, the waitress showed impatience with our lack of fluency in French. We both chose the duck for the main course but when we cut into it, it turned out to be steak. After our experience with the waitress we decided not to make an issue of it, expecting that we had been misunderstood. When the bill came it however showed duck! I drew this to the attention of the receptionist who went off and came back with someone from the restaurant (not anyone who had served us) who assured us that it there had been no mix up and that we had been served duck. Duck and steak are not easy to confuse, particularly when the steak is quite gristly. That was not duck. A simple apology would have been appreciated instead of a rebuff. Setting that aside, the food was very disappointing for the price. The small steak came only with a mass of potato chips which were dry and tired - amongst the worst I have had anywhere. The desserts were an equal disappointment. My apple tart was soggy and leathery. I would strongly advise anyone to avoid the restaurant. So I have rated the stay as 4/10, it would have been at least 8/10 without the restaurant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW R., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patricia JAKUBOWSKA Directrice Ibis Bordeaux Lac

Anonymous Business - 13/03/2019 AccorHotels certified review

CONFORTABLE

Cc Families - 11/03/2019 AccorHotels certified review
« Very nice place »

The sympathetic and helpful personnel is a plus point of this hotel. The room cleanness, the general well care of the infrastructures and the low noise levels allow a really comfortable and relaxed sleeping overnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLOS C., We very much appreciate your comments regarding your stay at the ibis Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

Simmo Business - 05/03/2019 AccorHotels certified review
« Great. »

A pleasure.

Elizabeth Couples - 27/02/2019 AccorHotels certified review
« A good basic hotel, this time with a very disappointing evening meal »

clean room but not exceptionally so. Toilet in bathroom must be infants height, partner 6'4 me 5'8 with joint problems makes this quite difficult. As always very friendly, helpful and polite staff. Breakfast had a good choice and was kept fresh. The evening meal was very poor with slow roast tomatoes served semi frozen and hot goats cheese also nearly frozen. one burger well cooked and one almost cold in the same bun. Good wine though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH J., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

John H. Families - 25/02/2019 AccorHotels certified review
« Always good »

Great availability of family rooms is always important to us

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN H., We very much appreciate your comments regarding your stay at the ibis Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

Anonymous Business - 23/02/2019 AccorHotels certified review

Excellent moment

Jean C. Friends - 04/02/2019 AccorHotels certified review
« Mrs J C. »

Very good but needs tea/coffee facility in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bien à vous, Kévin CARCELEN Adjoint de direction Ibis Bordeaux Lac

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