Hotel - Mercure Paris Porte d'Orléans Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte d'Orléans Hotel

3.5/5 486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00 (snack only)

Business services

  • 6 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

BABYLISS1 km / 0.62 mi CREDIT AGRICOLE LCL1.1 km / 0.68 mi ORANGE FT0.2 km / 0.12 mi SANOFIS AVENTIS0.02 km / 0.01 mi THALES2 km / 1.24 mi
BAYARD PRESSE0.02 km / 0.01 mi FRANCE TELECOM0.3 km / 0.19 mi PFIZER0.01 km / 0.01 mi ST MICROELETRONICS0.4 km / 0.25 mi

Congress centre

LA DEFENSE20 km / 12.5 mi

Exhibition centre

PARC EXPOSITION PORTE VERSAILLES4 km / 2.5 mi

Your meetings and events

The hotel has six modular rooms and three offices with natural light for meetings of 8 to 130 people. Our air-conditioned areas are fully equipped with a screen, video projector, flip charts and free Wi-Fi access.Our chef will delight you with his creative and delicious cuisine for breaks that will bring moments of pleasure to your meetings.We are committed to using our savoir-faire at Mercure to create a unique and friendly atmosphere and help organize your most ambitious projects.

Mercure Paris Porte d'Orléans Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MONTROUGE 1 OU 2 OU 3 14 m2 2 m 10 0 8 6 0
ALESIA 1 OU 2 OU 3 50 m2 2 m 35 20 25 25 0
MONTPARNASSE 50 m2 2 m 25 18 18 22 0
CHATILLON 60 m2 2 m 50 28 30 30 25
GENTILLY 60 m2 2 m 50 28 30 30 25
ALESIA 1-2 ET 3 150 m2 2 m 130 45 0 110 110
    • Audio and video equipment
    • WIFI access
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The range of fully air-conditioned rooms offering free Wi-Fi will ensure that you have a relaxing stay that meets all your expectations.Choose between a Standard Room and a Privilege Room that offers a wider range of services. For even greater comfort, the Junior Suite and its lounge area will ensure your stay is perfect.

  • 188 rooms
  • 127 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Trouser press in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 5,206 reviews

Our guest reviews for
Mercure Paris Porte d'Orléans Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 486 reviews
Anonymous Business - 30/09/2019 AccorHotels review
« Poor experience »

Room was very poor quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, Thank you for taking the time to make a return after your last stay at our hotel. I see that the room did not meet your expectations, know for the next time we have renovated rooms, and even higher category. It will be a pleasure for us to make them try. Kinds regards, Marine DELMOY Responsable Ressources Humaines Mercure Paris Porte d'Orléans

Sam D. Business - 29/09/2019 AccorHotels review
« Very nice staff and clean facility. »

I Enjoy that very much staying at your hotel I found it To be a clean establishment. Friendly staff over there to help you when you need them. And wonderful food. I would come there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for your very positive message following your last stay at our hotel. It was a pleasure for us to welcome you, I will share your comment with our teams :) Looking forward to welcoming you again, Marine DELMOY Responsable Ressources Humaines Mercure Paris Porte d'Orléans

Philippe D. Business - 23/09/2019 AccorHotels review
« Expensive and more like an Ibis »

The hotel was perfectly nice but at 800€ for 3 nights, it was very expensive. In addition, it was not as fresh and modern as I expect from a Mercure. It was a bit tired and felt more like an Ibis.

Alan H. Couples - 10/09/2019 AccorHotels review
« Poorly maintained room »

Faulty air vent in bathroom, fell off wall and struck my wife on the shoulder, not what we expected from an expensive hotel stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister H, Thank you for your message about your last stay in our hotel. I'm sincerely sorry for the incovenience you encountered... I'll share your experience with my maintenance service. I'd be pleased to welcome you again and give you an opportunity to deliver a better quality of service as expected. Best regards, Marine DELMOY Humans Ressources Manager Mercure Paris Porte d'Orléans

Couples - 10/09/2019 TripAdvisor review
« Beware of falling air vents »

Room was nice, but my wife was hurt by an air vent falling off the wall on to her in the bathroom. Reported it to reception as we were leaving, receptionist apologised and said she would report it to her manager. Would be nice to get an official reply from hotel management on substandard facilities.

Anonymous Business - 09/09/2019 AccorHotels review
« Not my best hotel experience »

The bath room was worn down, the decor old-fashinoned. A bedbug was found in the room next to mine. The bed was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Knudsen, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please, be sure that we investigate about the bed bugs you mentionned, and I can assure you that we do not have any bed bugs at the hotel!! We directly wrote to one of your colleage to explain her the situation, as we did not have the mail of your room neighbor. Please do not hesitate to contact us directly if you need more information. Your satisfaction is our priority, and we hope that we can regain your confidence for a future stay in Paris. Sincerely, Marine BONNET Guest Relation Manager

Helen Families - 31/08/2019 AccorHotels review
« Great location for us, lovely room and breakfast! »

The location in relation to the Metro was great, our room was comfortable, clean and well appointed. We enjoyed the breakfast and also drinks in the bar one evening. Staff were very friendly and pleasant and were patient with our inadequate French.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss P, Thank you very much for your comment about your last stay in our hotel! It was a pleasure to welcome you ! You have appreciated our staff, our restaurant, our bedroom, i'm so happy ! I hope to see you an other time in our hotel :) Best regards, Marine DELMOY Humans Ressources Manager Mercure Paris Porte d'Orléans

Shawn Couples - 01/08/2019 AccorHotels review
« small and old hotel »

hotel room is very small, it marked 4 stars at the entrance but i really double if it could even match 3 stars.... strong perfume at the corridor, room is small, only 1 bottle drinking water. not even close to metro station, about 10 minute walking. Wouldn’t checkin this hotel for sure next time ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, Thank you for your comment after your stay in our hotel. it was a pleasure to welcome you ! I'm very surprise about your return... Our hotel offers services that shows our belonging to the 4 * range: the staff, the quality of service, the comfort, the room service, the size of the rooms, the restaurant, etc ... The first bottle of water is free, if you want an other bottle, you can ask in the reception or in the bar. About location, we are situated at 150m from the door of Paris.... And you have a lot way to access in 25 minutes maximum to the center of Paris (for example Chatelet les Halles)... subway (Ligne 4) and train station (RER B) at 10 min by walking from hotel, bus 125 in front of the hotel ! Do not hesitate next time to ask to our team ! It will be a pleasure to give to you more information, maps, advises etc... Have a nice day, Marine DELMOY Humans Ressources Manager Mercure Paris Porte d'Orléans

Marie Couples - 24/07/2019 AccorHotels review
« Not the best experience »

We booked dinner in advance but on arrival were disappointed to be told the restaurant was closed due to staff holidays. A limited snack menu was available but we asked for and were given a refund. The reception staff were pleasant but didn't seem to have been properly briefed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam B, Thank you for taking the time to tell us about your experience at the Mercure Paris Porte d'Orleans Hotel. I'm sorry your experience did not meet your expectations. allow me to apologize most sincerely. During the holidays our restaurant is open but a small card is proposed. We can not serve all our products, unfortunately ... I hope to see you at another time in our restaurant. It will be a pleasure to propose you our menu =) Kings regards, Marine DELMOY Humans Ressources Manager Mercure Paris Porte d'Orléans

Paul Solo - 12/07/2019 AccorHotels review
« Quiet, clean, restful »

Despite the heatwave that caused Paris to sizzle, the Mercure was a remarkably comfortable site. The room was fastidiously cleaned, the rom service was prompt and reasonably priced. I appreciated the bottle of water in the frig' and the delivery of Nespresso capsules every morning. If there was any criticism, I would say that the scrambled eggs on the breakfast buffet were a bit underdone.

Domi Business - 08/07/2019 AccorHotels review

Simple

Anonymous Business - 07/07/2019 AccorHotels review
« Ras »

RAS

Couples - 02/07/2019 TripAdvisor review
« Fine Hotel on the outskirts »

After our 1st hotel for our week in Paris, which was to be one of the hottest on record, did not have A/C...we scrambled to find a hotel with the necessary amenities (and seriously, A/C should be a listed amenity Hotwire?!?!?!?!). We stayed at Mercure Port de Versailles to start the vacation so we knew it wasnt going to be a safe selection. Breakfast is great, everything you need and some really good fresh squeezed OJ, good streaky bacon, Nespresso, Cappuccino, great baguettes, cured meats. Only downer was the lack of cheese selection but thats being nitpicky. The best way to get to all the sites in Paris is to take the 125 Bus at the corner to the Gentile RER-B station...the go to the necessary stops you need (Denfert-Rochereau, Sant Michel-Notre Dame, Gard du Nord, etc.). Ther are some legit good places to eat withing walking distance to the hotel...Monterosso is great italian. Franprix grocery next door is a great amenity as well. No complaints about our stay.

Olga S. Business - 08/06/2019 AccorHotels review

No further comment.

Anonymous Business - 08/06/2019 AccorHotels review
« Mrs »

Enjoyed a quiet clean room. A bit disappointed by the breakfast (do not expect scrambled eggs to be. made. using powder in. a 4 star hotel) and by the reception staff (not always very friendly or efficient)

Anonymous Families - 05/06/2019 AccorHotels review
« Fine »

The room was clean and nice but the rooms might need a breath of freshness, especially bathrooms

Anonymous Business - 03/06/2019 AccorHotels review
« Problems with invoice »

The hotel is accepting to pay for the room when checking in, but they are unable to print the invoice. They offer to send the invoice by E-Mail after the stay. Today 11 days after check-out I have still no invoice for my stay over one week. According to the hotel, they sent my invoice for the room to another person. They were mixing personel data of the guests, which is really bad. Until today I only got the invoice for the room service to the correct E-Mail, which they have already provided me as print out during my stay - useless! I have got 2 reminders to rate my experience, but still no invoice for the room. I called the Hotel, still no invoice for my room...

Anonymous Business - 27/05/2019 AccorHotels review
« Correct »

Correct

Kathryn Families - 21/05/2019 AccorHotels review
« Satisfactory, room wasnt ready on arrival »

Overall stay was good, clean room. On arrival room wasnt ready so I had to sit and wait an hour to check in. I did get a complimentary drink but when room was finally ready it hadn't been restocked with tea,coffee ect.

Solo travel - 18/04/2019 TripAdvisor review
« Paris visit »

Went into room found clean and tidy , had a quick shower then out to a meeting. Back later on and when using sink in bathroom water not draining away , went to receiption to ask for a maintenance man, non available as weekend . Lady at reception very good gave me another room straight away and just across the alleyway form my original room so no hassle , all good

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