Hotel - Mercure Paris Porte d'Orléans Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte d'Orléans Hotel

3.5/5 474 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00 (snack only)

Business services

  • 6 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

BABYLISS1 km / 0.62 mi CREDIT AGRICOLE LCL1.1 km / 0.68 mi ORANGE FT0.2 km / 0.12 mi SANOFIS AVENTIS0.02 km / 0.01 mi THALES2 km / 1.24 mi
BAYARD PRESSE0.02 km / 0.01 mi FRANCE TELECOM0.3 km / 0.19 mi PFIZER0.01 km / 0.01 mi ST MICROELETRONICS0.4 km / 0.25 mi

Congress centre

LA DEFENSE20 km / 12.5 mi

Exhibition centre

PARC EXPOSITION PORTE VERSAILLES4 km / 2.5 mi

Your meetings and events

The hotel has six modular rooms and three offices with natural light for meetings of 8 to 130 people. Our air-conditioned areas are fully equipped with a screen, video projector, flip charts and free Wi-Fi access.Our chef will delight you with his creative and delicious cuisine for breaks that will bring moments of pleasure to your meetings.We are committed to using our savoir-faire at Mercure to create a unique and friendly atmosphere and help organize your most ambitious projects.

Mercure Paris Porte d'Orléans Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MONTROUGE 1 OU 2 OU 3 14 m2 2 m 10 0 8 6 0
ALESIA 1 OU 2 OU 3 50 m2 2 m 35 20 25 25 0
MONTPARNASSE 50 m2 2 m 25 18 18 22 0
CHATILLON 60 m2 2 m 50 28 30 30 25
GENTILLY 60 m2 2 m 50 28 30 30 25
ALESIA 1-2 ET 3 150 m2 2 m 130 45 0 110 110
    • Audio and video equipment
    • WIFI access
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 188 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 5,066 reviews

Our guest reviews for
Mercure Paris Porte d'Orléans Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 474 reviews
Paul Solo - 12/07/2019 AccorHotels certified review
« Quiet, clean, restful »

Despite the heatwave that caused Paris to sizzle, the Mercure was a remarkably comfortable site. The room was fastidiously cleaned, the rom service was prompt and reasonably priced. I appreciated the bottle of water in the frig' and the delivery of Nespresso capsules every morning. If there was any criticism, I would say that the scrambled eggs on the breakfast buffet were a bit underdone.

Domi Business - 08/07/2019 AccorHotels certified review

Simple

Anonymous Business - 07/07/2019 AccorHotels certified review
« Ras »

RAS

Couples - 02/07/2019 TripAdvisor review
« Fine Hotel on the outskirts »

After our 1st hotel for our week in Paris, which was to be one of the hottest on record, did not have A/C...we scrambled to find a hotel with the necessary amenities (and seriously, A/C should be a listed amenity Hotwire?!?!?!?!). We stayed at Mercure Port de Versailles to start the vacation so we knew it wasnt going to be a safe selection. Breakfast is great, everything you need and some really good fresh squeezed OJ, good streaky bacon, Nespresso, Cappuccino, great baguettes, cured meats. Only downer was the lack of cheese selection but thats being nitpicky. The best way to get to all the sites in Paris is to take the 125 Bus at the corner to the Gentile RER-B station...the go to the necessary stops you need (Denfert-Rochereau, Sant Michel-Notre Dame, Gard du Nord, etc.). Ther are some legit good places to eat withing walking distance to the hotel...Monterosso is great italian. Franprix grocery next door is a great amenity as well. No complaints about our stay.

Olga S. Business - 08/06/2019 AccorHotels certified review

No further comment.

Anonymous Business - 08/06/2019 AccorHotels certified review
« Mrs »

Enjoyed a quiet clean room. A bit disappointed by the breakfast (do not expect scrambled eggs to be. made. using powder in. a 4 star hotel) and by the reception staff (not always very friendly or efficient)

Anonymous Families - 05/06/2019 AccorHotels certified review
« Fine »

The room was clean and nice but the rooms might need a breath of freshness, especially bathrooms

Anonymous Business - 03/06/2019 AccorHotels certified review
« Problems with invoice »

The hotel is accepting to pay for the room when checking in, but they are unable to print the invoice. They offer to send the invoice by E-Mail after the stay. Today 11 days after check-out I have still no invoice for my stay over one week. According to the hotel, they sent my invoice for the room to another person. They were mixing personel data of the guests, which is really bad. Until today I only got the invoice for the room service to the correct E-Mail, which they have already provided me as print out during my stay - useless! I have got 2 reminders to rate my experience, but still no invoice for the room. I called the Hotel, still no invoice for my room...

Anonymous Business - 27/05/2019 AccorHotels certified review
« Correct »

Correct

Kathryn Families - 21/05/2019 AccorHotels certified review
« Satisfactory, room wasnt ready on arrival »

Overall stay was good, clean room. On arrival room wasnt ready so I had to sit and wait an hour to check in. I did get a complimentary drink but when room was finally ready it hadn't been restocked with tea,coffee ect.

Solo travel - 18/04/2019 TripAdvisor review
« Paris visit »

Went into room found clean and tidy , had a quick shower then out to a meeting. Back later on and when using sink in bathroom water not draining away , went to receiption to ask for a maintenance man, non available as weekend . Lady at reception very good gave me another room straight away and just across the alleyway form my original room so no hassle , all good

Ringo Solo - 17/04/2019 AccorHotels certified review
« Paris stay »

Stayed in first room clean and tidy , after shower used the bathroom sink and water did no run away. Had to leave the hotel for a meeting after returning checked sink again still blocked. Went down to reception and asked for the sink to be checked , but as weekend no one available , given new room , all okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine BONNET Guest Relation Manager

Saïd Business - 10/04/2019 AccorHotels certified review

The room was excellent but bad smell excellent breakfast as well. everything would have been perfect with out this bad smell issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive feedback and read that you liked our breakfast. I will share your comments with our team regarding your bad smell experience in your room. We are currently dealing this issue. We hope we will regain your condidence during your next stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine BONNET Guest Relation Manager

B. Business - 02/04/2019 AccorHotels certified review

Very nice staff. Reception restaurant. Comfortable room. Possible improvement. Add curtain to shower. Increase time of restaurant service for international customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine BONNET Responsable expérience client

Maria Business - 17/02/2019 AccorHotels certified review
« Satisfied with service »

Very convenient location, close to the office. Reception was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine BONNET Responsable expérience client

Anonymous Business - 24/01/2019 AccorHotels certified review
« Correct »

-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine BONNET Responsable expérience client

De B. Business - 21/01/2019 AccorHotels certified review
« Satisfied but can be improved »

I like very much the breakfast @ MERCURE. this is a very good point. However, this is the second time that I remark it smells really not good in the rooms corridor and especially in the room where is smells not good at all in the bathroom. there are pipe odors or odors of evacuations. the rest is perfect. but it highly impact the overall experience in MERCURE.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. D, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. Thank you for your feedback regarding the quality of our breakfast, we are delighted to read that you enjoyed it! Regarding your room odor experience, know that we now have identify the problem and solve it. We really apologize for the inconvenience. Thank you for your sympathy. We hope to see you again soon! :) Sincerely, Marine BONNET Guest Relations Manager

Anonymous Business - 19/01/2019 AccorHotels certified review
« Correcte »

Personnel aimable serviable

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Madame J, Nous avons bien pris en compte votre retour à la suite de votre séjour et espérons vous satisfaire à 100% lors de votre prochain séjour. Merci pour votre fidélité et à bientôt, Marine BONNET Responsable expérience client

David Business - 18/01/2019 AccorHotels certified review
« Not impressed »

Upon checking in, found that my room was smelling perhaps from a burst toilet pipe somewhere. Called reception and was told they're sending someone up... After waiting awhile, I decided to checkout of the room and went to Reception myself. I was told they forgot I called. They checked me into another room but for the amount paid, I still couldn't place the value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. I am sorry that your experience in your room was disappointing because of the smell; please allow me to express my sincerest apologies. Please be sure that your satisfaction is our priority! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine BONNET Guest Relations Manager

Lp G. Couples - 08/01/2019 AccorHotels certified review
« Good Service, Some Renovation necessarz »

The stay was overall satisfying. The positives are: -Helpful reception staff -Good access to inner part of Paris, without having the room cost of inner part hotels -Very good cleaning of the rooms, cleaning staff went out of its way to help us on one day, did not expect that -Large rooms with good bathrooms Neutral: -Heating was working, but slow -The entrance floor was in an appropiate condition Negatives: -No shower in the bathroom, tub was inconvenient -Much of the furniture in the room had at medium to strong signs of use -The overall condition of the room floors was below average, renovation would improve the feel

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. G, Thank you for your detailed feedback that allows us to improve every day. Rest assured that we will communicate these to all services. For information, we are renovating the hotel progressively to improve this general impression Sincerely, Marine BONNET Guest Relations Manager

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