Hotel - Mercure Paris Porte de Versailles Expo Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte de Versailles Expo Hotel

3.5/5 1,047 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30
  • Snack & beverage machine

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Dear Customers, from 15/04/19 we are undertaking a major renovation program. Work is done during the day, there will be no noise 7pm to 9am, nor on sundays. Our teams are available for any information.

Hotel location

Companies and event centres nearby

Company

JONHSON JONHSON5 km / 3.11 mi
YVES ROCHER5 km / 3.11 mi

Congress centre

PARIS EXPO0.1 km / 0.06 mi

Exhibition centre

PARIS EXPO0.1 km / 0.06 mi

Your meetings and events

From a training day to a residential seminar, we offer a tailor-made service for all your events.More than 7500 sq. ft (700 m²) of meeting space equipped with the latest technology is on hand to make your event a success.

Mercure Paris Porte de Versailles Expo Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON DES ECHANSONS 6 m2 2 m 0 0 8 0 0
RIVOLI 18 m2 2 m 10 0 10 0 10
BRETEUIL 25 m2 2 m 15 0 12 0 10
CAPUCINES 25 m2 2 m 15 0 12 0 10
FOCH 25 m2 2 m 15 0 12 0 12
HAUSSMANN 25 m2 2 m 15 0 12 0 12
INVALIDES 25 m2 2 m 15 0 12 0 12
KLEBER 25 m2 2 m 15 0 12 0 12
OPERA 25 m2 2 m 15 0 12 0 12
WAGRAM 25 m2 2 m 15 0 12 0 12
COURCELLES 30 m2 2 m 30 17 0 22 22
VENDÔME 35 m2 2 m 0 0 16 0 0
MALESHERBES 36 m2 2 m 25 17 17 21 22
MATIGNON 36 m2 2 m 25 17 17 21 22
MONTAIGNE 50 m2 2 m 40 23 23 28 33
ELYSÉES 1,2,3 OU 4 86 m2 3 m 80 35 60 60 55
ELYSEES 1+2 / OU / ELYSEES 3+4 172 m2 3 m 140 65 65 100 115
ELYSEES 1+2+3 / OU / 2+3+4 258 m2 3 m 200 0 0 160 190
ELYSEES 1+2+3+4 350 m2 3 m 280 0 0 200 235
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • High speed transmission line
    • Hotel connected to conv. centre
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, soundproofed and air-conditioned rooms. Choose the Privilege Room for added comfort. For family vacations, our Junior Suites have 2 separate areas and can accommodate up to 4 people. For business trips, enjoy the lounge area.We also have suites for added comfort.

  • 388 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Data port in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 4,981 reviews

Our guest reviews for
Mercure Paris Porte de Versailles Expo Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,047 reviews
Raghuveer P. Families - 12/08/2019 AccorHotels review
« OK »

We were asked to wait for more than half an hour when we arrived after a long train travel. In fact we arrived 1 hour later than check-in time Q 4pm. This was way below expectation especially if one is a Mercure member. Also when compared to service by staffs in Mercure India, the staffs here are very cold and do not help with any further information. Ex: Can I buy train tickets here? (Reply) No! The gallery leading towards rooms was smelling.

Madhu Families - 09/08/2019 AccorHotels review
« Memorable Experience! »

The experience was good and he staff were very courteous! Thanks.

Sam A. Business - 20/07/2019 AccorHotels review
« Lost Property Service could be improved »

I stayed here a month after a previous stay where I left behind items in my room, upon inquiry at the front desk there I was informed that the items were not in the lost property; also the hotel did not reply to an email sent via the accor website, the lost property service could be improved.

Business - 20/07/2019 TripAdvisor review
« Lost Property could be improved. »

I stayed in this hotel a month after a previous stay and I had hoped to collect items left behind in room from the previous trip, however the lost property service did not meet expectations. Also the hotel did not respond to an email sent via the accor website regarding the matter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I'm so sorry about this comment because we found your lost property . We have just sent you an email to have your informations. Best regards,

Stephen Business - 16/07/2019 AccorHotels review
« Cosy hotel, cold staff »

Probably its cultural difference. I find the staffs not as welcoming compare to my other hotels I've been to. The responses to queries are not as enthusiastic and often it's just 1 liner reply. Last but not least, I have paid for hotel during booking in June, but was made to pay again upon check-in. However managed to get to refund before checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

R. Business - 14/07/2019 AccorHotels review
« Ras »

Ras

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Porte de Versailles Expo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur R., en l’expression de nos sentiments les meilleurs. Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Thierry B. Business - 13/07/2019 AccorHotels review

Booked a room for 2 nights, on Saturday , cancelled the reservation on Monday and have been charged more 408€.

Anaïs Business - 12/07/2019 AccorHotels review
« POT DE DEPART INES »

Equipe commerciale au top !

Our hotel has responded to the review
Our hotel has responded to the review

Hahahaha! Je viens seulement de voir ton message! Je leur passe le message :) Bonnes vacances!! Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Megan Families - 03/07/2019 AccorHotels review
« A comfortable stay but the hotel is under construction »

Spent two nights just sleeping and having breakfast at the hotel. It was ideal for our needs but the rooms are dated. The hotel is currently under renovation so doesn’t look great when you walk in and wasn’t warned about that when booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan Alice B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Christian Families - 28/06/2019 AccorHotels review
« Nice Haven »

Clean, good air conditioning, great breakfast. Stayed in family room with my wife and 10yr old son.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Anonymous Business - 17/06/2019 AccorHotels review
« Excellent place to stay »

I slept very well, quiet room, spacious bathroom, good shower. Really impressed with the anti plastic efforts- shower gel on wall, cardboard cups for hot drinks and cardboard straws. Would be nice to replace plastic glasses in bathroom. Polite efficient staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Ross M. Business - 07/06/2019 AccorHotels review
« Thoroughly enjoyed staying at the hotel »

Thoroughly enjoyed staying at the hotel. Every single member of staff I came across were extremely professional and a credit to the hotel. The only reason why I marked the score 9 and not 10 was that I found the rooms a little hot and I was not fully able to resolve the slight issue through the air-conditioning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Anonymous Families - 27/05/2019 AccorHotels review
« Adequate »

Staff was polite, accommodations were okay, nothing special. Hotel was a distance from the event we came for (not hotel's fault)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Rothpan, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Bent A. Solo - 19/05/2019 AccorHotels review
« Another perfect stay at my favourite hotel in Paris »

A frequent visitor to Paris, I've been a returning guest at this hotel for 15+ years. Need I say more?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bent A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Redo Families - 29/04/2019 AccorHotels review
« Not that much »

Bottled water apparently a treasure for the hotel that of 3 nights we stayed, we got only 1 bottle for the first night. For the remaining day, somehow housekeeping did not put any in the fridge. We asked the front desk, a bit ‘conversation’ which impressed that they must had put it one and we need to pay if we wish for the next bottles. I did not want more hassle on the next day. So we stocked some 1,5 liter bottled water we bought from carrefour located pretty close to the hotel. I wish that they comply to their own standard of procedure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Redo F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the renewal of bottles of Evian, they must be renewed in the recouches for individual customers. It is an oversight on the part of the service floors that should have been compensated by the reception. We are sincerely sorry for this mistake. Know that we have recalled the quality standards put in place to our teams. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

R. Families - 22/04/2019 AccorHotels review
« Great Value and Well Looked after »

I visited the hotel taking my boys for their first trip to Paris and the hotel put us in a great room that could sleep all three of us - a great relief!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brown R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Tsuba Business - 20/04/2019 AccorHotels review
« Not worth the money »

Worst four star hotel I have ever stayed. With the cost per nite being charged amenities in the room does not cut it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe MARCHAND Directeur Général Hôtel Mercure Paris Porte de Versailles Expo

Sharon Families - 17/04/2019 AccorHotels review
« Great hotel and location »

Excellent hotel, facilities were great and location perfect !!! The lady at breakfast sadly let us down. We asked if we could have a breakfast to go (take on the train) for myself as I was running the Paris marathon and she raised her voice more than once in front of other guests saying you have to eat breakfast here!!!! I explained I had already asked reception who said it would be ok but she continued to embarrass us in front of our children ! I didn’t eat breakfast even though I had paid for it. Next day the same lady was at breakfast and I looked forward to sampling the boiled eggs and bacon but the eggs were uncooked and the bacon pale and cold. They apologised and made fresh eggs stating they would be done in 5 mins but instead it was 25 mins! Again the eggs were the same and not cooked at all. Another apology but we had to leave to avoid traffic so again myself and eldest son didn’t eat ! Disappointing service and attitude at breakfast. If it wasn’t for this I would certainly give 10 marks overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We noted that the negatives of your returns concerned breakfast. That's why we had a conversation with the chef, to whom we explained that the behaviors you shared with us did not reflect the quality of service usually offered, and we reminded them of the quality standards in place. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Again, we offer our sincere apologies for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Isaac Solo - 10/04/2019 AccorHotels review
« Did not live up to expectations for a 4 star hotel. »

I was not satisfied with the room. The TV in the room did not work properly and the HDMI port was broken. This was very disappointing and I will not be staying at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isaac S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Know that a technician has intervened in the room to solve problems on the television. Also, we apologize for the confusion and misunderstanding about your booking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Matthew A. Business - 10/04/2019 AccorHotels review
« Good experience, friendly staff, good location for exhibition »

Lovely staff, hotel bar nice and breakfast good quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

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