Hotel - Mercure Paris Porte de Versailles Expo Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Porte de Versailles Expo Hotel

3.5/5 1,059 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30
  • Snack & beverage machine

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Dear Customers, from 15/04/19 we are undertaking a major renovation program. Work is done during the day, there will be no noise 7pm to 9am, nor on sundays. Our teams are available for any information.

Hotel location

Companies and event centres nearby

Company

JONHSON JONHSON5 km / 3.11 mi
YVES ROCHER5 km / 3.11 mi

Congress centre

PARIS EXPO0.1 km / 0.06 mi

Exhibition centre

PARIS EXPO0.1 km / 0.06 mi

Your meetings and events

From a training day to a residential seminar, we offer a tailor-made service for all your events.More than 7500 sq. ft (700 m²) of meeting space equipped with the latest technology is on hand to make your event a success.

Mercure Paris Porte de Versailles Expo Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON DES ECHANSONS 6 m2 2 m 0 0 8 0 0
RIVOLI 18 m2 2 m 10 0 10 0 10
BRETEUIL 25 m2 2 m 15 0 12 0 10
CAPUCINES 25 m2 2 m 15 0 12 0 10
FOCH 25 m2 2 m 15 0 12 0 12
HAUSSMANN 25 m2 2 m 15 0 12 0 12
INVALIDES 25 m2 2 m 15 0 12 0 12
KLEBER 25 m2 2 m 15 0 12 0 12
OPERA 25 m2 2 m 15 0 12 0 12
WAGRAM 25 m2 2 m 15 0 12 0 12
COURCELLES 30 m2 2 m 30 17 0 22 22
VENDÔME 35 m2 2 m 0 0 16 0 0
MALESHERBES 36 m2 2 m 25 17 17 21 22
MATIGNON 36 m2 2 m 25 17 17 21 22
MONTAIGNE 50 m2 2 m 40 23 23 28 33
ELYSÉES 1,2,3 OU 4 86 m2 3 m 80 35 60 60 55
ELYSEES 1+2 / OU / ELYSEES 3+4 172 m2 3 m 140 65 65 100 115
ELYSEES 1+2+3 / OU / 2+3+4 258 m2 3 m 200 0 0 160 190
ELYSEES 1+2+3+4 350 m2 3 m 280 0 0 200 235
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • High speed transmission line
    • Hotel connected to conv. centre
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, soundproofed and air-conditioned rooms. Choose the Privilege Room for added comfort. For family vacations, our Junior Suites have 2 separate areas and can accommodate up to 4 people. For business trips, enjoy the lounge area.We also have suites for added comfort.

  • 388 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Data port in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 5,096 reviews

Our guest reviews for
Mercure Paris Porte de Versailles Expo Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,059 reviews
Outis N. Business - 07/10/2019 AccorHotels review
« Perfect location next to Expo Porte de Versailles »

Nice room, very clean. Only minor disturbance by ongoing renovation works (short interruption of hot water in shower - 30 sec? and minimal amount of noise). Cleaning staff and bar people very friendly. Breakfast: all I want. Received text message that room was ready upon arrival, but it wasn't. Reception desk offered a drink, that is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bart N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Branka Solo - 29/09/2019 AccorHotels review

Very clean, pleasent i elegant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Branka R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Mona Business - 29/09/2019 AccorHotels review
« Not worth the money »

If the hotel was not so conviniently located next to the Exhibition Center, I would not go back there. Don't know about the renovated rooms, but the old ones are pretty run down, old fashioned and dirty. Horrible soundproofing, tiny windows, almost no toiletries available in the rooms, unefficient hair dryer, etc.

Ilona Business - 28/09/2019 AccorHotels review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilona T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Adrian Business - 24/09/2019 AccorHotels review
« Very pleasant and functional »

Accommodating and pleasant. Nothing to complain about but nothing memorable to write home about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Apprenez à prononcer Our hotel started in April a complete renovation of the hotel and we hope to welcome you soon in a fully refurbished establishment. Works that will allow us to offer comfort and quality of service that we do not doubt, will fully meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Business - 23/09/2019 TripAdvisor review
« Stay During EAS 2019 »

the reception and service upon arrival was complete. Correct information, fast and friendly. Privelege room was nice and clean. Breakfast was correctly priced and contained all necessities. Check out quick and correct. Will certainly consider staying in this hotel during another visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks a lot for sharing your expérience with us. I'am very happy that you loved and enjoyed your room, the staff and the breakfast. It will be a pleasure to welcome you again. Best regards,

Anonymous Business - 15/09/2019 AccorHotels review
« Worn out, sad property needs total remodel »

Dirty, worn out, soiled. Would never consider again and I will avoid the brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We also inform you that renovations, necessary, have started since April 15, 2019. What is useful is to offer you a comfort and quality of service that are not related, which corresponds to your expectations. We expect to discover our establishment totally refurbished !! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

K. E. Friends - 14/09/2019 AccorHotels review
« disaster-very negative experience-the wosrt hotel i have ever visited »

· The hotel staff were impolite. They were opening the door of the room without knocking and when we asked them to come later in order to clean the room, as we were still there, they shouted that we have to get out of the room, because it is not their duty to come later. It is the first time that I come across such a behaviour. Moreover, during the first day of our stay there, the toilet flush did not work and there was water coming from the toilet, each time we used the toilet. We informed the hotel staff about that just after the check in and we left the room. They told us that they would fix it. We came back in the room about 5-6 hours later and the hotel staff did not inform anyone, the situation was the same. We told the hotel staff and they told us that they forgot to fix the problem and that they would fix it the following day!!! which actually means that we could not use the toilet at all for that day... !!After arguing with them, they let us move to another room, as there was a cancellation. Another negative aspect of the hotel is the fact that it is really difficult to find them on the phone if you need something and it takes them many days before they respond to your e-mail. I would think more than twice before staying at that hotel again and it certainly is not worth the money that you need to pay! I am sure that there are better options to stay in Paris, in which you would need to pay less, but you will for sure have a toilet.

Di D. Business - 13/09/2019 AccorHotels review
« Warm welcome, very nice room »

The staff was very kind, both at the reception and at the restaurant. I appreciated the presence of security staff at the entrance of the hotel. The room was very well equipped and the bed very confortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paola Di D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Caroline L. Business - 11/09/2019 AccorHotels review

The room had no shampoo or conditioner, I asked for extra blanket and they never brought it, needed an iron and they were all out, when I asked again I was asked to leave a deposit which seemed ridiculous since they had my credit card and I wasn’t about to steal an iron.

Anonymous Business - 10/09/2019 AccorHotels review
« Quite ok »

During a congress it is very important to you have an iron and and ironing board in the room for Congress clothing. As important is to have a efficient hair dryer. Your hotel did not have either of those. The iron and ironing board were available at the reception upon request, but I had to take them to my room self. The breakfast was ok. The hotel has not yet returned the 200€ deposit to my credit card, which is annoying.

Sandra Business - 06/09/2019 AccorHotels review

It was very nice. Confortable and clean room, good breakfast. The only negative point was the TV - pratically all the channels where french channels. I only found one channel in English - BBC News - which is not enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristina Maria, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Yaz Families - 05/09/2019 AccorHotels review
« We were happy to stay with your hotel. »

It's very clean and cozy. It's also very close to the convention center.

Our hotel has responded to the review
Our hotel has responded to the review

Yasushi S. 様 この度は、Hôtel Mercure Paris Porte de Versailles Expo でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Catherine K. Business - 05/09/2019 AccorHotels review
« Below average for customer service »

Room was satisfactory . Early check in was very appreciated . Some staff did not speak English at all making communication difficult. Service in restaurant was slow and on many days no service at all you needs to go to bar and request service. I was charged for 6 nights stay although I only stayed 5 nights due to an error in booking date made at the time of booking and despite telling front desk on check in that the departure date was wrong they refused to change it and insistiez on charging for the 6 nights despite the fact that I left after 5 nights ! I requested to speak to a manger but none available !

Raghuveer P. Families - 12/08/2019 AccorHotels review
« OK »

We were asked to wait for more than half an hour when we arrived after a long train travel. In fact we arrived 1 hour later than check-in time Q 4pm. This was way below expectation especially if one is a Mercure member. Also when compared to service by staffs in Mercure India, the staffs here are very cold and do not help with any further information. Ex: Can I buy train tickets here? (Reply) No! The gallery leading towards rooms was smelling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raghuveer P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Madhu Families - 09/08/2019 AccorHotels review
« Memorable Experience! »

The experience was good and he staff were very courteous! Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madhusudan K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Sam A. Business - 20/07/2019 AccorHotels review
« Lost Property Service could be improved »

I stayed here a month after a previous stay where I left behind items in my room, upon inquiry at the front desk there I was informed that the items were not in the lost property; also the hotel did not reply to an email sent via the accor website, the lost property service could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We gave you an answer on Tripadvisor following your message. I still allow myself to come back to you to make sure that your razor has been sent back to you. Once again, we apologize and confirm that our lost property service is going to be improved. Have a nice day! Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Business - 20/07/2019 TripAdvisor review
« Lost Property could be improved. »

I stayed in this hotel a month after a previous stay and I had hoped to collect items left behind in room from the previous trip, however the lost property service did not meet expectations. Also the hotel did not respond to an email sent via the accor website regarding the matter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I'm so sorry about this comment because we found your lost property . We have just sent you an email to have your informations. Best regards,

Stephen Business - 16/07/2019 AccorHotels review
« Cosy hotel, cold staff »

Probably its cultural difference. I find the staffs not as welcoming compare to my other hotels I've been to. The responses to queries are not as enthusiastic and often it's just 1 liner reply. Last but not least, I have paid for hotel during booking in June, but was made to pay again upon check-in. However managed to get to refund before checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

R. Business - 14/07/2019 AccorHotels review
« Ras »

Ras

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Porte de Versailles Expo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur R., en l’expression de nos sentiments les meilleurs. Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

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