Hotel - Novotel Château de Maffliers
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Novotel Château de Maffliers Hotel

3.5/5 1,145 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Indoor heated pool
  • Well-being
    • Sauna
    • Solarium
  • Outdoor playground for children
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Badminton
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Horse riding (Paying)
    • Jogging track
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

3M24 km / 14.91 mi AIRBUS24 km / 14.91 mi ARPEGE10 km / 6 mi DAEWOO24 km / 14.91 mi DHL24 km / 14.91 mi FEDERAL EXPRESS16 km / 9.94 mi PEUGEOT22 km / 13.67 mi SPIE29 km / 18.02 mi VYGON14 km / 8.7 mi
ADP25 km / 15.53 mi AIRFRANCE23 km / 14.29 mi BOEING25 km / 15.53 mi DEMO INJECTION11 km / 6.84 mi FAURECIA24 km / 14.91 mi L'OREAL19 km / 11.81 mi SAGEM20 km / 12.43 mi VOLKSWAGEN21 km / 13.05 mi

Exhibition centre

LE BOURGET25 km / 15.53 mi VILLEPINTE30 km / 18.75 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Château de Maffliers Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CATALPAS 1 30 m2 3 m 20 10 10 12 0
CATALPAS 2 30 m2 3 m 20 10 10 12 0
LES TILLEULS 1 35 m2 3 m 25 14 15 20 0
LES TILLEULS 2 35 m2 3 m 25 14 15 20 0
LES FRESQUES 40 m2 4 m 0 0 0 0 28
LES CHARMES 40 m2 3 m 20 12 16 14 0
LES HETRES POURPRES 42 m2 4 m 25 15 18 20 0
LES ORMES 52 m2 3 m 30 20 22 25 0
CATALPAS 1&2 60 m2 3 m 40 20 20 24 0
LES CHATAIGNIERS 70 m2 3 m 60 20 25 50 48
LES TILLEULS 1&2 70 m2 3 m 50 28 30 40 0
LES ERABLES 80 m2 3 m 60 35 40 50 40
LES CHENES 1 90 m2 3 m 70 30 40 60 55
LES CHENES 2 90 m2 3 m 70 40 40 60 55
LES CEDRES 180 m2 3 m 150 40 50 80 120
LES CHENES 1 & 2 180 m2 3 m 160 50 100 130 140
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.All Novotel rooms are bright, peaceful, not overlooked and offer free WIFI.

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 99 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 3,927 reviews

Our guest reviews for
Novotel Château de Maffliers

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,145 reviews
Jake Couples - 11/09/2019 AccorHotels review
« Not as a Novotel should be »

Nice location, but a couple of unacceptable things for a Novotel. First of all, as a Gold member we have the right to an upgrade if available. We had to ask, and the answer was that they had to look into it, but not know, maybe in the evening (considering we were staying one night... not very useful). Then, as many other guests, we were horrified by the fact that the room was extremely cold. We were told at reception that they refused to put on the heating as it was only September... Absolutely ridiculous considering the cold temperatures outside. The room must have been at 16 degrees at best. Nobody seems to care much about the customer, which for a hotel business is quite strange...

Ann-marie C. Couples - 10/09/2019 AccorHotels review
« Rooms and facilities need updating »

The bedroom smelt of drains and that's probably because they were blocked ? Water in the bathroom didn't drain away easily. No iron in the room although reception did provide one on asking. This hotel does not merit it's four stars, I have stayed in better Ibis hotels !! Limited choice at breakfast, again most 4 star hotels have a much better spread. This was the second we stayed at this hotel but there will not be a third !

Anonymous Business - 10/09/2019 AccorHotels review
« Not good »

We arrived to find our booking was not on the system despite having received email confirmation; 2 rooms, 2 adults. Thankfully there were available rooms. My room smelt of cigarettes which I think was travelling through the A/C unit???? My colleague had to change rooms twice as the allocated rooms were under renovation. Eventually we went over to the restaurant for dinner; after the meal we were unable to book the meal to our rooms as the booking in procedure had not been completed correctly and no credit had been asked for!

M Friends - 28/08/2019 AccorHotels review
« location has huge potential but rooms smelt of damp, food average and service mixed. »

The location and buildings have huge potential to make it an amazing hotel. There are some nice details like the flowers on the front of the reception building but it mostly looks like its been half done. The rooms had a funny musty smell and were quite damp. The food was average and while some some staff were good, others really couldn't be bothered.

Jepp Families - 27/08/2019 AccorHotels review
« Really good but could have been better »

Lovely hotel & grounds. Room was very comfortable. Bar service incredibly slow & sometimes quite rude. No obvious management around the hotel. Everything else was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEPP B., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

Nick H. Couples - 27/08/2019 AccorHotels review
« Nicholas H. »

Unhelpful staff,terrible service in bar and restaurant areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK H., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

Bb Families - 26/08/2019 AccorHotels review
« Nice and quite place near Paris »

Na

Our hotel has responded to the review
Our hotel has responded to the review

Dear BAREND B., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Kate B. Couples - 26/08/2019 AccorHotels review
« No No manager Visible during a busy weekend and staff not interested or unable to cope. staff »

This was the worst Novotel J have stayed in. Asked for a non smoking rom yet bedroom smelt strongly of cigarette smoke. Service on the terasse was appalling- 30 mins to get a drink. Ran out of chips and St Emilion wine. Pate served without bread Rom still not made at 6pm and general shortage of staff especially someone in charge

Ummu Families - 25/08/2019 AccorHotels review
« Very pleasant stay in a calm and beautiful setting »

Very pleasant hotel. Clean rooms, friendly staff and beautiful surroundings, though some areas need fixing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear UMMU A., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

K.k. A. O. V. D. P. Families - 24/08/2019 AccorHotels review

Always lovely I enjoy staying in your hotel and the surroundings just simply loveable. This was our sixth time staying with you . We did had some minor problems like our key card was not active throughout the stay we had to daily activate it . Housekeeping keep on forgetting koffie melk en sugar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KANYA K., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Cindy B. Couples - 20/08/2019 AccorHotels review
« Efforts need to be done »

The staff was always very helpful and friendly however, we think that the hotel has potential for more entertaining activities for the guests. Taking into consideration that you are in the middle of nowhere this point could be improve. Also, despite the good food and variety of the restaurant the place itself could be renovated in order to be more attractive and tourists would appreciate a taste of french cuisine. Regarding the rooms, there is a strong carpet smell.

Ricardo A. Families - 20/08/2019 AccorHotels review
« Weekend with the family »

The hotel is very beautiful in a wonderful natural landscape.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICARDO A., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

Jacqueline Couples - 19/08/2019 AccorHotels review
« Rooms fine, but don!t eat dinner here. »

We were warmly welcomed and our room was spacious and comfortable. We wanted to use the bikes and the staff unlocked and told us to take the 2 best ones. However the bikes were in poor condition. My bike was actually a childs bike so even with the seat raised as high ad possible I was still eating my knees when I pedaled. My husband and poor tires and breaks. We quickly returned the bikes. We had made a reservation for dinner as advised by staff. The menu was terrible, all over the place and made little sense if one is trying to put together a full meal. Everything we ordered including the wine was inedible. The staff was disinterested and even forgot a salad we had ordered, the dining room was dismal and in need of repair as is the entire chateau and the grounds. On a plus note, Breakfast in the hotel was delicious. The staff helpful and the breakfast room attractive. This lodging does not live up to the reputation of a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUELINE H., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Henk V. Families - 19/08/2019 AccorHotels review
« The renovators made a lot of noise waking us up »

This is a great hotel in a beautiful setting. But we did not like that we were woken up by the noise produced by the workers renovating the rooms around us. Could this not have been postponed? Also the electricity was suddenly cut off so we needed to use another room to shower and dress. Last but not least the proposed breakfast option of coffee and a croissant at the restaurant did not seem to be possible when we arrived. Good hotel with top price quality, hampered by the renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENK V., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Anonymous Families - 17/08/2019 AccorHotels review
« Lovely location, friendly staff »

We had an enjoyable stay at the hotel. The rooms were well-equipped and we had a lovely view over the park. We didn't eat in the restaurant or use the swimming pool so I can't comment on those. The pool table in the bar area could do with some restoration and new needs new cues, but it's great for the children to have a choice of activities on-site (swimming pool, badminton, table tennis, pétanque...). Breakfast was okay, though I couldn't understand why the scrambled eggs were cold. Compared with other Novotel hotels I've stayed in, there were less hot food and fresh fruit choices. Great location for Parc Asterix, Chantilly and Paris. There was a bit of a mix-up with the invoice - you'd overcharged me. The system of fast checkout/invoice by email obviously doesn't allow customers to check this before leaving, so I had to phone twice and send an email. I have now received a new invoice and will hopefully get my refund in the next few days. Overall, we were satisfied with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICKY G., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Family - 17/08/2019 TripAdvisor review
« Lovely setting and friendly staff »

We had an enjoyable 3 night stay at the Chateau de Maffliers. The staff are very friendly and our two rooms well-equipped and very clean. The hotel is well situated for Chantilly Castle, Parc Asterix, and, of course, Paris. The castle itself is currently undergoing renovations, but this wasn't a problem for us. We didn't use the swimming pool or restaurant so I can't comment on these. The bar has a pool table which could do with restoring. There are attractive seating areas outside as well as table tennis, badminton and petanque, so plenty of activities to occupy the children. Breakfast was okay, though it was a bit strange that the scrambled eggs were cold each morning. Overall an enjoyable stay.

M. R. Families - 14/08/2019 AccorHotels review
« Very nice property. Enjoyed everything, but food service could be greatly improved. »

Only complaint is the bright lighting, incoherent menu and brusque wait staff in the dining room. If you can improve that experience you'd have a perfect place.

Paul M. Friends - 07/08/2019 AccorHotels review
« Aweful! »

As a Platinum Member of Accor I do expect certain treatment, this has certainly not been the case upon my arrival, no recognition of my status, no welcome amenity in the room, no assistance with luggage where we were left to struggle ... I do realise your property is a Novotel thus 3 star but certainly would expect more from any branded property! However, my main dissatisfaction has mainly been regarding the below: - we have paid for 2 rooms for 3 nights here to spend a memorable time with our friends and to celebrate a 50th birthday - they too have of course paid for rooms here at the same time - Saturday morning we booked a 7 seater taxi to take us to a restaurant for the birthday celebration dinner for 8.15pm ... at 8.25pm the taxi was not here so the gentleman at Reception called - there had been a mistake with the booking, the taxi had been booked for 10.15pm!! Your staff then tried to find an alternative but there were NO taxis available, I ended up having to take my car illegally with 6 people to the restaurant to try to save the evening - we arrived 30 minutes late and already everybody stressed and not in good spirit! - Obviously I left my car there for the night .. we managed to get Mr. Christian to pick us up ... he was late of course! Then when we questioned him about the booking he was adamant it was the hotel's fault - he said that it happens all the time!! When we arrived back at the hotel he then charged us 60 Euro for the trip!! We were amazed and angry, both at his charge and at the hotel who should have informed us that a taxi may be so expensive ... your colleagues this morning have told me it should have been no more than 40 Euro at most! - Finally, to end the celebration evening which had been a disaster we wanted to have a last drink at the hotel ... it was just before midnight - the girl on Reception told us the Bar closes at midnight and it should be fine ... we then headed over to the Bar and arrived and 1 minute past .. our friend has MS and is walking with walking sticks so we could not run .... the Bar Man then told us the Bar was closed!!!! I explained it was a celebration, we had had a difficult evening and that our friend is Disabled, he basically told us "tough" .. the Bar is closed!!! - After struggling back to the hotel I then asked Reception if we could order a drink via Room Service instead ... she told me Room Service closed at Midnight!!! Why could she not have explained that the first time whilst we were there before midnight, we could have ordered room service directly!! So to end a disastrous evening we could not even get a final drink to relax and celebrate ... as we all know, timings in hotels are flexible, especially on special occasions! - Of course yesterday I had to go back to pick up my car - another 20 Euro expense via Uber! As you can see, what was meant to have been a wonderful birthday celebration weekend turned into a disaster ... mainly due to the Hotel and staff actions ... not at all what is expected from an Accor branded hotel! Finally, our last dinner last night in the restaurant also turned into a complete disaster - the Pad Thai ordered by 2 guests came without all the ingredients it was meant to have - when they complained they were told that the kitchen had run out of vegetables, coriander, peanuts ... why did they then decide to serve just plain noodles to the guests??? Nothing was offered in terms of complimentary wine etc apart from a digestive, 2 of our party went without dinner at all ... absolutely ridiculous!

J. Couples - 06/08/2019 AccorHotels review

First night was awful, hottest day in France and no working AC. When asked at the reception, nothing could be done to help. Following times were better after moving us. Hôtel was nice, and staff helpful. Hard to access the place without a car.

Tim G. Families - 04/08/2019 AccorHotels review
« Another good stay »

I had another good stay at Maflier and the refurbishment of the reception area and breakfast room was excellent. The only down side is that the Air Conditioning was not working! I was offered another room which was cooler but still no air con.

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