Hotel - Novotel Château de Maffliers
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Novotel Château de Maffliers Hotel

3.5/5 1,139 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Indoor heated pool
  • Well-being
    • Sauna
    • Solarium
  • Outdoor playground for children
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Badminton
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Horse riding (Paying)
    • Jogging track
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 16 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

3M24 km / 14.91 mi AIRBUS24 km / 14.91 mi ARPEGE10 km / 6 mi DAEWOO24 km / 14.91 mi DHL24 km / 14.91 mi FEDERAL EXPRESS16 km / 9.94 mi PEUGEOT22 km / 13.67 mi SPIE29 km / 18.02 mi VYGON14 km / 8.7 mi
ADP25 km / 15.53 mi AIRFRANCE23 km / 14.29 mi BOEING25 km / 15.53 mi DEMO INJECTION11 km / 6.84 mi FAURECIA24 km / 14.91 mi L'OREAL19 km / 11.81 mi SAGEM20 km / 12.43 mi VOLKSWAGEN21 km / 13.05 mi

Exhibition centre

LE BOURGET25 km / 15.53 mi VILLEPINTE30 km / 18.75 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Château de Maffliers Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CATALPAS 1 30 m2 3 m 20 10 10 12 0
CATALPAS 2 30 m2 3 m 20 10 10 12 0
LES TILLEULS 1 35 m2 3 m 25 14 15 20 0
LES TILLEULS 2 35 m2 3 m 25 14 15 20 0
LES CHARMES 40 m2 3 m 20 12 16 14 0
LES FRESQUES 40 m2 4 m 0 0 0 0 28
LES HETRES POURPRES 42 m2 4 m 25 15 18 20 0
LES ORMES 52 m2 3 m 30 20 22 25 0
CATALPAS 1&2 60 m2 3 m 40 20 20 24 0
LES CHATAIGNIERS 70 m2 3 m 60 20 25 50 48
LES TILLEULS 1&2 70 m2 3 m 50 28 30 40 0
LES ERABLES 80 m2 3 m 60 35 40 50 40
LES CHENES 1 90 m2 3 m 70 30 40 60 55
LES CHENES 2 90 m2 3 m 70 40 40 60 55
LES CEDRES 180 m2 3 m 150 40 50 80 120
LES CHENES 1 & 2 180 m2 3 m 160 50 100 130 140
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.All Novotel rooms are bright, peaceful, not overlooked and offer free WIFI.

  • 99 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 99 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 3,858 reviews

Our guest reviews for
Novotel Château de Maffliers

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,139 reviews
Cindy B. Couples - 20/08/2019 AccorHotels review
« Efforts need to be done »

The staff was always very helpful and friendly however, we think that the hotel has potential for more entertaining activities for the guests. Taking into consideration that you are in the middle of nowhere this point could be improve. Also, despite the good food and variety of the restaurant the place itself could be renovated in order to be more attractive and tourists would appreciate a taste of french cuisine. Regarding the rooms, there is a strong carpet smell.

Ricardo A. Families - 20/08/2019 AccorHotels review
« Weekend with the family »

The hotel is very beautiful in a wonderful natural landscape.

Jacqueline Couples - 19/08/2019 AccorHotels review
« Rooms fine, but don!t eat dinner here. »

We were warmly welcomed and our room was spacious and comfortable. We wanted to use the bikes and the staff unlocked and told us to take the 2 best ones. However the bikes were in poor condition. My bike was actually a childs bike so even with the seat raised as high ad possible I was still eating my knees when I pedaled. My husband and poor tires and breaks. We quickly returned the bikes. We had made a reservation for dinner as advised by staff. The menu was terrible, all over the place and made little sense if one is trying to put together a full meal. Everything we ordered including the wine was inedible. The staff was disinterested and even forgot a salad we had ordered, the dining room was dismal and in need of repair as is the entire chateau and the grounds. On a plus note, Breakfast in the hotel was delicious. The staff helpful and the breakfast room attractive. This lodging does not live up to the reputation of a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUELINE H., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Henk V. Families - 19/08/2019 AccorHotels review
« The renovators made a lot of noise waking us up »

This is a great hotel in a beautiful setting. But we did not like that we were woken up by the noise produced by the workers renovating the rooms around us. Could this not have been postponed? Also the electricity was suddenly cut off so we needed to use another room to shower and dress. Last but not least the proposed breakfast option of coffee and a croissant at the restaurant did not seem to be possible when we arrived. Good hotel with top price quality, hampered by the renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENK V., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Anonymous Families - 17/08/2019 AccorHotels review
« Lovely location, friendly staff »

We had an enjoyable stay at the hotel. The rooms were well-equipped and we had a lovely view over the park. We didn't eat in the restaurant or use the swimming pool so I can't comment on those. The pool table in the bar area could do with some restoration and new needs new cues, but it's great for the children to have a choice of activities on-site (swimming pool, badminton, table tennis, pétanque...). Breakfast was okay, though I couldn't understand why the scrambled eggs were cold. Compared with other Novotel hotels I've stayed in, there were less hot food and fresh fruit choices. Great location for Parc Asterix, Chantilly and Paris. There was a bit of a mix-up with the invoice - you'd overcharged me. The system of fast checkout/invoice by email obviously doesn't allow customers to check this before leaving, so I had to phone twice and send an email. I have now received a new invoice and will hopefully get my refund in the next few days. Overall, we were satisfied with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICKY G., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Family - 17/08/2019 TripAdvisor review
« Lovely setting and friendly staff »

We had an enjoyable 3 night stay at the Chateau de Maffliers. The staff are very friendly and our two rooms well-equipped and very clean. The hotel is well situated for Chantilly Castle, Parc Asterix, and, of course, Paris. The castle itself is currently undergoing renovations, but this wasn't a problem for us. We didn't use the swimming pool or restaurant so I can't comment on these. The bar has a pool table which could do with restoring. There are attractive seating areas outside as well as table tennis, badminton and petanque, so plenty of activities to occupy the children. Breakfast was okay, though it was a bit strange that the scrambled eggs were cold each morning. Overall an enjoyable stay.

M. R. Families - 14/08/2019 AccorHotels review
« Very nice property. Enjoyed everything, but food service could be greatly improved. »

Only complaint is the bright lighting, incoherent menu and brusque wait staff in the dining room. If you can improve that experience you'd have a perfect place.

Paul M. Friends - 07/08/2019 AccorHotels review
« Aweful! »

As a Platinum Member of Accor I do expect certain treatment, this has certainly not been the case upon my arrival, no recognition of my status, no welcome amenity in the room, no assistance with luggage where we were left to struggle ... I do realise your property is a Novotel thus 3 star but certainly would expect more from any branded property! However, my main dissatisfaction has mainly been regarding the below: - we have paid for 2 rooms for 3 nights here to spend a memorable time with our friends and to celebrate a 50th birthday - they too have of course paid for rooms here at the same time - Saturday morning we booked a 7 seater taxi to take us to a restaurant for the birthday celebration dinner for 8.15pm ... at 8.25pm the taxi was not here so the gentleman at Reception called - there had been a mistake with the booking, the taxi had been booked for 10.15pm!! Your staff then tried to find an alternative but there were NO taxis available, I ended up having to take my car illegally with 6 people to the restaurant to try to save the evening - we arrived 30 minutes late and already everybody stressed and not in good spirit! - Obviously I left my car there for the night .. we managed to get Mr. Christian to pick us up ... he was late of course! Then when we questioned him about the booking he was adamant it was the hotel's fault - he said that it happens all the time!! When we arrived back at the hotel he then charged us 60 Euro for the trip!! We were amazed and angry, both at his charge and at the hotel who should have informed us that a taxi may be so expensive ... your colleagues this morning have told me it should have been no more than 40 Euro at most! - Finally, to end the celebration evening which had been a disaster we wanted to have a last drink at the hotel ... it was just before midnight - the girl on Reception told us the Bar closes at midnight and it should be fine ... we then headed over to the Bar and arrived and 1 minute past .. our friend has MS and is walking with walking sticks so we could not run .... the Bar Man then told us the Bar was closed!!!! I explained it was a celebration, we had had a difficult evening and that our friend is Disabled, he basically told us "tough" .. the Bar is closed!!! - After struggling back to the hotel I then asked Reception if we could order a drink via Room Service instead ... she told me Room Service closed at Midnight!!! Why could she not have explained that the first time whilst we were there before midnight, we could have ordered room service directly!! So to end a disastrous evening we could not even get a final drink to relax and celebrate ... as we all know, timings in hotels are flexible, especially on special occasions! - Of course yesterday I had to go back to pick up my car - another 20 Euro expense via Uber! As you can see, what was meant to have been a wonderful birthday celebration weekend turned into a disaster ... mainly due to the Hotel and staff actions ... not at all what is expected from an Accor branded hotel! Finally, our last dinner last night in the restaurant also turned into a complete disaster - the Pad Thai ordered by 2 guests came without all the ingredients it was meant to have - when they complained they were told that the kitchen had run out of vegetables, coriander, peanuts ... why did they then decide to serve just plain noodles to the guests??? Nothing was offered in terms of complimentary wine etc apart from a digestive, 2 of our party went without dinner at all ... absolutely ridiculous!

J. Couples - 06/08/2019 AccorHotels review

First night was awful, hottest day in France and no working AC. When asked at the reception, nothing could be done to help. Following times were better after moving us. Hôtel was nice, and staff helpful. Hard to access the place without a car.

Tim G. Families - 04/08/2019 AccorHotels review
« Another good stay »

I had another good stay at Maflier and the refurbishment of the reception area and breakfast room was excellent. The only down side is that the Air Conditioning was not working! I was offered another room which was cooler but still no air con.

Tamila W. Families - 31/07/2019 AccorHotels review
« Great stay. »

Thanks so much. We will be back. We love your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAMILA W., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

Anonymous Families - 30/07/2019 AccorHotels review
« It could be a great place »

The garden of this hotel is great. There is a lot to do for the children. Pingpong, tennis, jeu de boule and of course a swimming pool. The rooms are decent sizes, with huge tv's. But, unfortunately, staff and service were quite poor. The restaurant even worse. Such a shame. With a little more love aan d attention this could be a great hotel.

Dan Families - 22/07/2019 AccorHotels review
« Well below previous stays at the same property »

Missing a kettle in one room, staff overpromising, and room service food quality leaves a lot to be desired.

Anonymous Families - 20/07/2019 AccorHotels review
« Great »

Thank you for our stay, we had a great time, loved the gardens and the chateau. The breakfast was a bit loud because of the renovation work, but thats ok we understand. We were a bit disappointed after the restaurant visit, the food was tasty but the staff had minimal knowledge about the wine, the winelist was also not what you accpect i a chateau. The reccomanded wine was not very good, and I am sad to say that 2 members of the staff was not able to tell us what grape it was made of. But, overall we loved our stay, and we will be back, all ready looking forward to it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlene K., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

J. Couples - 14/07/2019 AccorHotels review
« Worst breakfast ever experienced »

Room was good except for view over rubbish bins... Lady staff was kind enough to upgrade to junior suite which fixed this... Mushy eggs looked horrible. Nearly as bad as greasy bacon. Bread was stale. No toaster... cheese was unrecognizable... Never seen anything like it...

Anonymous Couples - 02/07/2019 AccorHotels review
« A motel room in a very nice setting »

Having focused on the chateau setting on the website I was expecting something very special. However what we found was just a very ordinary but clean and comfortable motel room normally available at half the price. Checking in was unfortunate as we were given a key to a room which was already occupied! However the worst part was the truly awful service and equally poor attitude of staff in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY M., Thank you for taking the time to tell us about your experience at the Novotel Château de Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie VERFAILLIE Directrice.

Cathy P. Couples - 20/06/2019 AccorHotels review
« nice, I would return »

Liked the beds and bathrooms, particularly found front desk staff helpful.

Nina Business - 10/06/2019 AccorHotels review
« Nice hotel, renovation works ongoing in Reception »

I would say the hotel is lovely, I would expect more choice of food in the restaurant and bar.

M. Business - 07/06/2019 AccorHotels review
« Good experience and the hotel was pretty nice »

The room was pretty nice and cleaned. ThE area is nice to relax and the castle is awesome ! I recommend the hotel but also the area. Breakfast needs more food and more choices. But the receptionist on the afternoon was helpful and glad the receive me at the hotel but the one who checked me out did know the word « hello » or please. Employees need to be at the minimum respectful with their clients starting by saying hello before asking what is your room number Otherwise good experience

Anonymous Friends - 04/06/2019 AccorHotels review
« weekend stay »

at least have a service/shuttle car from hotel to gare and vice versa because not everyone who wants to stay in the hotel has a car. it is very hard to find a taxi. room temperature is hot. we cannot open the windows at night because of the flying insects from outside. slow restaurant service. but We enjoyed staying at your hotel. the facilities are good. the place is clean and fresh air very relax. nice staff and accommodating.. we will definitely going to come back.

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