Hotel - Novotel Nancy
Novotel Hotel Novotel Hotel

Novotel Nancy Hotel

4.0/5 859 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AUCHAN1 km / 0.63 mi

Exhibition centre

PARC DES EXPOSITIONS15 km / 9.38 mi

Your meetings and events

Our bright meeting rooms combine connectivity, comfort and modernity. They are air-conditioned and equipped with an HD video projector, WIFI, conference kit and paperboard. Our events planning team will help you organize everything.Our years of experience have let us build a great expertise in meetings organization.

Novotel Nancy Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BARRES 22 m2 2 m 15 6 8 0 8
LYAUTEY 22 m2 2 m 15 6 8 0 8
MAJORELLE 22 m2 2 m 15 6 8 0 8
BACCARAT 23 m2 2 m 15 6 8 8 8
POINCARE 23 m2 2 m 15 6 8 0 0
LYAUTEY + MAJORELLE 44 m2 2 m 25 15 15 10 20
EMILE GALLE 48 m2 2 m 30 18 20 15 30
EMMANUEL HERE 48 m2 2 m 30 18 20 15 30
JACQUES CALLOT 48 m2 2 m 30 18 20 15 30
JEAN LAMOUR 48 m2 2 m 30 18 20 15 30
LYAUTEY + MAJORELLE + BARRES 66 m2 2 m 40 20 20 35 30
CALLOT + HERE 96 m2 2 m 70 25 30 50 50
GALLE + LAMOUR 96 m2 2 m 70 25 30 50 50
STANISLAS 105 m2 2 m 80 35 40 60 70
GRAND STAN 297 m2 2 m 220 0 0 0 180
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Videoconferencing
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 119 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 49 family rooms
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 6,247 reviews

Our guest reviews for
Novotel Nancy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 859 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 17/11/2019 TripAdvisor review
« Quiter ok »

In spite of the fact that extensive exterior construction work is taking place, the interior was impeccable. The bar-restaurant-lounge area is very interesting and inviting. For one very rare occasion, we found the personnel a bit under the usual welcoming attitude we found any Accor Hotel establishment. Alsom be careful not to serve the (red) wines at too warm a temperature.

Anonymous Couples - 10/11/2019 Confirmed reviews AccorHotels
« Good overnight stop »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clive M., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

L. X. Business - 21/10/2019 Confirmed reviews AccorHotels

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessie L., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

Alex Friends - 13/10/2019 Confirmed reviews AccorHotels
« The room was okay but nothing special. But we didn't have breakfast at the extortionate rates! »

We arrived late in the evening so we didn't know whether we would be up in time for breakfast. When we came down for breakfast in the morning we discovered that because we hadn't booked the night before, we would have to pay €17 each for breakfast. That's nearly double the price of everywhere else that we stayed in the previous 10 days, where the price of breakfast was typically in between 9 and 11 euros. I think it's disgusting to take advantage of guests like that. On another note I tried to book on your website directly but I kept getting an error so I had to use a third party app to make the booking.

Our hotel has responded to the review
Our hotel has responded to the review

Madame d., Votre satisfaction est une récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. C'est pourquoi il est très important que vous nous aillez fait part de votre ressenti quant au petit-déjeuner. Nous proposons des produits supplémentaires du typique buffet Novotel avec des produits locaux,sans gluten... pour satisfaire à toutes les envies sucrées, salées et gourmandes.. mais sachez que je transmets votre commentaire aux équipes Novotel France qui sont en charge de la qualité des produits que nous avons au buffet et du tarif de 16.50 euros. Nous proposons également une formule à 8 Euros pour un petit-déjeuner moins copieux (boisson chaude, jus de fruit, viennoiseries,yaourt) cela permet à nos clients de décider de quelle formule leur convient le mieux. Soyez assurée que nous sommes soucieux d’offrir des services de qualité à nos clients, pour les améliorer vos commentaires nous sont très précieux. Bien à vous, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

Leanda E. Couples - 06/10/2019 Confirmed reviews AccorHotels
« Welcoming and clean »

The welcome and check in was professional, the rooms were of a high standard and very clean. Disappointed that we were not informed that the swimming pool was out of action at time of booking. We felt that breakfast was very expensive for the food that was on offer, not at all value for money. On a plus side the hotel offers secure parking suitable to park a car and caravan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs E., We very much appreciate your comments regarding your stay at the Novotel Nancy. We will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. That's why it's so important that you share your feelings about breakfast. We try to offer products in addition to the typical Novotel buffet with local products but know that I send your comment to Novotel France teams who are in charge of the quality of the products we have at the buffet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

R. Couples - 01/10/2019 Confirmed reviews AccorHotels
« a satisfactory overnight stop at a very conveniently located hotel »

My wife and I stopped using the Novotel group of hotels in 2017 because we found that standards had declined significantly over the years. We decided to give the Nancy hotel another try this year as it is very conveniently located for an overnight stop on the way back from Switzerland and I'm pleased to say that the overall experience was much better. The general standard of service both at reception and in the restaurant was excellent and the staff very courteous. The food had improved significantly from our last visit although the menu was somewhat exotic for our tastes. We would have preferred to see more typical French dishes and would also have preferred to have dined without the continual noisy music from the bar. Breakfast is still a disappointment because of the machine coffee and reheated bread. This is not what a visitor expects from a French hotel, whatever the standard.

Pisces Couples - 21/09/2019 Confirmed reviews AccorHotels
« Holiday »

Everything was done efficiently

David H. Friends - 21/09/2019 Confirmed reviews AccorHotels
« well looked after »

great welcolme good room and excellent meal, cheeful staff

N. Business - 20/09/2019 Confirmed reviews AccorHotels
« EXCELLENT »

J'adore le personnel

Richard P. Solo - 19/09/2019 Confirmed reviews AccorHotels
« Disappointing »

This was my second stay. First stay excellent but second time service just was not up to scratch.

Ingrid Couples - 19/09/2019 Confirmed reviews AccorHotels
« a matras feather broke »

Although the air conditioning was working it was very stuffy during the night, after 10 minutes sleep one of the matras feathers broke with a lot of noise! the people were very nice and the restaurant served good food. Also it was clean!

Anonymous Business - 18/09/2019 Confirmed reviews AccorHotels

clean and comfortable room, secure parking area. Good breakfast. Well located for me

Jan Couples - 17/09/2019 Confirmed reviews AccorHotels
« Another overnight, another good night's sleep »

We booked a room for one night on our way back to UK after holidaying in France. As usual, our stay was brilliant. Great facilities, lovely clean room, comfortable bed and good food.

Terry M. Couples - 17/09/2019 Confirmed reviews AccorHotels
« Good stay with helpful staff and better than expected restaurant »

We stayed with dogs and were given a ground floor room which was ideal comfortable and quiet

Eddie Couples - 17/09/2019 Confirmed reviews AccorHotels
« Excellent Service and helpful staff »

Excellent stay as a convenient stop near the motorway on our route to Switzerland

Anonymous Families - 17/09/2019 Confirmed reviews AccorHotels

Hotel was apparantly fully booked as the car park was completely full. Otherwise covnenient as a stopover. The 3rd bed/couch was a bit small ande not really a bed.

Anonymous Couples - 14/09/2019 Confirmed reviews AccorHotels

Comfortable and conveniently located hotel

Metasys Couples - 12/09/2019 Confirmed reviews AccorHotels
« Good Stopover location »

New trainee staff, looking ever so slightly scared of customers were supported by more experienced staff. Check in ok. Lift out of order, but alternat one ok but somewhat battered. Hotel feel in need of some upstairs refurbishment. Staff in restaurant were overall not s good advertisement for the brand. Have you lost a manager there?

Jane W. Families - 03/09/2019 Confirmed reviews AccorHotels
« Excellent »

The staff were welcoming and the service was super

Katie M. Families - 02/09/2019 Confirmed reviews AccorHotels
« Perfect overnight stop »

Reception staff were extremely helpful and friendly. The hotel was spotlessly clean and this hotel is very conveniently located.

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