Hotel - Novotel Pau Pyrénées
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Novotel Pau Pyrénées Hotel

4.0/5 485 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Golf practice facilities  (Nearby)
  • Indoor tennis court  (Nearby)
  • Other sports activities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 07:00-22:30

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ARKEMA15 km / 9.32 mi CANDIA2 km / 1.24 mi ELF ATOCHEM15 km / 9.32 mi SCHLUMBERGER2 km / 1.24 mi
ARYSTA15 km / 9.32 mi ELF ATHOCHEMnull km / null mi PAU EURALIS2 km / 1.25 mi TOTAL6 km / 3.73 mi

Congress centre

PALAIS DES CONGRES6 km / 3.75 mi

Exhibition centre

PALAIS DES SPORTS6 km / 3.73 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Sample our cocktails, menus and buffets on our poolside terrace on fine days, surrounded by woodland.

Novotel Pau Pyrénées Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BIGORRE 1 20 m2 2 m 12 8 12 6 1
BEARN 40 m2 2 m 30 16 30 20 3
BIGORRE 1 / 2 40 m2 2 m 30 16 30 20 3
BIGORRE 1 / 2 / 3 60 m2 2 m 50 25 50 29 4
BIGORRE 1 / 2 / 3 / 4 80 m2 2 m 70 35 70 40 6
    • Screen
    • Meeting room
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 87 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,276 reviews

Our guest reviews for
Novotel Pau Pyrénées

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 485 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Aldo Families - 14/07/2019 AccorHotels certified review
« We always enjoy staying at Novotel and Pau-Lescar is no exception »

Good rooms, beds provide for a good night's rest. We like the fact that the toilet is separate from the bathroom. The new large TV screen is certainly a plus (especially with the unprotected HDMI connection so we can watch Netflix)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALDO DE V., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Gavin S. Couples - 21/06/2019 AccorHotels certified review
« Perfect place to catch your breath »

Great place to rest after a long drive and also perfect treatment for our dog ( drink mat and bowl of cold water ) . Food good and people looked after us really well . Always use it on the way through to Spain and on the way back

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN S., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Lily Families - 29/05/2019 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Sabine DUHOO Directrice

Anonymous Couples - 10/05/2019 AccorHotels certified review
« Pleasant stopover in Pau »

The staff were very helpful. We had a very comfortable and enjoyed a dinner in therestaurant as well as two excellent breakfasts

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES J., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Caspary Families - 22/04/2019 AccorHotels certified review
« Good accomodation and location. Excellent staff. »

Good experience. Was brief but for what I wanted in terms of good rest and basics.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sabine DUHOO Directrice

Anonymous Business - 15/04/2019 AccorHotels certified review
« Nice and clean staying. »

Everything was ok. In my opinion, nothing to improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA R., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

F. G. Business - 28/03/2019 AccorHotels certified review
« Very good »

As always pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

Anonymous Business - 16/03/2019 AccorHotels certified review

Problème de check in and check out en ligne

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Pouvez vous nous dire quel a été le problème sur votre départ ? Car nous n'avons pas de demande de fast check out et votre carte bancaire était en garantie et non en paiement donc nous ne connaissons pas le motif de votre insatisfaction pour pouvoir le résoudre, ce que nous souhaitons. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Monsieur, nos salutations distinguées. Sabine DUHOO Directrice

Rober5 Z. Couples - 06/01/2019 AccorHotels certified review
« Always a good stay »

this hotel is our chosen hotel when we travel back and forwards to Spain. Hotel staff are always helpful and friendly. We had dinner and breakfast, both good standard. Rooms are a little tied but clean and beds are very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to welcome you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Mehmet G. Business - 24/12/2018 AccorHotels certified review
« Perfect as always »

Perfect as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEHMET G., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Eveline Couples - 28/11/2018 AccorHotels certified review

Very comfortable one night stopover whilst travelling from Spain to northern France.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

Robert G. Couples - 01/11/2018 AccorHotels certified review
« Your staff were very helpful when we arrived and were told that our booking was for October 2019 although you were fully booked your receptionist found us a room and your reservation staff sorted out the booking and we received a refund . »

Our stay was as always very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Isabelle M. Business - 20/10/2018 AccorHotels certified review
« Friendly staff, very clean, excellent location »

Rooms were reserved as per my instructions. Room was very clean and I was Lucky enough to be upgraded to an Executive room.

Our hotel has responded to the review
Our hotel has responded to the review

Madame M., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Pau Pyrénées. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Sabine DUHOO Directrice

D.r. Couples - 09/10/2018 AccorHotels certified review
« satisfied but room for improvement »

5 days stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabine DUHOO Directrice

Barry B. Couples - 05/10/2018 AccorHotels certified review
« A pleasant overnight stay »

Well located, very nice hotel and very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine DUHOO Directrice

H. M. Families - 19/09/2018 AccorHotels certified review
« Dr H. »

Very well satisfied all my stay was very good peoples very helpful ,room very clean ,restaurant , very good I will defiantly recommend this hotel to anyone that willing to spend good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. H., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

Eugene Families - 11/09/2018 AccorHotels certified review
« Acceptable for Pau »

Acceptable for when it is considering competition, etc. You cannot get away with this experience in more competitive markets: provincial.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen, Sabine DUHOO Directrice

Josep Families - 08/09/2018 AccorHotels certified review
« novotel less »

Normal. The stay has been pleasent but a little bit dissapointting, because in the past I've visited Novotel Hotels in London or in Avignon, and I was more satisfied in that hotels than ina Pau Novotel Hotel. It remembers more an Ibis than a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabine DUHOO Directrice

Anita M. Couples - 04/09/2018 AccorHotels certified review
« Anita M. »

Lovely room, FANTASTIC breakfast, extremely comfortable bed and lovely attentive staff. 2nd stay here and looking forward to the 3rd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANITA M., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your 3rd visit will be as pleasant as the previous ones ! Sincerely, Sabine DUHOO Directrice

Ray Couples - 30/08/2018 AccorHotels certified review
« friendly helpful staff and value formoney »

We had an enjoyable stay, we were impressed by the firendly courteous service provided by the staff. The room was very quiet, clean and adequate for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND Q., We very much appreciate your comments regarding your stay at the Novotel Pau Pyrénées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine DUHOO Directrice

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