Hotel - Novotel Lens Noyelles
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Novotel Lens Noyelles Hotel

4.0/5 637 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Check in from 9am (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Other sports activities
    • Badminton (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 24:00
    • Opening hours : Week-end 06:00 - 24:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMAZON6 km / 3.73 mi DELTA 33 km / 1.86 mi IGA5 km / 3.11 mi IMPRIM. NATIONALE12 km / 7.46 mi MC CAIN10 km / 6.21 mi ONTEX35 km / 21.75 mi REYDEL10 km / 6.21 mi
AUCHAN NOYELLES0.5 km / 0.31 mi FAURECIA4 km / 2.49 mi IKEA HÉNIN BEAUMONT3 km / 1.86 mi INGERSOLL RAND17 km / 10.56 mi MOY PARK4 km / 2.49 mi RENAULT DOUAI10 km / 6.21 mi YAMAHA3 km / 1.86 mi

Exhibition centre

ARENA SC LIEVIN20 km / 12.43 mi GAYANT EXPO17 km / 10.56 mi LILLE GRAND PALAIS30 km / 18.64 mi PARC EXPO ARRAS20 km / 12.43 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All of our modular rooms are naturally-lit and are equipped with a screen, video projector, free WIFI and air conditioning. A dedicated and professional team is on hand to respond to all your requirements.

Novotel Lens Noyelles Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RESPECT 43 m2 3 m 30 15 30 20 30
CONVIVIALITE 46 m2 3 m 40 20 40 25 30
PERFORMANCE 46 m2 3 m 40 20 40 25 30
CONFIANCE 58 m2 3 m 40 25 40 25 30
CONVIVIALITE - PERFORMANCE 92 m2 3 m 80 40 80 45 60
CONFIANCE CONVIVIALITE 106 m2 3 m 90 45 90 50 60
CONFIANCE - CONVIVIALITE - PERFO 152 m2 3 m 130 70 130 80 110
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Video camera
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 81 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,416 reviews

Our guest reviews for
Novotel Lens Noyelles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 637 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Mike N. Couples - 17/07/2019 AccorHotels certified review
« Great stopover one hour from Calais »

Beautiful room , excellent breakfast, friendly staff & adjacent to the Autoroute for onward travel next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel team

B. Families - 12/07/2019 AccorHotels certified review
« Great staff, mediocre facilities »

Received a friendly welcome from the lady working on the front desk who spotted we had a baby and told us about some of the facilities they had that was useful. The room itself was acceptable but I generally associate Novotel with a higher standard of finish. This felt in need of a re-fit and like it was a previous hotel re-branded as Novotel. We had booked including an evening meal and had requested a table by email in advance, however when we arrived at the allocated time were told that a coach group had booked and therefore we’d have to have a rubbish table hidden away at the back away from the windows. We didn’t mind as had a pram and the space was useful but if we’d wanted a better table it would have been annoying. Serving staff were friendly and food came quickly but unfortunately the quality was disappointing. We ordered different starters/mains but didn’t finish either and it was the worst meal we had in 10 days in France. Used the pool but after the hottest weather in France in 16 years in June it still felt cold and with a baby we didn’t use it long. The staff made the hotel and I would consider staying again but it would be nice to see some investment in the rooms and would probably eat off site next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Lens Noyelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Yorkshire_matt Families - 07/07/2019 AccorHotels certified review
« Great stop-off enroute to the Alps, welcoming staff, great atmosphere! »

Welcoming staff, and great reception area. Plenty of entertainment for the children. Rooms adequate for 2 adults & 2 children. Clean & comfortable. Good breakfast service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt, We sincerely thank you for having spent your stay at Novotel Lens Noyelles. We are delighted that you enjoyed your stay with us, and that you were also pleased with our restaurant and other hotel amenities. We would also be grateful if you could leave a comment on our TripAdvisor page: https://www.tripadvisor.fr/Hotel_Review-g651732-d287287-Reviews-Novotel_Lens_Noyelles-Noyelles_Godault_Pas_de_Calais_Hauts_de_France.html This encourages our team and helps us perfect our e-reputation. We wish you a pleasant day and hope to welcome you back to our establishment. Best regards. The whole team of Novotel Lens Noyelles.

Yvonne M. Couples - 02/07/2019 AccorHotels certified review
« Comfortable but in need of a refurb »

Reception area and restaurant very clean, helpful staff and great food both for our evening meal and breakfast. However we feel the rooms (from our experience of Room 227) are a little dated and in need of a refurb. We removed the duvet cover to use as a sheet due to the hot weather and the quilt was very stained so possibly bedding protectors are needed. Very strange sinks!

Andrea Couples - 02/07/2019 AccorHotels certified review
« A good nights rest in a convenient location »

Travelling back to the UK. It gave us a good hotel within a reasonable short drive in the morning for the links back to the UK. Relaxed and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

John Families - 02/07/2019 AccorHotels certified review
« Lovely hotel, great staff »

Comfortable, fun, relaxed

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We sincerely thank you for having spent your stay at Novotel Lens Noyelles. We are delighted that you enjoyed your stay with us, and that you were also pleased with our restaurant and other hotel amenities. We would also be grateful if you could leave a comment on our TripAdvisor page: https://www.tripadvisor.fr/Hotel_Review-g651732-d287287-Reviews-Novotel_Lens_Noyelles-Noyelles_Godault_Pas_de_Calais_Hauts_de_France.html This encourages our team and helps us perfect our e-reputation. We wish you a pleasant day and hope to welcome you back to our establishment. Best regards. The whole team of Novotel Lens Noyelles.

Couples - 02/07/2019 TripAdvisor review
« Software failure »

On arrival my reservation could not be found. I produced the e-mail confirmation and was told that there had been a software problem on the day that I booked and the reservation had not been processed. However, a room was available. There was no apology for the mistake. I have stayed here before and some of the the bar and waiting staff recognized me and were friendly. The dinner was adequate but nothing exceptional. I ordered a bottle of red wine. This was served chilled at the sort of temperature I would expect for white wine or rose. It was a very hot day but red wine should be served at room temperature - in the South of France I have known a bottle of red wine to be brought out at room temperature but placed in an ice bucket so that it does not overheat. It was only towards the end of the meal that the full flavour of the wine came out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert P, We are pleased that you take time to share your feelings about the Novotel Lens-Noyelles. First, we are very sorry that the system updates cause you some troubles with your reservation at the check-in time. We are also very proud that you find our staff friendly and effective. For the temperature of the red wine, you are totally right it shoud be served at room temperature. But during hot days it is not so easy to get the perfect temperature of service. Be sure that I have informed the restaurant team to take attention of the wine temperature service. We hope to welcome you soon at the hotel to spend a great stay. Best regards

Tom C. Friends - 21/06/2019 AccorHotels certified review
« So well organised »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr c., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Friends - 19/06/2019 AccorHotels certified review
« very comfortable hotel »

the food in the restaurant was very variable between days we stayed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walter H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Inga Families - 19/06/2019 AccorHotels certified review

Front needed vacuuming

Our hotel has responded to the review
Our hotel has responded to the review

Dear INGA P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Couples - 18/06/2019 AccorHotels certified review

Comfortable hotel friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Martin Families - 17/06/2019 AccorHotels certified review
« nice overnight stay »

Nice comfortable overnight stay with family. Rooms have decent beds and enough space for kids. Breakfast and evening meals are also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin H., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your opinion on our TripAdvisor page : https://www.tripadvisor.fr/Hotel_Review-g651732-d287287-Reviews-Novotel_Lens_Noyelles-Noyelles_Godault_Pas_de_Calais_Hauts_de_France.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Roger Solo - 15/06/2019 AccorHotels certified review
« Another excellent stay »

This hotel is ideally placed to visit the WW1 battlefields between Armentieres and the Somme and I have stayed here several times both with my family and on lone trips. As usual my ground floor room was very comfortable and well looked after, the buffet breakfast, including English cooked choices was excellent and ample. The staff I had contact with were welcoming, professional and helpful, particularly at breakfast and on the reception desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger M., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your opinion on our TripAdvisor page : https://www.tripadvisor.fr/Hotel_Review-g651732-d287287-Reviews-Novotel_Lens_Noyelles-Noyelles_Godault_Pas_de_Calais_Hauts_de_France.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 11/06/2019 TripAdvisor review
« Always a pleasure »

Very friendly staff always present to make your journey great. Bar tenders and restaurant staffs are the big plus, friendly, professional, always in search of novelties in beer choices and for a Belgian this is something ;-) They always make sure you meet or exceed your expectations. I take the opportunity to thank the whole team !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sightseer68666036109, Thank you for taking the time to share about your stay with us. We are pleased to read that you enjoyed your stay, and the welcoming as well as the friendliness and helpfulness of our staff. We have shared your review with all of our teams and it has been welcomed with a real pride. We hope to see you again very soon at the Novotel Lens Noyelles. Sincerely,

Tawfique Families - 04/06/2019 AccorHotels certified review
« No problems with one night stay »

We stayed overnight while travelling across France. We have done this many times at this hotel and always had good service. This time was unusual for two reasons. First , there was a wedding reception near the swimming pool. Second, a bus with about 50 tourists arrived at the same time. We had not booked dinner, and the dining room was full, so the staff very kindly served us our dinner in our bedroom. The wedding reception finished at a decent time and there was no noise after 10 pm and we slept well. We shall be staying here again, but must remember to book dinner in the restaurant.

Couples - 02/06/2019 TripAdvisor review
« Good Overnight Stop »

Excellent Room, good food, secure parking and dog friendly. Hotel has a recent make over, staff were friendly and accommodating, Restaurant has good menu choices, the food was excellent and well presented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iane230, We would like to thank you for taking the time to share about your experience at the Novotel Lens Noyelles. We are pleased to read that you enjoyed the comfort of our room, and the quality of our restaurant. We hope to see you again very soon. Sincerely,

Mark Couples - 21/05/2019 AccorHotels certified review
« Good food and very comfortable room »

A very restful stay,slept well,ate well !

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. T., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurie

Anonymous Couples - 18/05/2019 AccorHotels certified review

We requested a room with 2 single beds and were told at reception that we had got one. It was actually a double room but having just driven for 10 hours we didn’t have the energy to argue. In fact the room and bed were fine. Both of us slept ok. Why do you send emails about free breakfast when in fact breakfast is 17 euros per person extra? Dinner was ok, good that it’s available at 21 30 but seasoning of some of the food was lacking and service is rather impersonal.

Mike Couples - 10/05/2019 AccorHotels certified review
« Overnight stay »

Clean, comfortable room. Lovely shower. Convenient for the motorway. Good meal in the restaurant and good night’s sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIKE P., We very much appreciate your comments regarding your stay at the Novotel Lens Noyelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nigel B. Couples - 14/04/2019 AccorHotels certified review
« Good overnight stay »

Good room comfortable bed good breakfast

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