Hotel - Novotel Rouen Sud
Novotel Hotel Novotel Hotel

Novotel Rouen Sud Hotel

3.5/5 792 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bike rack facilities
    • Boules/petanque
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00 - 19:00-24:00
    • Opening hours : Week-end 07:00-12:00 - 19:00-24:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AKZO NOBEL6.1 km / 3.79 mi EISIGELEC2.3 km / 1.43 mi HOLCIM6.9 km / 4.29 mi LUNEAU TECHNOLOGY17 km / 10.56 mi SAIPOL9 km / 5.59 mi STANLEY SS1 km / 0.62 mi
BASF18 km / 11.18 mi EUROPAC6 km / 3.73 mi INSA2.3 km / 1.43 mi SAINT GOBAIN9.6 km / 5.97 mi SGS1 km / 0.62 mi UPM KYMMENE8.7 km / 5.41 mi

Exhibition centre

PARC DES EXPOSITIONS0.5 km / 0.31 mi PARC EXPOSITIONS0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, better your odds of success with the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The Novotel Rouen Sud can accommodate up to 180 people for seminars and meetings. All rooms are bathed in natural light. Enjoy breaks and meals on the terrace in a woody park. Within easy reach of the A13. Free parking.

Novotel Rouen Sud Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GERICAULT 20 m2 2 m 15 4 7 10 0
CARREL 43 m2 2 m 35 17 19 25 0
CORNEILLE 62 m2 2 m 50 25 27 40 0
DRAKKAR 65 m2 2 m 50 20 25 50 0
VIKING 65 m2 2 m 50 20 25 50 0
ROLLON 80 m2 2 m 50 20 25 40 0
VIKING+1/2 DRAKKAR 98 m2 2 m 80 30 0 50 60
ROLLON 1/2 DRAKKAR 113 m2 2 m 90 35 0 60 70
VIKING + DRAKKAR 130 m2 2 m 110 35 0 110 100
ROLLON+ DRAKKAR 145 m2 2 m 120 45 0 100 100
ROLLON + DRAKKAR + 1/2 VIKING 178 m2 2 m 160 40 160 110 120
CHARLES 3 210 m2 2 m 170 0 170 160 130
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary and fully modulable, the Novotel room is true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations.The Novotel Rouen Sud hotel offers rooms measuring 269 sq. ft. (25 m²), with Internet connection and free WIFI, free tea and coffee-making facilities, flat-screen television and minibar.

  • 134 rooms
  • 134 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.0/5 AccorHotels Rating 5,014 reviews

Our guest reviews for
Novotel Rouen Sud

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 792 reviews
Family - 12/10/2019 TripAdvisor review
« Customer Care »

I had a problem with my booking in September 2019. This was superbly dealt with by Alicia, who is on the front desk. She could not have been more helpful. Thank you. All of the staff in the Hotel were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Best regards Ibrahima / Novotel Rouen Sud

S. Business - 03/10/2019 AccorHotels review
« Personnel top »

Excellent accueil

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Rouen Sud. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs David- Novotel Rouen Sud

Keith M. Couples - 01/10/2019 AccorHotels review
« the bed was not good. It was old , creaky and soft making a good night impossible »

see above. As a result we are thinking of staying elsewhere. We also requested a room with too much noise and light and we were positioned overlooking the pool and overnight lights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith m., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David - Novotel Rouen Sud

Pp Couples - 24/09/2019 AccorHotels review
« Average standard »

Wish the elevator was bigger to accommodate luggage amount from long haul flights. Wish the staff had more English. Pity the pool wasn't heated but braved it. Some cups were dirty at the morning breakfast buffet. Average size room with average standard of cleanliness.

Our hotel has responded to the review
Our hotel has responded to the review

Good day Mrs P., thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Ibrahima- Novotel Rouen Sud

Simben Couples - 24/09/2019 AccorHotels review
« Adequate »

Staff great but the hotel is dingy and needs to be refreshed. Dinner was barely adequate as was breakfast. A very basic stopover hotel. Why do we still have to endure the chemical perfume in the washing powder used for the linen and pumped into the rooms by the airconditioning? Vile, makes me feel ill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon B., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the laundry it's external so we can't do anything just to follow . Sincerely, Kareen-Housekeeping manager-Novotel Rouen Sud.

Fabrice Business - 20/09/2019 AccorHotels review
« 3 days stay »

Days stay at the hotel was ok, but not great, Specially during my stay, there was a party/conference at the hotel in the evening. The party was done outside in the garden of the hotel but which was surrounding all the hotels room. they blasted the music till quite late.. I complained to the hotel reception to ask to bring the music down but, i had to put my ear plugs to be able to fall asleep which was after 11pm..

Martijn Business - 18/09/2019 AccorHotels review
« Business trip »

Hotel was okay, please be aware of the presentation of the toilets near the reception though. I experienced them as old and worn. needs a make over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping Manager Novotel Rouen Sud.

Neal S. Couples - 17/09/2019 AccorHotels review
« Not a great experience »

I was surprised to find that the shower wouldn't even stay in the shower holder in the top level (the ceiling was in the way). Was told initially that there was no room the the restaurant until 9:30pm, but when enquiries in the restaurant we got in (excellent service in the restaurant). Can't understand why I could add charges to my room, I felt like a second class citizen.

Our hotel has responded to the review
Our hotel has responded to the review

Good day Mr s., thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibrahima- Novotel Rouen Sud

H. Couples - 15/09/2019 AccorHotels review
« Rooms ok but food and menu very poor. Would not use this hotel again »

See above. Would not use again

Our hotel has responded to the review
Our hotel has responded to the review

Good day Mr H., thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibrahima- Novotel Rouen Sud

Mumbo Solo - 14/09/2019 AccorHotels review
« Good location for my requirements »

Stayed at Novotel many times years ago. This was the first time for about 6 years. The room was sufficient for my needs but seemed less impressive than those of times gone by. Surprised to see the mini bar no longer in use. Hotel looked tired from outside but once indoors everything was clean and tidy Used the restaurant in the evening and enjoyed the meal. Breakfast was expensive for what it was but not unusually so. Sometimes it’s more convenient to use the service when travelling. Travelled with a dog and there was a nice woodland walk close at hand

Barbara Business - 14/09/2019 AccorHotels review
« Good »

Good as always. The experience always change depending on your room.

Carola C. Solo - 13/09/2019 AccorHotels review
« Spoilt by filthy bedroom carpet »

The bedroom carpet was disgusting. Has Novotel not heard of carpet cleaning

Our hotel has responded to the review
Our hotel has responded to the review

Good day Mrs c., thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibrahima- Novotel Rouen Sud

S D. L. R. Families - 09/09/2019 AccorHotels review
« really great family stay »

great service, clean and pleasan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah D., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager Novotel Rouen Sud

Rosie Business - 09/09/2019 AccorHotels review
« We have stayed with you many times over the years, but think the hotel is now in need of an update »

It was satisfactory as we were there on business and it is handy for the exhibition hall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping manager Novotel Rouen Sud

Business - 09/09/2019 TripAdvisor review
« HANDY HOTEL FOR EXHIBITION CENTRE »

We have stayed here for many years and it is always OK, but now needs a bit of updating. The bathrooms are very basic and the beds fairly small and pillows are hard. However it is handy for the exhibition centre and has free parking.

Our hotel has responded to the review
Our hotel has responded to the review

Good day, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Ibrahima / Novotel Rouen Sud

Brice Families - 04/09/2019 AccorHotels review
« Nice quiet place to rest »

A nice & quiet place to rest as we were visiting the surrounding cities and beaches

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brice R., We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareen-Housekeeping Manager Novotel Rouen sud

Sergey Families - 04/09/2019 AccorHotels review
« Terrible »

Dirty room and very dirty toilet. Noisy, could hear everyone around and especially from the street. People smoking by the window.

Geoff Couples - 02/09/2019 AccorHotels review
« An efficient stop en-route »

An efficient stop en-route

Anonymous Families - 02/09/2019 AccorHotels review
« Mrs »

The hotel is very clean, lovely reception area, garden and pool. The receptionist was very helpful and went out of her way to help us with travel arrangements into the centre of Rouen. We paid for an inter connecting room as we were told that there were no family rooms available however the room clearly had a double sofa bed which could have accommodated our 2 children and saved us money overall. I think there could have been a dog in the room previously as there was a smell in the room.

Christopher Families - 28/08/2019 AccorHotels review
« Mr. »

Very positive

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