Hotel - Novotel Saint-Avold
Novotel Hotel Novotel Hotel

Novotel Saint-Avold Hotel

4.3/5 2,332 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Bike rack facilities
    • Outdoor sports
    • Boules/petanque
    • Bowling
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 07:00-23:30

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BERHR FRANCE HAMBACH38 km / 23.61 mi ELYSEES COSMETIQUES21 km / 13 mi PEAK FRANCE2 km / 1.24 mi POMPES GRUNDFOS6 km / 3.73 mi SEW EUROCOME21 km / 13.05 mi TOTAL PETROCHEMICALS2 km / 1.24 mi VIESSMANN14 km / 8.7 mi
CONTINENTAL FRANCE38 km / 23.61 mi PARC DES EXPOS SAARBRUCKEN25 km / 15.54 mi PILKINGTON10 km / 6.21 mi REHAU MOHRANGE31 km / 19.26 mi SMART FRANCE38 km / 23.61 mi URSA2 km / 1.24 mi

Exhibition centre

PARC DES EXPOS DE METZ40 km / 24.86 mi SAARBRUCKEN30 km / 18.75 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Included in all the packages at the Novotel Saint Avold hotel: video projector, flipchart, note pad, pencils and mineral water.

Novotel Saint-Avold Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ACACIA 40 m2 3 m 40 15 22 22 26
BAOBAB 40 m2 3 m 40 15 22 22 26
CHENE 40 m2 3 m 40 15 22 22 26
GOTH 50 m2 3 m 35 15 20 22 32
EPICEA 60 m2 3 m 60 20 28 32 32
ACACIA + BAOBAB 80 m2 3 m 78 30 78 45 56
ACACIA + BAOBAB + CHENE 120 m2 3 m 118 45 58 65 80
ACACIA+BAOBAB+CHENE+EPICEA 180 m2 3 m 156 65 86 100 120
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 61 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,332 reviews

Our guest reviews for
Novotel Saint-Avold

100% genuine reviews from our guests

Find out more
M. L. Business - 13/07/2019 AccorHotels certified review
« Perfect »

AS expected and as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B.DAOUT Hotel Manager

Markus Business - 10/07/2019 AccorHotels certified review

The stay was absolutely horrible. The hotel is by far not meeting the standards of a 4 star hotel. To mention some examples: The first room I got the light in the minibar was flickering so I had to move to another room. Additionally the smell of the fridge was horrible and disgusting. Next morning after taking a shower I just discovered that the hairdryer didn't work. Requesting a new one led to a discussion with the reception staff whether I have to pick the hair dryer up or somebody can bring it to me (hotel refused to do so). Other problems of the hotel: Breakfast is on a 2 star hotel level and there is absolutely no service. Conclusion: I am really disappointed about this experience and I am really re-thinking my loyalty to Accor Brand

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We made a credit of 2000 points on your Leclub Accor Hotels loyalty card. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, B.DAOUT Hotel Manager

Jmb Business - 01/07/2019 AccorHotels certified review
« Comfotable and Convenient Location for Travellers »

In all, this is what I have come to expect from a Novotel: clean rooms, friendly service and a reliable restaurant within the hotel. I was invited to use the swimming pool, but that was rather small. So I did have a drink and a meal outside. My only criticism was the thin plastic, use-once-and-throw-away tooth mug in the bath-room. I see this in budget hotels, but fail to understand why these are used in a 4-star Novotel. If one needs to use plastic, then please provide good solid versions that can be washed and re-used. Otherwise, glass is the standard to follow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B.DAOUT Hotel Manager

Anonymous Friends - 30/06/2019 AccorHotels certified review
« Average »

Room was adequate but dogs in other nearby rooms were barking and whining during the evening while the owners were elsewhere and the hotel staff were unable to locate them. Dinner in the restaurant was poor in both quality and choice. Steak was mainly inedible. Breakfast was ok

Peter Couples - 26/06/2019 AccorHotels certified review
« Very satisfied »

A smooth running hotel which was quiet, easily accessed via A4 motorway

Michael P. Couples - 10/06/2019 AccorHotels certified review
« Very good »

Relaxing and stress free good value

Val B. Friends - 23/05/2019 AccorHotels certified review
« Exceeded our expectation for a mid journey stop-over »

We chose this hotel for its location, mid way for our journey and close to the autoroute. I am a member of the Club Accor, and know the brand well so I was pleased to find standards were up to their usual level. Rooms are slightly dated, but very well equipped with all one could want. The bar was great : fast and cheerful service, and a nice atmosphere of businessmen meeting alongside holidaymakers. Good music playing! Restaurant was excellent, both range and quality, and the service was of very high standard. Thank you, we’ll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B.DAOUT Hotel Manager

Richard G. Families - 15/05/2019 AccorHotels certified review
« Convenient, well organised and complete. »

Checking in and out was quick and easy. The room, well equipped and comfortable. The food was good and well presented.

Kath Couples - 07/05/2019 AccorHotels certified review
« Very nice »

We had a pleasant t stay. Staff were friendly and helpful

Wayne S. Couples - 25/04/2019 AccorHotels certified review
« Great »

No different from the last stay Micael is a asset to the hotel

Anonymous Business - 12/04/2019 AccorHotels certified review
« Mediocre »

Dinner was not particularly good and service was slow Rooms were OK but the hotel has an old and tired feel to it

Cm Business - 04/04/2019 AccorHotels certified review
« I stay in the Novotel often, and find it very consistent »

Very good.

Jude M. Families - 01/04/2019 AccorHotels certified review
« Mr Jude M. »

This has been one of the best hotels I have stayed in. We were accompanying our daughter, husband and 3 children from Germany back to Ireland. We arrived late and the staff were able to provide a much welcome snack. The staff were brilliant with children and all. Staff were more than helpful in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DAOUT Bernadette

M. Couples - 22/03/2019 AccorHotels certified review
« Met our needs »

Easy on line check in service. Near to motorway.

P J. F. Families - 18/03/2019 AccorHotels certified review
« A very convenient and commodious overnight stay »

Functional and pleasant

Roel C. Families - 11/03/2019 AccorHotels certified review
« Great room, service, quality bteakfast could improve »

Checkin, room, everything was fine. Only thing is quality breakfast. The egg-powder tastes like powder, not eggs. Bacon is hardly fried, sausages are burned and the alternatives are so full of sugar they make you instant diabetes. Please review with HQ to embrace quality and healthy products for breakfast.

Rob Couples - 11/03/2019 AccorHotels certified review
« Lovely overnights get stay »

Could not fault our stay at all and all the staff were excellent. To top it off the food in the cafe exceeded expectations!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B.DAOUT Hotel Manager

Hk Families - 03/03/2019 AccorHotels certified review

We arrived very late after a long drive from Austria and the restaurant was about to close. The staff were really helpful and we were still able to have a good meal there. Breakfast was excellent too

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B.DAOUT Hotel manager

Anonymous Couples - 25/02/2019 AccorHotels certified review
« Room not up to the standard we expected of an executive room »

Food and service was excellent. We deliberately booked an executive room expecting a higher standard. Room was a good size but there was only one upright chair !!(2 adults sharing), there was a large open space in the room which would normally have a sofa. When we asked why there was no sofa we were told an executive room doesn't have them anymore, we then asked for another chair, eventually we were given a meeting room chair!!!

Chris U. Couples - 18/02/2019 AccorHotels certified review
« Dissapointed »

On the day of our stay the Restaurant was closed even though the website said it was open 7 days a week. After a long drive from England did not want to go out to find food. Staff on duty did their best for us and made up a meat, cheese and bread platter. Thank you to them. Breakfast buffet the next morning had NO hot food. Room was good.

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