ibis Styles Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,161 reviews

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24 Rue de Madrid, ZI Les Estroublans, 13127 VITROLLES, France

Description

Hotel extras

  • Free shuttle to airport, Airbus, Vitrolles station, 6am to 11.30pm, 7 days.

  • Restaurant open weekdays. Shaded terrace and air-conditioned dining room.

  • Restaurant open noon and in the evening, open to everyone: "No need to sleep to eat"!

  • Spacious and bright rooms for up to 4 people, bar-restaurant and WiFi

  • 3 hectare park, outdoor pool, 5 minutes from Marseille Provence Airport.

Our accommodation(s)

Hotel location

ibis Styles Marseille Provence Airport

24 Rue de Madrid, ZI Les Estroublans
13127 VITROLLES
France

GPS:43.426926, 5.257248

Telephone
Fax +33 4 42 79 07 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

O QUAI

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 180 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,161 reviews

TripAdvisor Rating  3.5/5  460 reviews

Hand on heart: Run down

Customer review rating 1.5/5

Chrizz Business - Confirmed reviews ALL

The hotel is in middle of nowhere in an industrial area --> It is more like catering for guest swith cars or trucks. Interior has seen far better times, especially the carpets in the corridors. Shuttles to the airport are starting at 6am so you have to add the taxi fare to the room bill if you do not have a car. Restaurant is OK, BURGER good.

Dear CHRISTIAN S., We thank you for taking the time to share your impressions of your stay at our hotel. We are sincerely sorry to hear that our location, situated in an industrial area, did not meet your expectations. We understand that this may be less convenient for those without a vehicle. Regarding the condition of our interior, especially the carpets in the hallways, we are aware that improvements are needed. Your feedback helps us pinpoint areas where renovations could benefit our guests. We also take note of your comments regarding the shuttle service to the airport, which starts at 6 a.m. We understand that this may be inconvenient for those with early morning flights and no other option but to take a taxi. However, we are pleased to hear that you enjoyed our restaurant and our burgers. Your satisfaction is important to us, and we are glad that this part of your stay was enjoyable. We sincerely hope to have the opportunity to welcome you back in the future. We are continually working to improve our services, and your feedback helps us move in that direction. Sincerly, Arthur - Chef de réception

Short stay, Business trip

Customer review rating 4.5/5

Luca Business - Confirmed reviews ALL

All good, as usual.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetan General Manager Assistant

Good experience

Customer review rating 5.0/5

Hb Friends - Confirmed reviews ALL

Very comfortable bed, good breakfast and very good dinner night before. Perfect place to stay before flying out…or first night after flying in.

Dear HANNAH B., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetan General Manager Assistant

It requires refurbishment

Customer review rating 0.5/5

Palvin Business - Confirmed reviews ALL

There is a wet carpet smell at the moment you enter the hotel, i found a dead cockroach in my room. The carpets are old and moldy. The hotel has bed bugs. I checked out after two days as i could not stand the smell of the wet carpet. I could only take a shower for 5 minutes else the carpet in my room will be wet and i have sleep with the wet carpet smell.

Hello, We sincerely apologize to learn that your experience did not meet your expectations. We take these comments very seriously and apologize for any inconvenience you may have encountered. Your comfort and satisfaction are our top priorities. Immediate actions have been taken to address the situation, and corrective measures will be implemented to ensure that such situations do not occur in the future. We understand the importance of providing a clean and welcoming environment for our guests, and we deeply regret that we fell short of our commitment to you. We would like the opportunity to welcome you again to provide a positive experience in line with our high standards. We are committed to doing everything possible to rectify the situation. Thank you for giving us the opportunity to improve. Best regards, The team at Hotel Ibis Styles Marseille Provence Airport

Business trip

Customer review rating 4.0/5

Luca Business - Confirmed reviews ALL

all as usual, thank you

Dear LUCA P., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetan General Manager Assistant

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Other web-users rate our hotel

  • 410 reviews 8.6/10 Location
  • 760 reviews 5.5/10 Room
  • 777 reviews 8.7/10 Service
  • 7 reviews 4.8/10 WiFi
  • 371 reviews 8.2/10 Breakfast
  • 289 reviews 4.6/10 Food
  • 285 reviews 4.6/10 Cleanliness
  • 180 reviews 4.5/10 Vibe

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